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Online Customer Support Software White Papers (View All Report Types)
 
8 Must-Have Criteria for Self-Service Analytics
sponsored by Information Builders
WHITE PAPER: In this white paper, uncover 8 critical factors for self-service success. Learn why considering these criteria when choosing a self-service analytics tool can ensure that everyone is making better decisions, faster.
Posted: 22 Mar 2017 | Published: 22 Mar 2017

Information Builders

Moving Past Traditional BI to Self-Service Analytics
sponsored by SAS
WHITE PAPER: Discover why institutions of higher education need predictive analytics in order to meet today's educational needs. Plus, learn how you can move past traditional business intelligence and embrace agile, self-service analytics.
Posted: 06 Jan 2016 | Published: 31 Dec 2014

SAS

Reinventing Self-Service for Wide-Scale Adoption of Analytics
sponsored by Information Builders
WHITE PAPER: This white paper explores how to address the needs of a variety of users and empower them with self-service analytics. Discover how to resolve the backlog of BI requests with real-time insights by getting your self-service data strategy ready and staying abreast of big data challenges for key systems like ERP and CRM.
Posted: 23 Mar 2017 | Published: 31 Dec 2015

Information Builders

The Future of Customer Experience
sponsored by [24]7
WHITE PAPER: Take a closer look into the latest trends in customer experience management. Uncover 5 ways you can improve the customer experience in any industry.
Posted: 23 May 2016 | Published: 23 May 2016

[24]7

Are We Getting Any Closer to Self-Service Business Intelligence?
sponsored by Dell Software
WHITE PAPER: The need for self-service business intelligence (BI) is greater than ever. And while the market is filled with BI tools, they don't readily enable everyone to access and work with data
Posted: 29 Dec 2010 | Published: 28 Dec 2010

Dell Software

Doing More with Less: Next-Generation Strategies and Best Practices for Customer Service
sponsored by eGain Communications Corp.
WHITE PAPER: Download a complimentary white paper on how world-class companies sustain service excellence, improve contact center productivity and reduce costs to beat their competitors in today's tough business environment.
Posted: 29 Aug 2004 | Published: 01 Dec 2003

eGain Communications Corp.

Proactive PC Support Improves Service and Lowers Total Cost of Ownership
sponsored by Intel Corporation
WHITE PAPER: Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
Posted: 02 Apr 2009 | Published: 01 Jan 2009

Intel Corporation

BIRT Performance Analytics: Self-Service Business Intelligence That Drives Real Performance Improvement
sponsored by Actuate
WHITE PAPER: This white paper uncovers strategies for performance improvement through self-service business intelligence.
Posted: 15 Mar 2012 | Published: 15 Mar 2012

Actuate

Advances in Data Warehouse Performance
sponsored by IBM
WHITE PAPER: Learn how DB2 can help you meet the demands of business intelligence by reducing query response time from hours to seconds, supporting real time data warehousing, and optimizing your storage while lowering operating costs.
Posted: 28 Nov 2007 | Published: 01 May 2007

IBM

IBM Cognos 8 Business Intelligence MidMarket Reporting Packages
sponsored by IBM Cognos
WHITE PAPER: IBM Cognos 8 BI is the only solution that provides complete BI functionality in one product, on a single, proven architecture, it also delivers seamless reporting, analysis, scorecarding, dashboards, and event management.
Posted: 29 Oct 2008 | Published: 29 Oct 2008

IBM Cognos
 
 
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