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IT Designed for Today's Demands: 3 Crucial Components Help Combat Current Challenges
sponsored by Hewlett-Packard Company
WHITE PAPER: Check out this exclusive whitepaper to learn about an IT service brokering solution that will help by offering three critical components, including a single, unified portal.
Posted: 29 Aug 2014 | Published: 29 Aug 2014

Hewlett-Packard Company

Boost Data Center Agility with Data Center Infrastructure Management
sponsored by nlyte Software
VIDEO: This webinar focuses on how to make your data center more agile with effective infrastructure management.
Posted: 12 Aug 2014 | Premiered: 26 Jun 2014

nlyte Software

Digital Business and How It's Reshaping IT
sponsored by Gartner
WHITE PAPER: Explore this in-depth report to learn how the lines between digital and physical worlds are being blurred in regards to business and management. Read on to discover what forces are driving this transformation and how CIOs and IT executives can rise and become leaders in the industry by taking advantage of this trend.
Posted: 30 Jun 2014 | Published: 30 Jun 2014

Gartner

ITIL® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

IDC Vendor Analysis - Worldwide Service Desk Management Software
sponsored by ServiceNow
WHITE PAPER: This whitepaper from IDC provides an evaluates the capability of service desk management solutions in facilitating the efficient and effective delivery of IT service and support across a wide range of systems, infrastructures, and device types including those residing on-premises as well as in the cloud.
Posted: 17 Sep 2014 | Published: 17 Sep 2014

ServiceNow

Building Recurring Revenue as a Service Provider in 2014
sponsored by N-able Technologies
WHITE PAPER: This white paper is an excellent resource for both IT service providers and MSPs, discussing the process and advantages of moving to a model with consistent monthly fees, as well as providing an overview of the current MSP market.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

N-able Technologies

University of San Francisco Uses ITSM Platform for Custom Applications
sponsored by ServiceNow
VIDEO: The University of San Francisco (USF) was suffering from an inflexible legacy system for IT service management (ITSM). In this video, find out how USF leveraged an ITSM platform to automate IT operations, and in particular, develop custom marketing and communications applications.
Posted: 03 Sep 2014 | Premiered: 31 Jul 2014

ServiceNow

IT Overwhelmed by Workforce Mobility? The Benefits of IT Desk Services
sponsored by Hewlett-Packard Limited
VIDEO: Whether it's resetting a password or using remote access to solve user problems—HP service desk pros have the answers, the tools and the experience for just about any situation.
Posted: 04 Sep 2014 | Premiered: 04 Sep 2014

Hewlett-Packard Limited

HEAT Service Management Trial
sponsored by FrontRange Solutions Inc.
SOFTWARE DEMO: Click on the link to gain access to a software demo from FrontRange.
Posted: 17 Jul 2014 | Premiered: 17 Jul 2014

FrontRange Solutions Inc.

Meeting the Exploding Demand for New IT Services
sponsored by BMC Software, Inc.
WHITE PAPER: This whitepaper details how IT must shift in the face of new technology trends in order to keep their end-users productive and happy.
Posted: 16 Jun 2014 | Published: 16 Jun 2014

BMC Software, Inc.
 
 
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