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Feb 10, 2012

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IT pay and bonus prospects in 2011 sponsored by ComputerWeekly.com WHITE PAPER: ROBERT WALTERS SURVEYED APPROXIMATELY 200 PROFESSIONALS WORKING IN THE IT SECTOR. THE RESULTS SHOW THAT A HIGH PROPORTION HAVE VERY MODEST SALARYAND BONUS EXPECTATIONS. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Best Practices \| IT Consulting Services \| IT Industry \| IT Services \| IT Workforce

SaaS-based Service Management: Tailor to the Business with Ease sponsored by Nimsoft, Inc. WHITE PAPER: Learn how SaaS-based service management can help you eliminate the cost and distraction of platform maintenance, minimize upgrade costs and disruptions, tailor to the business without complex coding, and more. Posted: 04 Jan 2012 \| Published: 04 Jan 2012 TOPICS: Business IT Alignment \| Cloud Computing \| IT Management \| IT Managers \| IT Service Management \| IT Services \| IT Spending \| Software as a Service

Velocity Video: Accelerate your Journey to Virtualization and the Cloud sponsored by CA Technologies. VIDEO: Cloud computing and virtualization are two buzz words that have caught the IT world by storm. This video highlights the benefits and challenges of each initiative as you contemplate making the shift to these environments. Learn more here. Posted: 13 Jun 2011 \| Premiered: 13 Jun 2011 TOPICS: Best Practices \| Cloud Computing \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Centers \| IT Services \| ROI

Accelerating Carrier Ethernet Revenue through Service Differentiation sponsored by InfoVista Corporation VIDEO: Watch this video to discover how to accelerate carrier Ethernet revenue through service differentiation. Posted: 05 Dec 2011 \| Premiered: 05 Dec 2011 TOPICS: Ethernet Networks \| Network Architectures \| Network Infrastructure \| Network Performance \| Networking \| SOA \| Telecommunications Carrier Systems \| Telecommunications Networks \| Telecommunications Services

Selling Solutions: How to Use the Pain Chain to Sell Technical Solutions sponsored by ConnectWise WHITE PAPER: This resource explores selling solutions for IT service providers. Learn about what a Pain Chain is, how it works, and how to use it as a successful sales strategy. When used correctly, the Pain Chain becomes a useful tool that can help strengthen your relationship with your clients. Posted: 03 Jan 2012 \| Published: 03 Jan 2012 TOPICS: Channel Management \| CRM \| IT Management \| IT Services \| Sales \| Sales Channels

Computer Weekly 15 November 2011: Read this week's issue of the UK's leading technology publication, with all the latest news, analysis and opinion for IT managers sponsored by ComputerWeekly.com EZINE: In this week's Computer Weekly, we hear from Visa Europe CIO Steve Chambers on the technology behind the credit card transactions that retailers rely on. We examine the challenges facing the government's G-Cloud project; and we ask how Microsoft will cope when customers no longer want to purchase software licences. Download the new issue now. Posted: 14 Nov 2011 \| Published: 14 Nov 2011 TOPICS: Cloud Computing \| eCommerce \| Enterprise Applications Software \| IT Services \| Operating Systems \| Security \| Server Virtualization \| Windows

Dell and VMware: Driving a New Era of IT Efficiency sponsored by Dell and VMware PRODUCT OVERVIEW: Dell and VMware deliver a powerful, integrated virtual infrastructure that delivers outstanding degrees of control and simplicity, freeing IT staff to focus on delivering services that differentiate the business. Read this solution brief to learn more! Posted: 02 Jun 2010 \| Published: 02 Jun 2010 TOPICS: Cloud Computing \| Data Center Consolidation \| Data Center Infrastructure Efficiency \| IT Services \| Operating System Virtualization \| Operating Systems \| Server Hardware \| Storage Virtualization \| VMware

Data Center Efficiency in the Virtual Era: Step 2 - Simplify sponsored by Dell, Inc. and Intel WHITE PAPER: This installment, the second in a three-part series, explores how simplification extends the value of data center standardization efforts and forms a stable, efficient base that can be used to support automation. Posted: 31 Aug 2010 \| Published: 31 Aug 2010 TOPICS: Data Center Consolidation \| Data Center Cooling \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Center Networking \| Data Center Power Management \| IT Services \| Server Virtualization

Ovum: CIO trends for 2011 sponsored by ComputerWeekly.com WHITE PAPER: The CIO needs to ensure that the IT function is in a position to help the organization benefit from opportunities that present themselves, creating a flexible IT environment that can exploit existing and emerging technologies to best advantage. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Management \| IT Management Services \| IT Managers \| IT Services

Optimizing Service Desk Value sponsored by FrontRange Solutions Inc. WHITE PAPER: In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs. Posted: 23 Dec 2011 \| Published: 23 Dec 2011 TOPICS: Change Management \| Help Desk Management \| Help Desk Management Services \| Help Desk Software \| Help Desks \| IT Service Centers \| IT Service Management \| IT Services \| Service Level Management

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