European cross-border e-commerce
sponsored by ComputerWeekly.com
IT BRIEFING:
European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.
Posted: 17 Jan 2012 | Published: 17 Jan 2012
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CW+: Quocirca report: Web retailing - keeping the orders flowing
sponsored by ComputerWeekly.com
WHITE PAPER:
Whether it is selling books, groceries, gadgets or tickets, the volume of orders being taken online continues to grow. Ensuring that customers receive a prompt and personal experience, whilst remaining assured about security, is essential to the ongoing success of online retail.
Posted: 21 Oct 2011 | Published: 21 Oct 2011
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Presentation Transcript: Service as an Infrastructure: Looking at Enterprise Clouds in a Different Way
sponsored by Eucalyptus Systems
PRESENTATION TRANSCRIPT:
Eucalyptus co-founder & CTO Rich Wolski discusses "Services as an Infrastructure" as a way in which enterprises can architect production cloud computing environments. Explore deployment strategies based on user experiences with private clouds in various enterprise settings and learn about likely future technological developments.
Posted: 12 Jan 2012 | Published: 12 Jan 2012
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CW+: The Open Group: Strengthening your business case for using cloud
sponsored by ComputerWeekly.com
WHITE PAPER:
With the rapid emergence of technologies, it is important for business executives and stakeholders to focus on the real business challenges and the needs of the enterprise. This White Paper provides a high-level depiction of real-world business problems that were addressed using Cloud computing.
Posted: 24 Oct 2011 | Published: 24 Oct 2011
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A clearer horizon. Do CIOs have more clarity about cloud computing?
sponsored by ComputerWeekly.com
IT BRIEFING:
This research from management consultants, Xantus, shows that while there is still a lack of clarity and a reluctance to fully commit to the cloud, there is a general acceptance from CIOs of the benefits and a growing commitment to develop those benefits.
Posted: 01 Dec 2011 | Published: 01 Dec 2011
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5 Rules of Effective Negotiating
sponsored by Global Knowledge
WHITE PAPER:
This white paper discusses five rules for negotiating that can help make the transaction more pleasant for everyone involved and better your chances at getting what you want.
Posted: 01 May 2009 | Published: 01 May 2009
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The Total Economic Impact Of Click to Call And Click to Chat
sponsored by Oracle Corporation
WHITE PAPER:
This white paper provides an overview of the results of a Forrester Consulting survey on the total economic impact and potential return on investment of deploying click to call and click to chat solutions. Continue reading to learn about the evaluation methods, results and more.
Posted: 25 Apr 2011 | Published: 25 Apr 2011
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Creating Competitive Advantage with Business Intelligence Pervasiveness - IDC - White Paper
sponsored by SAP America, Inc.
WHITE PAPER:
There is growing evidence of the competitive value of BI and analytics solutions. An IDC study of North American and European organizations found that the median ROI of BI and analytics projects was 112%.
Posted: 04 Mar 2011 | Published: 04 Mar 2011
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CW Buyer's Guide: Customer Relations (CRM)
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
This nine-page Buyer's Guide to Customer Relationsip Management (CRM) analyses the factors CIOs and senior IT professionals will need to consider as they plan their CRM strategies.
Posted: 31 Jan 2012 | Published: 31 Jan 2012
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What's your Customer Experience Advantage?
sponsored by SAP America, Inc.
WHITE PAPER:
SAP Insider Article covering new SAP CRM innovations which help companies empower their employees, substantially improve the customer experience, and thereby achieve a competitive advantage.
Posted: 23 Mar 2011 | Published: 23 Mar 2011
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