This brief video explores how you can accelerate the service delivery of existing apps and help operations teams run and manage those apps at scale with automated deployments via self-service across hybrid cloud infrastructures. Find out how you can deliver apps to developers faster and free up valuable time.
Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
New paradigms of self service and automation have emerged that make it essential for you to stay current with your customer service strategy. Uncover key information about these paradigms and learn 7 things you didn't know were possible.
This paper outlines the 10 common pitfalls associated with traditional BI approaches that prevent organizations from getting full value from their BI investments. Continue reading to learn more about these 10 pitfalls and how to avoid them in the new decade.
Learn about the current state of the self-service data preparation and cataloguing market to help you find the best platform to suit your needs. Get an in-depth look at 20 vendors—including SAP, SAS, Trillium, and more—as well as an overview of key market trends.
Web portals give organizations the opportunity to deliver a tailored web experience to a range of end users. View this white paper to learn how portals are utilized to share information and provide online self-service. it explains the value of sites based on portals.
Download a complimentary white paper on how world-class companies sustain service excellence, improve contact center productivity and reduce costs to beat their competitors in today's tough business environment.
Kenneth Cole Productions Inc. decided to take advantage of the scalability of cloud resources provided on demand by Amazon Web Services (AWS) and the self-service reporting of SAP BusinessObjects 4.0. Read this brief case study to learn about the combined Proof of Concept that completed these initiatives in three weeks for less than $500.
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