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Online Customer Support Software White Papers (View All Report Types)
 
Now that you have a Microsoft private cloud, what the heck are you going to do with it?
sponsored by Rackspace
WHITE PAPER: This white paper examines how you can leverage the benefits of a Microsoft Private Cloud by using Rackspace to host and manage your Microsoft Cloud Platform environment.
Posted: 14 May 2015 | Published: 14 May 2015

Rackspace

Five Steps for Delivering Self-Service Business Intelligence to Everyone
sponsored by Information Builders
WHITE PAPER: This expert white paper explores Wayne Eckerson's 5 steps for delivering self-service business intelligence to everyone in your business. Learn important aspects of the process like creating taxonomies, selecting the right tools, and more.
Posted: 11 Jun 2014 | Published: 11 Jun 2014

Information Builders

The Definitive Guide to Global Payroll Outsourcing
sponsored by NGA Human Resources
WHITE PAPER: Read this guide for the key factors driving global payroll and an approach to the development of an indicative business case that will highlight opportunities for global payroll.
Posted: 05 May 2015 | Published: 05 May 2015

NGA Human Resources

Chalk Talk: Simplify User Access with NetIQ Solutions
sponsored by NetIQ
WHITE PAPER: View this webcast to learn about an access management solution that offers self-service capabilities to eliminate time-consuming phone calls and paperwork to gain necessary access to critical business applications.
Posted: 01 Apr 2014 | Published: 01 Apr 2014

NetIQ

Cloud Infrastructure Foundation - A Flexible, Responsive Cloud Is Built from the Ground Up
sponsored by Egenera
WHITE PAPER: At its heart, cloud computing is a new operational and business model for IT application hosting, rather than a new technology. It promises to deliver highly reliable, highly elastic services that respond quickly and smoothly to changing user demand.
Posted: 23 Nov 2010 | Published: 23 Nov 2010

Egenera

IBM Cognos 8 Business Intelligence MidMarket Reporting Packages
sponsored by IBM Cognos
WHITE PAPER: IBM Cognos 8 BI is the only solution that provides complete BI functionality in one product, on a single, proven architecture, it also delivers seamless reporting, analysis, scorecarding, dashboards, and event management.
Posted: 29 Oct 2008 | Published: 29 Oct 2008

IBM Cognos

Seven Trends That Will Change Business Intelligence As We Know It
sponsored by Jaspersoft
WHITE PAPER: Read this white paper to learn about 7 trends that are changing BI tools and strategies.
Posted: 22 Sep 2011 | Published: 22 Sep 2011

Jaspersoft

Advances in Data Warehouse Performance
sponsored by IBM
WHITE PAPER: Learn how DB2 can help you meet the demands of business intelligence by reducing query response time from hours to seconds, supporting real time data warehousing, and optimizing your storage while lowering operating costs.
Posted: 28 Nov 2007 | Published: 01 May 2007

IBM

The Five Must-Have Capabilities for Unbeatable Customer Care
sponsored by Pitney Bowes Business Insight
WHITE PAPER: Today, firms in the communications industry must relook at how they deliver customer service in order to streamline operations, retain customers and drive business revenue. Read this paper to learn about five, practical, cost-effective opportunities that allow firms to meet market demand and achieve an impressive Return on Investment.
Posted: 15 Jan 2010 | Published: 15 Jan 2010

Pitney Bowes Business Insight

Doing More with Less: Next-Generation Strategies and Best Practices for Customer Service
sponsored by eGain Communications Corp.
WHITE PAPER: Download a complimentary white paper on how world-class companies sustain service excellence, improve contact center productivity and reduce costs to beat their competitors in today's tough business environment.
Posted: 29 Aug 2004 | Published: 01 Dec 2003

eGain Communications Corp.
 
 
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