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Online Customer Support Software White Papers (View All Report Types)
 
Interactive Analysis for Business Information and Insights
sponsored by SAP America, Inc.
WHITE PAPER: To keep pace with the competition and seize timely opportunities, people in your organization need access to critical business intelligence (BI) to answer ad hoc questions and queries. Read this white paper to learn how SAP BusinessObjects™ Web Intelligence software combines self-service access with ad hoc reporting and analysis.
Posted: 08 Aug 2012 | Published: 08 Aug 2012

SAP America, Inc.

10-point checklist for ensuring self-service BI adoption
sponsored by GrapeCity
WHITE PAPER: View this white paper to learn more about why adopting self-service business intelligence is important. It outlines ten steps that help ensure self-service BI adoption and what you can do to outline your users analytic needs among other requirements.
Posted: 25 Feb 2013 | Published: 25 Feb 2013

GrapeCity

Microsoft SQL Server 2008 R2: What's New with PowerPivot?
sponsored by Global Knowledge
WHITE PAPER: One of the most eagerly awaited features of Microsoft SQL Server 2008 R2 is the “Self Service Business Intelligence” technology known as PowerPivot. This white paper highlights the new PowerPivot features.
Posted: 06 Aug 2010 | Published: 06 Aug 2010

Global Knowledge

Enhance Your SaaS Application With Advanced Business Intelligence
sponsored by Information Builders
WHITE PAPER: As the SaaS market continues to explode, many providers are presenting more strategic offerings, such as advanced BI functionality. This paper warns, however, of the issues you may face when adding BI to your application and will help you make sure you're choosing the right partner.
Posted: 01 May 2013 | Published: 01 May 2013

Information Builders

Seven Trends That Will Change Business Intelligence As We Know It
sponsored by Jaspersoft
WHITE PAPER: Read this white paper to learn about 7 trends that are changing BI tools and strategies.
Posted: 22 Sep 2011 | Published: 22 Sep 2011

Jaspersoft

Proactive PC Support Improves Service and Lowers Total Cost of Ownership
sponsored by Intel Corporation
WHITE PAPER: Read this brief paper to learn about a new IT support delivery tool that reduces response time, boosts employee satisfaction and decreases operating costs. Reduce total cost of ownership using Intel's self-service PC Health Check utility.
Posted: 02 Apr 2009 | Published: 01 Jan 2009

Intel Corporation

BIRT Performance Analytics: Self-Service Business Intelligence That Drives Real Performance Improvement
sponsored by Actuate
WHITE PAPER: This white paper uncovers strategies for performance improvement through self-service business intelligence.
Posted: 15 Mar 2012 | Published: 15 Mar 2012

Actuate

BI for the People – and the 10 Pitfalls to Avoid in the New Decade
sponsored by QlikTech, Inc.
WHITE PAPER: This paper outlines the 10 common pitfalls associated with traditional BI approaches that prevent organizations from getting full value from their BI investments. Continue reading to learn more about these 10 pitfalls and how to avoid them in the new decade.
Posted: 29 Sep 2010 | Published: 29 Sep 2010

QlikTech, Inc.

Guide: Desktop Authority Password Self-Service
sponsored by ScriptLogic Corporation
WHITE PAPER: Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.
Posted: 27 Aug 2009 | Published: 03 Jun 2009

ScriptLogic Corporation

IBM Cognos 8 Business Intelligence MidMarket Reporting Packages
sponsored by IBM Cognos
WHITE PAPER: IBM Cognos 8 BI is the only solution that provides complete BI functionality in one product, on a single, proven architecture, it also delivers seamless reporting, analysis, scorecarding, dashboards, and event management.
Posted: 29 Oct 2008 | Published: 29 Oct 2008

IBM Cognos
 
 
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