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Chief Knowledge Officers Reports
 
Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

SearchCRM

Sleeping Through the Alarm: What Breaches Should be Telling Us, and Why the Message is Missed
sponsored by SafeNet, Inc.
WHITE PAPER: This white paper reports the findings of an extensive SafeNet survey of security professionals around the world, offering insights into current market realities and their implications for security executives.
Posted: 12 Dec 2014 | Published: 11 Nov 2013

SafeNet, Inc.

Infographic: Bridging the Cloud Skills Gap
sponsored by EMC Corporation
WHITE PAPER: This resource takes a look at the benefits that can be gained from including well-seasoned, well-trained virtualization and cloud architecture experts as part of your IT team – and what to do if you don't currently have the team members you need.
Posted: 08 Jan 2015 | Published: 08 Jan 2015

EMC Corporation

CW+ XpertHR: Computer staff salary survey
sponsored by ComputerWeekly.com
WHITE PAPER: Although pay levels are unlikely ever again torise as fast as they did at the end of the 1990s when fears about the “millennium bug” stoked thefires of an already over-heated job market – or to fall as fast as they did when the bug failed to bite– employers are acutely aware of the need to keep a close eye on short- and long-term pay trends.
Posted: 24 Oct 2011 | Published: 13 Jul 2010

ComputerWeekly.com

IBM Cognos 8 Business Intelligence Online Demo
sponsored by IBM Cognos
SOFTWARE DEMO: Complete capabilities in a single product. See key features for IT and business users.
Posted: 11 Sep 2008 | Premiered: 11 Sep 2008

IBM Cognos

SharePoint E-Zine Volume 8: Must-have Free SharePoint Tools and Add-ons
sponsored by SearchWinIT
EZINE: In this issue you will learn about some handy tools and utilities that are helpful to fill in SharePoint functionality gaps.
Posted: 13 Mar 2009 | Published: 13 Mar 2009

SearchWinIT

Project and Portfolio Management eBook
sponsored by CA Technologies.
BOOK: To better understand how to take your organization to the next level of PPM maturity, view this eBook, Project and Portfolio Management Maturity Model to obtain a higher level of Project and Portfolio Management performance.
Posted: 21 Aug 2008 | Published: 21 Aug 2008

CA Technologies.

Impact of Cloud on IT Consumption Models: Top 10 Insights
sponsored by Cisco Systems, Inc.
WHITE PAPER: This whitepaper reviews the conclusions from a survey of IT leaders around the world.
Posted: 08 Nov 2013 | Published: 08 Nov 2013

Cisco Systems, Inc.

Keep Users Happy by Integrating IT Operations and IT Support
sponsored by BMC Software, Inc.
WHITE PAPER: This white paper discusses the need to bridge the gap between sides of an IT staff and how it can help a business.
Posted: 08 Oct 2013 | Published: 09 Oct 2012

BMC Software, Inc.

What’s New in CA Workload Automation
sponsored by CA Technologies
WEBCAST: IT needs to drive business revenue but frequently business demand is outpacing IT budgets and resources. Watch this webcast that discusses present day scheduling and data center challenges and trends in workload automation.
Posted: 21 Jun 2011 | Premiered: Jun 15, 2011

CA Technologies
 
 
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