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Online Customer Support Software White Papers (View All Report Types)
 
The Future of Customer Experience
sponsored by [24]7
WHITE PAPER: Take a closer look into the latest trends in customer experience management. Uncover 5 ways you can improve the customer experience in any industry.
Posted: 23 May 2016 | Published: 23 May 2016

[24]7

Regaining Control Over Self-Service Provisioning
sponsored by Embotics
WHITE PAPER: If left unchecked, self-service provisioning environments can quickly become costly and difficult to manage. Download this white paper to discover the economics of self-service provisioning, and discover the steps it takes to regain control of your virtual environments.
Posted: 10 Jun 2016 | Published: 10 Jun 2016

Embotics

Redefine Your Analytics Journey With Self-Service Data Discovery and Interactive Predictive Analytics
sponsored by SAS
WHITE PAPER: This white paper explores how you can obtain self-service, interactive analytics software that can be used whenever and wherever you want. Read on to implement the kind of analytics that keeps pace with the rapidly changing business world.
Posted: 06 Jan 2016 | Published: 06 Jan 2016

SAS

Seven Trends That Will Change Business Intelligence As We Know It
sponsored by Jaspersoft
WHITE PAPER: Read this white paper to learn about 7 trends that are changing BI tools and strategies.
Posted: 22 Sep 2011 | Published: 22 Sep 2011

Jaspersoft

Chalk Talk: Simplify User Access with NetIQ Solutions
sponsored by NetIQ
WHITE PAPER: View this webcast to learn about an access management solution that offers self-service capabilities to eliminate time-consuming phone calls and paperwork to gain necessary access to critical business applications.
Posted: 01 Apr 2014 | Published: 01 Apr 2014

NetIQ

Self-Service Data Preparation: Vendors, Trends, and Updates
sponsored by Trillium Software
WHITE PAPER: Learn about the current state of the self-service data preparation and cataloguing market to help you find the best platform to suit your needs. Get an in-depth look at 20 vendors—including SAP, SAS, Trillium, and more—as well as an overview of key market trends.
Posted: 17 Aug 2016 | Published: 29 Apr 2016

Trillium Software

Guide: Desktop Authority Password Self-Service
sponsored by ScriptLogic Corporation
WHITE PAPER: Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.
Posted: 27 Aug 2009 | Published: 03 Jun 2009

ScriptLogic Corporation

The Building Blocks for Private Cloud: Automation, Virtualization, and Cloud Service Management
sponsored by newScale, Inc.
WHITE PAPER: This paper presents the building blocks for private cloud, which include virtualization, automation and cloud service management. Read on to learn more about each building block and how they can be used to create a successful private cloud.
Posted: 03 May 2010 | Published: 03 May 2010

newScale, Inc.

Cloud Infrastructure Foundation - A Flexible, Responsive Cloud Is Built from the Ground Up
sponsored by Egenera
WHITE PAPER: At its heart, cloud computing is a new operational and business model for IT application hosting, rather than a new technology. It promises to deliver highly reliable, highly elastic services that respond quickly and smoothly to changing user demand.
Posted: 23 Nov 2010 | Published: 23 Nov 2010

Egenera

The Five Must-Have Capabilities for Unbeatable Customer Care
sponsored by Pitney Bowes Business Insight
WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
Posted: 15 Jan 2010 | Published: 15 Jan 2010

Pitney Bowes Business Insight
 
 
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