Software  >   Applications Software  >   Enterprise Applications Software  >  

Online Customer Support Software

RSS Feed    Add to Google    Add to My Yahoo!
Online Customer Support Software Multimedia (View All Report Types)
 
Best Practices for Microservices
sponsored by MuleSoft
WEBCAST: This webcast explores the concept of microservices, defining what they are, how to implement them, and how to optimize their value. Uncover microservices best practices and learn from a series of experts how to leverage APIs, enable continuous delivery, optimize automation, implement a hybrid integration platform, and more.
Posted: 02 Mar 2017 | Premiered: Feb 10, 2017

MuleSoft

Join SafeNet Authentication Free Trial
sponsored by SafeNet Asia Ltd
TRIAL SOFTWARE: Experience low-maintenance and low-cost authorization controls by downloading your free 30-day trial of SafeNet Authentication Service, a cloud-based solution featuring token and self-service capabilities.
Posted: 10 Jan 2014 | Premiered: 10 Jan 2014

SafeNet Asia Ltd

Using Oracle BI with Oracle E-Business Suite
sponsored by Noetix Corporation
WEBCAST: This webcast gives an overview of the Oracle E-Business Suite and demonstrates how to integrate Oracle BI suite with the Oracle EBS using Noetix software offerings.
Posted: 18 Aug 2008 | Premiered: Aug 18, 2008

Noetix Corporation

Streamline SharePoint Integration with Low-Code Development
sponsored by K2
WEBCAST: Discover how visual, low-code app development in tandem with BPM has the ability to expand on traditional IT's capacity to deliver apps rapidly that enhance agility without putting a strain on limited resources. Plus, access a demo on how to facilitate SharePoint integration with low-code tools.
Posted: 12 Oct 2017 | Premiered: Oct 6, 2017

K2

Mobile is a Secret Weapon for Lubrizol's Digital Transformation
sponsored by Capriza
WEBCAST: This webcast explores how Lubrizol – a leading provider of specialty chemicals – found a way to take even complex legacy apps like those for ERP and CRM mobile. Discover how they enabled their development teams to mobilize critical apps like SAP and build native micro apps fast with a simple UI.
Posted: 13 Jul 2017 | Premiered: Jul 13, 2017

Capriza

SQL Compliance Manager: Go beyond traditional auditing approaches with real-time monitoring
sponsored by Idera
SOFTWARE DOWNLOAD: DBAs are tasked with the monumental job of providing an accurate audit trail of SQL Server activities and auditing sensitive data. SQL compliance manager goes beyond traditional approaches with its real-time monitoring and auditing of all data access, updates, data structure modifications and changes to security permissions. Take a test drive now.
Posted: 22 Jul 2014 | Premiered: 22 Jul 2014

Idera

Understanding the User Interface in Toad Edge
sponsored by Quest
WEBCAST: Watch this brief technical video to learn how to get started with Toad Edge, a flexible open source toolset for MySQL development, and familiarize yourself with its UI.
Posted: 28 Aug 2017 | Premiered: May 3, 2017

Quest

SQL Diagnostic Manager: 2 Week Complimentary Trial
sponsored by Idera
SOFTWARE DOWNLOAD: To ensure optimal performance for your SQL Server, you need 24/7 monitoring to identify and diagnose issues quickly and effectively. Access a complimentary 14-day trial to SQL Diagnostic Manager.
Posted: 21 Jul 2014 | Premiered: 21 Jul 2014

Idera

American Tire Distributors on Virtualizing Oracle
sponsored by EMC Corporation
WEBCAST: In this brief video, learn how the leading wheel and tire distribution company American Tire Distributors was able to reduce costs, improve performance, and empower scalability and agility by virtualizing its Oracle E-Business Suite tools.
Posted: 19 Apr 2013 | Premiered: Apr 19, 2013

EMC Corporation

Case Study: How Atom Bank Used CEM To Become The UK's First All-Digital Bank
sponsored by Genesys
VIDEO: In the digital age, it's become necessary for businesses to constantly rework and reimagine how they interact with their customers. In this case study, learn how Atom Bank became the UK's first all-digital bank. Discover how customer experience technology was implemented to allow customers to communicate using voice, chat, email or social media.
Posted: 27 Feb 2017 | Premiered: 27 Feb 2017

Genesys

The New Rules For Skills-Based Routing to Improve Your Customer Experience
sponsored by Mitel Networks Limited
VIDEO: Skills-based routing has been around for a long time, but now it has evolved to the point where it has become a key differentiator for contact centers looking to enhance their customer experiences. Learn how to redefine skills-based routing to filter interactions with customers via calls, email, web chat, and SMS.
Posted: 10 Aug 2017 | Premiered: 27 Jul 2017

Mitel Networks Limited

Digital Genius Makes Strides with AI Chatbots for Customer Service
sponsored by Digital Genius
VIDEO: Modern customers require modern service ... and chatbots can be considered the next link in the modernization chain. But what are the setbacks you'll face with traditional chatbots? See why CB Insights selected Digital Genius for their prestigious Artificial Intelligence 100 list, and learn how they're making strides in smarter customer service.
Posted: 10 Oct 2017 | Premiered: 10 Oct 2017

Digital Genius

Is Your IT Security Affecting Your Workforce Productivity?
sponsored by Dell and Microsoft
VIDEO: In this video, Principal Analyst at Forrester Research David K. Johnson demonstrates how to achieve the often-conflicting goals of promoting employee flexibility alongside delivering greater device security. Tune in to overcome the risks BYOD programs, device malware, and more pose to your device landscape.
Posted: 22 Sep 2017 | Premiered: 21 Sep 2017

Dell and Microsoft

Detangle the Agent Desktop Disaster Empower Your Team to Deliver a Seamless Customer Experience
sponsored by Genesys
VIRTUAL ENVIRONMENT: Here's the truth: Your desktops are inhibiting your employees and hurting your customer relations. Watch this webcast to learn how to optimize your desktops, improve customer relations, and how to better manage customer data.
Posted: 05 Jun 2017 | Premiered: 02 Jun 2017

Genesys

How Cimpress (Formerly Vistaprint) Scaled Their Video Network to 7,000 Employees
sponsored by Vyopta
WEBCAST: Discover how Cimpress scaled their video network to support over 7,000 employees across 23 geographical locations by transitioning to a multi-vendor video conferencing environment. Plus, learn about the state of video collaboration and uncover 3 keys to growing your video capabilities.
Posted: 11 Aug 2017 | Premiered: Aug 11, 2017

Vyopta

Cash Management in the Digital Age, Podcast Part 2
sponsored by Dell EMC, Axxiome & Intel®
PODCAST: In this podcast, hear from experts Leon Sinclair and Jody Ellis on how to improve cash management, as well as how SAP HANA appliances accelerate the analysis of cash management information.
Posted: 01 Aug 2017 | Premiered: Jul 26, 2017

Dell EMC, Axxiome & Intel®

Cash Management in the Digital Age, Part 3
sponsored by Dell EMC, Axxiome & Intel®
WEBCAST: In this webcast, hear from experts Leon Sinclair and Jody Ellis oh how to improve cash management with a platform that runs on SAP HANA and accelerates the analysis of cash management information.
Posted: 28 Jul 2017 | Premiered: Jul 26, 2017

Dell EMC, Axxiome & Intel®

Cash Management in the Digital Age, Part 2
sponsored by Dell EMC, Axxiome & Intel®
WEBCAST: In this webcast, hear from experts Leon Sinclair and Jody Ellis on how to improve cash management, as well as how SAP HANA appliances accelerate the analysis of cash management information.
Posted: 28 Jul 2017 | Premiered: Jul 26, 2017

Dell EMC, Axxiome & Intel®

Cash Management in the Digital Age
sponsored by Dell EMC, Axxiome & Intel®
WEBCAST: In this webcast, hear from experts Leon Sinclair and Jody Ellis on how to improve cash management for the modern financial technology landscape in conjunction with SAP environments.
Posted: 27 Jul 2017 | Premiered: Jul 26, 2017

Dell EMC, Axxiome & Intel®

Cash Management in the Digital Age Podcast
sponsored by Dell EMC, Axxiome & Intel®
PODCAST: In this podcast, hear from experts Leon Sinclair and Jody Ellis on how to improve cash management for the modern financial technology landscape in conjunction with SAP environments.
Posted: 31 Jul 2017 | Premiered: Jul 26, 2017

Dell EMC, Axxiome & Intel®

Cash Management in the Digital Age, Podcast Part 3
sponsored by Dell EMC, Axxiome & Intel®
PODCAST: In this podcast, hear from experts Leon Sinclair and Jody Ellis oh how to improve cash management with a platform that runs on SAP HANA and accelerates the analysis of cash management information.
Posted: 01 Aug 2017 | Premiered: Jul 26, 2017

Dell EMC, Axxiome & Intel®

Chico's Battles with Explosive Growth in Central Distribution Warehouse
sponsored by Infor
VIDEO: Tune into this video to discover how Chico's leveraged an enterprise asset management (EAM) platform to control its inventory, expand its distribution campus, and streamline its work orders—keeping pace with demand and accelerating business growth.
Posted: 20 Jul 2016 | Premiered: 20 Jul 2016

Infor

Enterprise Mobility for Digital Transformation
sponsored by AdvizeX Technologies
WEBCAST: One of the primary components of a successful digital transformation is a strong mobility strategy. Your employees demand anywhere, anytime access to the applications and data they need on any device. Watch this webinar, as mobility experts delve into enterprise mobility and how to significantly increase your organization's business agility.
Posted: 31 Jul 2017 | Premiered: Mar 22, 2017

AdvizeX Technologies

Low-Code Mobile Apps: Enabling Digital Transformation
sponsored by K2
WEBCAST: Discover how low-code apps enable you to simplify mobile development and reduce the amount of time-consuming, skills-heavy custom coding you have to do to create secure mobile apps with support for key things like offline use and native devices.
Posted: 12 Oct 2017 | Premiered: Oct 6, 2017

K2

Thrive Networks Redefines Infrastructure-As-A-Service with Dell EMC ScaleIO
sponsored by Dell EMC
VIDEO: David Sampson, VP of VCIO, Strategy and Consulting at Thrive Networks explains how implementation of software-defined storage improved their IaaS cloud offerings by automating storage provisioning, integrating with existing tools to reduce admin tasks, and more. Tune in now.
Posted: 11 Sep 2017 | Premiered: 11 Sep 2017

Dell EMC

New Zealand Transport Agency Customer Success Story
sponsored by OpenText
VIDEO: Watch this brief video case study to find out how the NZ Transport Agency used enterprise content management as a service (ECMaaS) to improve the way they store, share, protect, and manage digital information.
Posted: 13 Oct 2017 | Premiered: 13 Oct 2017

OpenText

Work Smarter, Not Harder: 6 Ways to Increase Productivity Across Your Customer Support Organization
sponsored by LogMeIn Rescue
WEBCAST: How is productivity defined and measured within a customer support organization? Join Alan Berkson of Freshservice and Christopher Savio of LogMeIn Rescue to uncover 6 ways to increase productivity across your support organization.
Posted: 25 Aug 2017 | Premiered: Aug 18, 2017

LogMeIn Rescue

Hybrid Memory Architecture Drives Real-Time Systems of Engagement
sponsored by Aerospike
VIDEO: Watch this webcast to learn how hybrid memory architecture is allowing for the synchronization of multiple workloads, reducing the need for server-stacking, eliminating data duplication, and more.
Posted: 04 Aug 2017 | Premiered: 25 Jul 2017


CW+: Analyst's take: Alfabet PlanningIT reaps rewards for decision makers
sponsored by ComputerWeekly.com
WEBCAST: When organizations adopt Alfabet’s planningIT, decision makers have more knowledge about their operating environments and use this information to leverage existing assets and avoid unnecessary investments in software or development.
Posted: 26 Oct 2011 | Premiered: Jan 10, 2011

ComputerWeekly.com

How to Build Lead Generation with Communications
sponsored by Twilio
VIDEO: According to Google, 70% of people looking for professional services online end up calling the company directly. Yet, only 20% of those calls get answered, causing loss of revenue for companies. In this webinar, learn 3 ways to ensure you're getting calls that lead to profit.
Posted: 09 May 2017 | Premiered: 01 Jul 2016

Twilio

Cybersecurity Myths Debunked
sponsored by HelpSystems
WEBCAST: What do security experts Michael Bruemmer, Kevin Beaver, Troy Hunt and 3 others have to say about common IT security myths? Learn the truth about 6 misconceptions now.
Posted: 04 Aug 2017 | Premiered: Aug 4, 2017

HelpSystems

Introduction to Microsoft Dynamics CRM Online
sponsored by Microsoft
WEBCAST: This webcast, with an introduction from Steve Ballmer, Microsoft CEO, examines the importance of CRM software has on a company’s bottom line.
Posted: 09 Sep 2009 | Premiered: Sep 9, 2009

Microsoft
 
 
Visit WhatIs.com - a knowledge exploration and self-education tool about information technology.

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2017, TechTarget | Read our Privacy Statement