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Online Customer Support Software White Papers (View All Report Types)
 
Self-Service Data Preparation: Vendors, Trends, and Updates
sponsored by Trillium Software
WHITE PAPER: Learn about the current state of the self-service data preparation and cataloguing market to help you find the best platform to suit your needs. Get an in-depth look at 20 vendors—including SAP, SAS, Trillium, and more—as well as an overview of key market trends.
Posted: 02 Aug 2016 | Published: 29 Apr 2016

Trillium Software

The Future of Customer Experience
sponsored by [24]7 Customer, Inc.
WHITE PAPER: Take a closer look into the latest trends in customer experience management. Uncover 5 ways you can improve the customer experience in any industry.
Posted: 23 May 2016 | Published: 23 May 2016

[24]7 Customer, Inc.

The New Era of Self-Service Analytics
sponsored by Information Builders
WHITE PAPER: Access this informative white paper to learn how organizations are taking advantage of the boom in self-service analytic apps by deploying them to users. Discover solutions that let consumers visualize, analyze and explore data that matters to them, while helping them convert insights into action in real-time.
Posted: 08 Apr 2015 | Published: 08 Apr 2015

Information Builders

BI for the People – and the 10 Pitfalls to Avoid in the New Decade
sponsored by Qlik
WHITE PAPER: This paper outlines the 10 common pitfalls associated with traditional BI approaches that prevent organizations from getting full value from their BI investments. Continue reading to learn more about these 10 pitfalls and how to avoid them in the new decade.
Posted: 29 Sep 2010 | Published: 29 Sep 2010

Qlik

The Building Blocks for Private Cloud: Automation, Virtualization, and Cloud Service Management
sponsored by newScale, Inc.
WHITE PAPER: This paper presents the building blocks for private cloud, which include virtualization, automation and cloud service management. Read on to learn more about each building block and how they can be used to create a successful private cloud.
Posted: 03 May 2010 | Published: 03 May 2010

newScale, Inc.

Big Data Visualization: Turning Big Data Into Big Insights
sponsored by Intel
WHITE PAPER: In response to these challenges, savvy businesses are increasingly turning to visualization-based data discovery tools, which promote self-service business intelligence (BI). This informative paper provides valuable information about visualization-based data discovery tools and how they can help IT decision-makers derive more value from big data.
Posted: 29 May 2013 | Published: 31 Mar 2013

Intel

Doing More with Less: Next-Generation Strategies and Best Practices for Customer Service
sponsored by eGain Communications Corp.
WHITE PAPER: Download a complimentary white paper on how world-class companies sustain service excellence, improve contact center productivity and reduce costs to beat their competitors in today's tough business environment.
Posted: 29 Aug 2004 | Published: 01 Dec 2003

eGain Communications Corp.

Top 5 Considerations for Enabling Self-Service Business Analytics
sponsored by Dell Software
WHITE PAPER: This paper lists and explains the top 5 considerations for enabling self-service business analytics. Discover the type of software and amount of discipline necessary to make it happen.
Posted: 26 Feb 2014 | Published: 26 Feb 2014

Dell Software

Red Hat JBoss Portal Platform: Our Value Proposition
sponsored by Red Hat
WHITE PAPER: Web portals give organizations the opportunity to deliver a tailored web experience to a range of end users. View this white paper to learn how portals are utilized to share information and provide online self-service. it explains the value of sites based on portals.
Posted: 07 Jun 2013 | Published: 07 Jun 2013

Red Hat

Proactive PC Support Improves Service and Lowers Total Cost of Ownership
sponsored by Intel Corporation
WHITE PAPER: Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
Posted: 02 Apr 2009 | Published: 01 Jan 2009

Intel Corporation
 
 
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