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Online Customer Support Software White Papers (View All Report Types)
 
The Future of Customer Experience
sponsored by [24]7 Customer, Inc.
WHITE PAPER: Take a closer look into the latest trends in customer experience management. Uncover 5 ways you can improve the customer experience in any industry.
Posted: 23 May 2016 | Published: 23 May 2016

[24]7 Customer, Inc.

Self-Service Data Preparation: Vendors, Trends, and Updates
sponsored by Trillium Software
WHITE PAPER: Learn about the current state of the self-service data preparation and cataloguing market to help you find the best platform to suit your needs. Get an in-depth look at 20 vendors—including SAP, SAS, Trillium, and more—as well as an overview of key market trends.
Posted: 17 Aug 2016 | Published: 29 Apr 2016

Trillium Software

Case Study: Marks and Spencer Empowers Business Analysts
sponsored by TIBCO Software Inc.
WHITE PAPER: In this brief case study, learn how one retail giant supplied self-service data access and empowered employees to confidently use data to answer key business questions without IT support.
Posted: 13 Oct 2015 | Published: 26 Mar 2015

TIBCO Software Inc.

Five Steps for Delivering Self-Service Business Intelligence to Everyone
sponsored by Information Builders
WHITE PAPER: Most organizations underestimate the complexity of self-service BI projects, failing to map out the different kinds of business users and their information requirements. This expert white paper explores Wayne Eckerson's 5 steps for delivering self-service BI to everyone in your business.
Posted: 11 Jun 2014 | Published: 11 Jun 2014

Information Builders

Implementing Self-Service BI to Improve Business Decision Making
sponsored by Intel
WHITE PAPER: View this white paper to learn more about how to implement self-service business intelligence (BI.) It explores the approach used to help organizations balance the different requirements of BI. By integrating self-service BI with a centralized BI development model, your business can have a more flexible and efficient environment.
Posted: 24 May 2013 | Published: 24 May 2013

Intel

Guide: Desktop Authority Password Self-Service
sponsored by ScriptLogic Corporation
WHITE PAPER: Desktop Authority® Password Self-Service™ provides an easy-to-use, robust system for allowing users to reset their own forgotten passwords or locked accounts, eliminating the biggest source of help desk calls.
Posted: 27 Aug 2009 | Published: 03 Jun 2009

ScriptLogic Corporation

BI for the People – and the 10 Pitfalls to Avoid in the New Decade
sponsored by Qlik
WHITE PAPER: This paper outlines the 10 common pitfalls associated with traditional BI approaches that prevent organizations from getting full value from their BI investments. Continue reading to learn more about these 10 pitfalls and how to avoid them in the new decade.
Posted: 29 Sep 2010 | Published: 29 Sep 2010

Qlik

Chalk Talk: Simplify User Access with NetIQ Solutions
sponsored by NetIQ
WHITE PAPER: View this webcast to learn about an access management solution that offers self-service capabilities to eliminate time-consuming phone calls and paperwork to gain necessary access to critical business applications.
Posted: 01 Apr 2014 | Published: 01 Apr 2014

NetIQ

Are We Getting Any Closer to Self-Service Business Intelligence?
sponsored by Dell Software
WHITE PAPER: The need for self-service business intelligence (BI) is greater than ever. And while the market is filled with BI tools, they don't readily enable everyone to access and work with data
Posted: 29 Dec 2010 | Published: 28 Dec 2010

Dell Software

 Password Self Help – Password Reset for IBM i
sponsored by Safestone Technologies
WHITE PAPER: Check out this white paper to learn about a self help password application that can give you a high ROI and free up time to work on more business critical issues.
Posted: 07 Jun 2011 | Published: 07 Jun 2011

Safestone Technologies
 
 
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