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Online Customer Support Software White Papers (View All Report Types)
 
How to Monetize Your Data
sponsored by Yellowfin
WHITE PAPER: Explore the concepts of direct and indirect data monetization. Discover essential tips for monetizing your data by generating critical insights, leveraging APIs, implementing self-service, and more. Plus, you'll uncover 3 case studies of how companies have already started to put their data to work for them.
Posted: 13 Jan 2017 | Published: 31 Dec 2016

Yellowfin

Regaining Control Over Self-Service Provisioning
sponsored by Embotics
WHITE PAPER: If left unchecked, self-service provisioning environments can quickly become costly and difficult to manage. Download this white paper to discover the economics of self-service provisioning, and discover the steps it takes to regain control of your virtual environments.
Posted: 10 Jun 2016 | Published: 10 Jun 2016

Embotics

The Future of Customer Experience
sponsored by [24]7
WHITE PAPER: Take a closer look into the latest trends in customer experience management. Uncover 5 ways you can improve the customer experience in any industry.
Posted: 23 May 2016 | Published: 23 May 2016

[24]7

Reinventing Self-Service for Wide-Scale Adoption of Analytics
sponsored by Information Builders
WHITE PAPER: This white paper explores how to address the needs of a variety of users and empower them with self-service analytics. Discover how to resolve the backlog of BI requests with real-time insights by getting your self-service data strategy ready and staying abreast of big data challenges for key systems like ERP and CRM.
Posted: 23 Mar 2017 | Published: 31 Dec 2015

Information Builders

8 Must-Have Criteria for Self-Service Analytics
sponsored by Information Builders
WHITE PAPER: In this white paper, uncover 8 critical factors for self-service success. Learn why considering these criteria when choosing a self-service analytics tool can ensure that everyone is making better decisions, faster.
Posted: 22 Mar 2017 | Published: 22 Mar 2017

Information Builders

Implementing the 5 Levels of Embedded BI
sponsored by TIBCO Software Inc.
WHITE PAPER: This comprehensive guide for solution architects and programmers explores how to implement embedded BI for end-user apps. Discover how to achieve the 5 levels of embedded BI: static reporting, managed interactive reports, highly interactive reports and dashboards, self-service reporting and analysis, and advanced analytics.
Posted: 24 Aug 2015 | Published: 31 Dec 2013

TIBCO Software Inc.

Improving Identity and Access Management in an SAP Environment
sponsored by Dell Software
WHITE PAPER: In this new Quest white paper, see why splitting identity management work is not only frustrating, pointless and inefficient, but it’s also completely unnecessary. Learn how to easily manage your Active Directory and SAP environments, how to eliminate redundant work, and how automation makes security stronger and auditing simple.
Posted: 06 May 2010 | Published: 06 May 2010

Dell Software

Proactive PC Support Improves Service and Lowers Total Cost of Ownership
sponsored by Intel Corporation
WHITE PAPER: Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
Posted: 02 Apr 2009 | Published: 01 Jan 2009

Intel Corporation

Cloud Infrastructure Foundation - A Flexible, Responsive Cloud Is Built from the Ground Up
sponsored by Egenera
WHITE PAPER: At its heart, cloud computing is a new operational and business model for IT application hosting, rather than a new technology. It promises to deliver highly reliable, highly elastic services that respond quickly and smoothly to changing user demand.
Posted: 23 Nov 2010 | Published: 23 Nov 2010

Egenera

Major Financial Institution Saves Millions with Cloud Management Software
sponsored by Adaptive Computing
WHITE PAPER: This case study uncovers the secrets to maximizing cloud savings with automated cloud management software. Discover how a major financial institution leveraged both to generate savings to the tune of one billion USD over the course of three years.
Posted: 05 Apr 2012 | Published: 21 Jul 2011

Adaptive Computing
 
 
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