Online Customer Support Software

WEBCAST: Leading companies are taking steps to enable real-time, intelligent information sharing throughout their organizations, putting data access and self-service analytics tools into the hands of all of their team members. View this on-demand 30-minute webinar to learn more about transforming your business into a social enterprise

Posted: 10 Dec 2012 | Premiered: Dec 10, 2012

VIRTUAL ENVIRONMENT: In this classroom, business intelligence managers and other BI, IT and business professionals will get advice on how to use self-service, mobile and dashboard technologies to deliver BI data to business users in a timely and user-friendly way that lets them make maximum use of the information.

Posted: 16 Apr 2013 | Premiered: 16 Apr 2013

VIRTUAL ENVIRONMENT: Los Angeles Department of Water and Power (LADWP) turned to Oracle WebCenter Portal, and LADWP customers now have a customer self-service portal which includes: account information such as bills, payments and rebate processing, application and content management integration, and multi-channel access, including mobile devices.

Posted: 04 Apr 2013 | Premiered: 04 Apr 2013

WEBCAST: This webcast gives an overview of the Oracle E-Business Suite and demonstrates how to integrate Oracle BI suite with the Oracle EBS using Noetix software offerings.

Posted: 18 Aug 2008 | Premiered: Aug 18, 2008

SOFTWARE DOWNLOAD: With this free download of the real-time performance monitoring tool SQL check v3.5, database administrators (DBAs) can gain insight into their SQL Server environments in order to ensure better database performance. Download your complimentary copy today!

Posted: 25 Mar 2013 | Premiered: 25 Mar 2013

WEBCAST: In this brief video, learn how the leading wheel and tire distribution company American Tire Distributors was able to reduce costs, improve performance, and empower scalability and agility by virtualizing its Oracle E-Business Suite tools.

Posted: 19 Apr 2013 | Premiered: Apr 19, 2013

VIRTUAL ENVIRONMENT: In this Enterprise Mobility University lesson, learn more about managing applications on employees' devices, policies to have in place, the pros and cons of using enterprise app stores in your organization, and the emerging technologies that will help with application management.

Posted: 07 Dec 2012 | Premiered: 07 Dec 2012

WEBCAST: Think Agile BPM is not for you because you don't have simple processes that follow the same path every time? Think again. This webcast illustrates how Agile BPM allows you to get results by striking the right balance between structure and flexibility in processes how Fujitsu's Agile BPM solution can help you to achieve that goal.

Posted: 03 Jan 2011 | Premiered: Jan 3, 2011

WEBCAST: Legacy messaging technologies lack the performance and flexibility necessary to support today’s computing environments. Attend this webinar to learn how Informatica’s Ultra Messaging technology can help realize up to 10x performance improvements over legacy messaging solutions while dramatically reducing costs and improving deployment flexibility.

Posted: 08 Dec 2010 | Premiered: Dec 8, 2010

WEBCAST: This webinar continues the exploration of how to manage deployments on the cloud. We demonstrate how much easier and more efficient it is to perform maintenance tasks on the cloud using the RightScale Cloud Management Platform, while staying in control through the entire process.

Posted: 01 Mar 2010 | Premiered: Mar 1, 2010