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Chief Knowledge Officers

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The Help Desk and the Network Operations Center: What MSPs Need and Why
sponsored by N-able Technologies
WHITE PAPER: This helpful resource defines and discusses network operations centers and help desks, including their functions, what differentiates them from one another, how they contribute to a managed service provider's business, and whether or not MSPs should consider outsourcing them.
Posted: 30 Jul 2014 | Published: 30 Jul 2014

N-able Technologies

CW+ XpertHR: Computer staff salary survey
sponsored by ComputerWeekly.com
WHITE PAPER: Although pay levels are unlikely ever again torise as fast as they did at the end of the 1990s when fears about the “millennium bug” stoked thefires of an already over-heated job market – or to fall as fast as they did when the bug failed to bite– employers are acutely aware of the need to keep a close eye on short- and long-term pay trends.
Posted: 24 Oct 2011 | Published: 13 Jul 2010

ComputerWeekly.com

IDC Vendor Analysis - Worldwide Service Desk Management Software
sponsored by ServiceNow
WHITE PAPER: This whitepaper from IDC provides an evaluates the capability of service desk management solutions in facilitating the efficient and effective delivery of IT service and support across a wide range of systems, infrastructures, and device types including those residing on-premises as well as in the cloud.
Posted: 17 Sep 2014 | Published: 17 Sep 2014

ServiceNow

The Deloitte CIO Survey 2013
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: This ground breaking study from Deloitte, based on a survey of 700 CIOs world wide, gives you the latest trends in IT spending, technology and business priorities and CIO's career aspirations.
Posted: 08 Nov 2013 | Published: 08 Nov 2013

ComputerWeekly.com

When is ERP Consolidation the Right Move
sponsored by Sage Software
EGUIDE: This e-guide reviews the factors involved in an ERP consolidation plan and compares the benefits of single, two and multi-tier ERP systems.
Posted: 26 Jul 2013 | Published: 26 Jul 2013

Sage Software

The 7 Deadly Skills Your IT Team Should Possess
sponsored by Skillsoft
WHITE PAPER: This resource examines IT skill shortages, how to minimise them within your company, and 7 deadly skills that your IT team should possess.
Posted: 18 Apr 2012 | Published: 18 Apr 2012

Skillsoft

How Web Security Improves Productivity and Compliance
sponsored by Webroot
WHITE PAPER: This resource describes how the value of secure web gateways doesn't need to be limited to web protection. Inside, learn how your organization can strategically use this security technology to improve productivity, reduce costs, increase compliance, and more.
Posted: 30 May 2013 | Published: 31 Dec 2012

Webroot

Impact of Cloud on IT Consumption Models: Top 10 Insights
sponsored by Cisco Systems, Inc.
WHITE PAPER: This whitepaper reviews the conclusions from a survey of IT leaders around the world.
Posted: 08 Nov 2013 | Published: 08 Nov 2013

Cisco Systems, Inc.

Top 10 Skills in Demand in 2010
sponsored by Global Knowledge
WHITE PAPER: In the Global Knowledge/TechRepublic 2010 Salary Survey, conducted at that end of last year, one of the questions put to respondents was "What skill set will your company be looking to add in 2010?" Here's the complete list, with the No. 1 skill listed being in the highest demand.
Posted: 25 Jan 2010 | Published: 25 Jan 2010

Global Knowledge

Best Practices for Managing the Increasing Depth of Compliance Regulation
sponsored by IBM
EGUIDE: According to Gartner Research, 41% of corporations have employed a chief compliance officer to keep up with today’s increasingly complex compliance regulations.  Learn what actions your organization can take to ensure compliance with evolving regulations.
Posted: 18 May 2011 | Published: 18 May 2011

IBM
 
 
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