Ovum: Business tips for using SMS and web chat
sponsored by ComputerWeekly.com
WHITE PAPER:
Web chat and SMS offer ways for enterprises to broaden channel support and personalize customer service without spending on complex solutions. While both solutions offer business benefits via customer outreach and support capabilities, they are currently two separate solutions.
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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Cisco Unified Communications Manager 7 Dial Plan Enhancements and Their Effect on the Dial Plan
sponsored by Global Knowledge
WHITE PAPER:
The dial plan is a key element in Cisco Unified Communications Manager (CUCM) environments. The dial plan is at the very core of the user experience. For companies that have multiple locations, or that are global, a comprehensive dial plan can become large and very complex.
Posted: 06 Nov 2009 | Published: 06 Nov 2009
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Ten Things You Should Know about Windows 7 vs. Windows XP
sponsored by Global Knowledge
WHITE PAPER:
So you’re an XP shop and your organization skipped Vista, but is considering taking the plunge to the latest revision of the Longhorn platform: Windows 7. Here are ten things that you should probably know as you get familiar with this new Windows client.
Posted: 06 Nov 2009 | Published: 06 Nov 2009
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Realize The Benefits Of Design, Operation, Maintain Thinking Today
sponsored by IFS
WHITE PAPER:
In this white paper, you'll find tips and strategies for maintaining an open and flexible IT system that will increase the efficiency of your enterprise. Learn how leveraging design, operate, maintain (DOM) can facilitate an easy transition to an open IT system.
Posted: 11 Jan 2012 | Published: 11 Jan 2012
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Accelerating Carrier Ethernet Revenue through Service Differentiation
sponsored by InfoVista Corporation
VIDEO:
Watch this video to discover how to accelerate carrier Ethernet revenue through service differentiation.
Posted: 05 Dec 2011 | Premiered: 05 Dec 2011
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MDaemon vs. Exchange: For SMBs the choice is clear
sponsored by BlackBerry
WHITE PAPER:
Microsoft Exchange has a dominant presence in large enterprises for a reason—and reasons why it’s popular in smaller organizations, too. However, as more SMBs face email server upgrades and growing smartphone management and communications demands, many are reconsidering their options.
Posted: 15 Sep 2011 | Published: 15 Sep 2011
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Use of Cloud in Public Sector - Jeff Bergeron Video:
sponsored by HP
VIDEOCAST:
Cloud computing is making its way into the public sector, enabling significant cost-savings and providing the tools to enhance communication, monitoring and security. Take a look at this videocast for an in-depth look at the use of the cloud in the public sector and learn about four basic models you can leverage for successful cloud adoption.
Posted: 09 Jan 2012 | Premiered: 09 Jan 2012
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Migration to IMPAX6 helps busy Maryland hospital meet zero downtime goal
sponsored by Intel and HP
WHITE PAPER:
Access this resource to find out how the University of Maryland Medical Center was able to migrate to a new PACS system that enabled improvements in areas such as collaboration, availability and business intelligence.
Posted: 15 Nov 2011 | Published: 15 Nov 2011
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BlackBerry Solution Helps Alaskan Police Department on the Job
sponsored by BlackBerry
CASE STUDY:
Access this case study to learn how the Soldotna Police Department deployed Blackberry smartphones and InterActPocketCop™ by InterAct Public Safety Systems, to gain wireless access to federal, state and motor vehicle databases.
Posted: 16 Sep 2011 | Published: 16 Sep 2011
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Oracle Sun SPARC Enterprise T5440 Server Architecture
sponsored by Oracle Corporation
WHITE PAPER:
Oracle’s Sun SPARC Enterprise T5440 server provides a combination of freely available and no-cost virtualization technologies, excellent reliability, availability, and serviceability (RAS) ratings, very high performance hardware, and significant data center efficiency gains. Continue reading to learn more.
Posted: 14 Mar 2011 | Published: 14 Mar 2011
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Gartner: The future of videoconferencing
sponsored by ComputerWeekly.com
WHITE PAPER:
With a transition to new endpoints, capabilities and services, changes are on thehorizon for videoconferencing, and the emphasis is now shifting to improvingendpoint coverage and adding reach.
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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Building a Home Lab Environment for Cisco Unified Communications
sponsored by Global Knowledge
WHITE PAPER:
This paper explains the need to select Cisco IP Phones, switches, routers for your home lab and explores how to configure the options of VMware so that you can load Cisco Call Manager and Cisco Unity virtual machines in a lab environment.
Posted: 10 Feb 2009 | Published: 10 Feb 2009
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Dynamic Routing Architecture
sponsored by Progress Software
WHITE PAPER:
Read this paper to find out how dynamic routing architecture (DRA) optimizes communications beyond clustering in complex, distributed topologies to enable easier scaling and greater agility in changing the IT environment to meet changing business needs and market conditions.
Posted: 28 Nov 2011 | Published: 28 Nov 2011
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Specialized Hardware Answers: Booming VoIP Transcoding Demands
sponsored by Sangoma Technologies
WHITE PAPER:
Transcoding is a growing requirement of today’s disparate communications network environment. This whitepaper discusses transcoding and codecs, outlining their operation and application to VoIP, along with relevant products that can benefit buyers.
Posted: 15 Nov 2011 | Published: 15 Nov 2011
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Accelerating Databases with Oracle's Sun Storage F5100 Flash Array Storage
sponsored by Oracle Corporation
WHITE PAPER:
This white paper shows how to apply the Sun Storage F5100 Flash Array as storage for database indexes in order to accelerate application performance.
Posted: 01 Oct 2010 | Published: 01 Oct 2010
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Qos: What Is It? Why Do We Need It?
sponsored by Global Knowledge
WHITE PAPER:
QoS can be used in converged networks to provide voice packets priority access to resources, or it can be used to differentiate data packets from different application stream and provide access to resources according to policy.
Posted: 10 Dec 2008 | Published: 10 Dec 2008
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Value of Vulnerability Research to Intrusion Prevention
sponsored by HPM Networks
PRODUCT OVERVIEW:
This product overview provides detailed information on the industry's leading Intrusion Prevention System (IPS), offering unrivaled availability, security, performance and ease of use.
Posted: 21 Dec 2011 | Published: 21 Dec 2011
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Top Ten Reasons to Embrace Workshifting
sponsored by Citrix
WHITE PAPER:
With an increased demand for dynamic computing accessibility, pressure on your infrastructure is mounting. Fortunately, desktop virtualization provides a method for meeting these demands. Learn about workshifting, a new approach to end-user computing resulting from the advantages of desktop virtualization.
Posted: 03 Nov 2011 | Published: 03 Nov 2011
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Time to Rethink the IT Stack
sponsored by ComputerWeekly.com
ANALYST REPORT:
In this report Ovum calls for a rethink of the traditional IT technology stack, to ensure better interoperability and adaptability.
Posted: 23 Nov 2011 | Published: 23 Nov 2011
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Ovum: The changing face of multi-national mobility
sponsored by ComputerWeekly.com
WHITE PAPER:
Many multinational corporations (MNCs) aim to have a more centralized and unified approach to mobility, which they see as an essential component of their unified communications (UC) and broader ICT strategies.
Posted: 24 Oct 2011 | Published: 24 Oct 2011
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Life Critical Networks for 21st Century Healthcare
sponsored by SearchHealthIT.com
EGUIDE:
Because of the lifesaving nature of the networked devices, healthcare facilities need networks that are different than ordinary businesses. The network has to be designed to never go down, to accommodate fluctuating workloads and a variety of other requirements. Access this e-guide to learn more about the importance of healthcare networks.
Posted: 18 Aug 2011 | Published: 18 Aug 2011
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Sun Blade 6000 Modular System: Power and Cooling Efficiency
sponsored by Oracle Corporation
WHITE PAPER:
Oracle’s Sun Blade 6000 Modular System was designed from the ground up to deliver far greater efficiency than a corresponding set of rack-mount servers. Read this white paper to find out why organizations everywhere are considering blade systems a part of a winning strategy in the battle for space, power, and cooling.
Posted: 18 May 2010 | Published: 18 May 2010
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ESG Lab validation Report: Cost-effective Disk-based Backup
sponsored by ExaGrid Systems, Inc.
WHITE PAPER:
ExaGrid is a cost-effective, scalable disk-based backup solution that replaces tape in your nightly backup process, enabling faster and more reliable backups at a price comparable to a new tape library. ExaGrid offers the only disk backup appliance with data deduplication purpose.
Posted: 07 Feb 2012 | Published: 07 Feb 2012
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ExaGrid Gets High Marks in Independent ESG Lab Evaluation
sponsored by ExaGrid Systems, Inc.
WHITE PAPER:
ESG Lab believes that organizations struggling with the cost, complexity, and risk associated with tape backups would be wise to consider the bottom line savings that can be achieved with ExaGrid. Check out this lab validation report to learn more.
Posted: 07 Feb 2012 | Published: 07 Feb 2012
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An insider’s look at security strategy centered around desktop virtualization
sponsored by Citrix
WHITE PAPER:
Citrix Systems has implemented an information security strategy and business continuity plan - on the foundation of desktop virtualization - that incorporates technology and best practices designed to mitigate risk while supporting business agility and growth. View now to join a Citrix security insider to explore the benefits.
Posted: 23 Jan 2012 | Published: 23 Jan 2012
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Achieve Workforce Continuity and Keep Your Business Running—No Matter What
sponsored by Citrix and Microsoft
WHITE PAPER:
Business disruptions can come in many forms. A good business continuity plan will keep your company up and running through interruptions of any kind.
Posted: 19 Jan 2012 | Published: 19 Jan 2012
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Achieve Workforce Continuity and Keep Your Business Running – No Matter What
sponsored by Citrix
WHITE PAPER:
Unplanned business disruptions come at a high cost. In an emergency situation, desktop virtualization enables displaced workers to continue working from home, on any device – a tablet, a rented laptop, an old PC or a device they just purchased. Discover why desktop virtualization is a vital element of business continuity planning.
Posted: 03 Nov 2011 | Published: 03 Nov 2011
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Planning for and Managing the Future of your Network
sponsored by Quest Software
WHITE PAPER:
This white paper delivers best practices for helping you with network planning and expansion. From design considerations to business needs, get the information you need to build a successful network plan.
Posted: 10 Feb 2012 | Published: 10 Feb 2012
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Increase Application Scalability and Improve System Utilization with Oracle VM Server for SPARC
sponsored by Oracle Corporation
WHITE PAPER:
This Oracle white paper describes the application of Oracle VM Server for SPARC to implement high-capacity enterprise systems.
Posted: 16 Mar 2011 | Published: 16 Mar 2011
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SYSTIMAX® Solutions: Suitability of Category 7A/Class FA As A “Future Proofing” Media For 40 Gbps Applications
sponsored by CommScope
WHITE PAPER:
This resource explores several topics related to future 40 Gbps twisted-pair options such as, an overview of some recent developments in cabling industry standards, capacity considerations with lessons learned from 10GBASE-T, cabling system considerations, and much more.
Posted: 01 Feb 2012 | Published: 01 Feb 2012
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Sharepoint WAN Optimization And WAFS
sponsored by Peer Software
WHITE PAPER:
Design teams across the world collaborate to create and develop products. Unfortunately, IT organizations face serious challenges when collaborative teams share large files. This white paper will assess the strengths and weaknesses of the four technologies most commonly used to enhance file sharing for distributed teams.
Posted: 17 Feb 2011 | Published: 17 Feb 2011
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Measuring the TCO of Tape Storage Solutions
sponsored by Oracle Corporation
WHITE PAPER:
This tutorial presents a framework and financial methodology for deciding whether an enterprise should replace its current "status quo" tape storage solution with a new "proposed" solution, and the economics related to that decision.
Posted: 01 Oct 2010 | Published: 01 Oct 2010
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IT Service Management: Optimizing IT performance and delivered business value
sponsored by ComputerWeekly.com
WHITE PAPER:
As enterprises expect and demand more from their IT and the organizations that provide it, IT functions need management frameworks and enabling technologies to help to deliver high quality IT services and cost efficiencies, to demonstrate delivered business value, and to increase IT-to-business alignment or integration.
Posted: 24 Oct 2011 | Published: 24 Oct 2011
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The Inner Circle Guide to Speech Analytics
sponsored by Calabrio, Inc.
WHITE PAPER:
Read this comprehensive paper to gain valuable information for getting the most out of a speech analytics system.
Posted: 31 Jan 2012 | Published: 31 Jan 2012
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