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Online Customer Support Software White Papers (View All Report Types)
 
The New Generation of Self-Service BI: Avoiding Common Pitfalls
sponsored by Information Builders
WHITE PAPER: With business intelligence and mobile technology leading the way for many organizations seeking deeper data insights from any location, enabling self-service BI is definitely on the top of big business goals. Unfortunately, avoiding the typical pitfalls self-service BI can be a bit difficult. Consult the following white paper to find out how.
Posted: 01 Dec 2014 | Published: 01 Dec 2014

Information Builders

Self Service – The 6 Most Important Success Factors
sponsored by USU AG
WHITE PAPER: Access this white paper for the six most important success factors of self-service. Learn how to empower your own customers with these self-service tips.
Posted: 21 Jul 2015 | Published: 21 Jul 2015

USU AG

Guide: Desktop Authority Password Self-Service
sponsored by ScriptLogic Corporation
WHITE PAPER: Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.
Posted: 27 Aug 2009 | Published: 03 Jun 2009

ScriptLogic Corporation

Doing More with Less: Next-Generation Strategies and Best Practices for Customer Service
sponsored by eGain Communications Corp.
WHITE PAPER: Download a complimentary white paper on how world-class companies sustain service excellence, improve contact center productivity and reduce costs to beat their competitors in today's tough business environment.
Posted: 29 Aug 2004 | Published: 01 Dec 2003

eGain Communications Corp.

BI for the People – and the 10 Pitfalls to Avoid in the New Decade
sponsored by Qlik
WHITE PAPER: This paper outlines the 10 common pitfalls associated with traditional BI approaches that prevent organizations from getting full value from their BI investments. Continue reading to learn more about these 10 pitfalls and how to avoid them in the new decade.
Posted: 29 Sep 2010 | Published: 29 Sep 2010

Qlik

Advances in Data Warehouse Performance
sponsored by IBM
WHITE PAPER: Learn how DB2 can help you meet the demands of business intelligence by reducing query response time from hours to seconds, supporting real time data warehousing, and optimizing your storage while lowering operating costs.
Posted: 28 Nov 2007 | Published: 01 May 2007

IBM

Cloud Infrastructure Foundation - A Flexible, Responsive Cloud Is Built from the Ground Up
sponsored by Egenera
WHITE PAPER: At its heart, cloud computing is a new operational and business model for IT application hosting, rather than a new technology. It promises to deliver highly reliable, highly elastic services that respond quickly and smoothly to changing user demand.
Posted: 23 Nov 2010 | Published: 23 Nov 2010

Egenera

Secrets of Successful Self Service BI
sponsored by SearchBusinessAnalytics
WHITE PAPER: In today's fast-paced atmosphere, consumers want their information to be available instantly. View this white paper to learn more about how you can give business users easy-to-use BI tools and let them complete their own data anaylsis and reports. Find out how you can provide BI teams the use of self-service applications by reading this resource.
Posted: 05 Feb 2013 | Published: 05 Feb 2013

SearchBusinessAnalytics

Proactive PC Support Improves Service and Lowers Total Cost of Ownership
sponsored by Intel Corporation
WHITE PAPER: Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
Posted: 02 Apr 2009 | Published: 01 Jan 2009

Intel Corporation

The Building Blocks for Private Cloud: Automation, Virtualization, and Cloud Service Management
sponsored by newScale, Inc.
WHITE PAPER: This paper presents the building blocks for private cloud, which include virtualization, automation and cloud service management. Read on to learn more about each building block and how they can be used to create a successful private cloud.
Posted: 03 May 2010 | Published: 03 May 2010

newScale, Inc.
 
 
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