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Feb 10, 2012

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A Simple Guide to the Efficient Enterprise sponsored by Dell and VMware WHITE PAPER: Recent technology advances in five key areas put efficiency gains on the fast track. Here's how Dell can help CIOs capitalize on virtualization, mobility management, storage optimization, cloud services, and automated IT management. Posted: 14 May 2010 \| Published: 14 May 2010 TOPICS: Cloud Computing \| Data Center Management \| IT Management \| IT Services \| Mobile Workers \| Server Virtualization \| Storage Management

Pragmatic ITIL: Bridging the Gulf between Theory and Practice sponsored by Nimsoft, Inc. WHITE PAPER: While the consensus around the benefits of ITIL is virtually universal, ITIL initiatives run the gamut – both in terms of costs and benefits. Learn how your service management platform can play a huge role in the degree to which you realize the potential benefits of ITIL in your organization. Posted: 04 Jan 2012 \| Published: 04 Jan 2012 TOPICS: Business IT Alignment \| Business Process Management \| Business Processes \| IT Service Centers \| IT Service Management \| IT Services \| ITIL \| Service Level Management

Gartner: Decide now if you will become a money-making CIO sponsored by ComputerWeekly.com ANALYST BRIEF: This report from Gartner describes six distinctly different styles of "money-making CIO" that are likely to evolve between 2011 and 2020. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: IT Best Practices \| IT Departments \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Services \| IT Workforce

Evaluation of managed print service suppilers sponsored by ComputerWeekly.com WHITE PAPER: In Quocirca’s evaluation of major providers of Managed Print Services (MPS) in Europe, Quocirca found that Xerox and HP lead the pack, due to their global scale and broad service capabilities. The analysis also showed that Ricoh and Lexmark have gained considerable ground, demonstrating effective maturity and service delivery excellence. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: Communications Networks \| Communications Software \| IT Services \| Networking \| Networking Hardware \| Outsourcing

Velocity Video: Accelerate your Journey to Virtualization and the Cloud sponsored by CA Technologies. VIDEO: Cloud computing and virtualization are two buzz words that have caught the IT world by storm. This video highlights the benefits and challenges of each initiative as you contemplate making the shift to these environments. Learn more here. Posted: 13 Jun 2011 \| Premiered: 13 Jun 2011 TOPICS: Best Practices \| Cloud Computing \| Data Center Design \| Data Center Infrastructure Efficiency \| Data Centers \| IT Services \| ROI

Optimizing Service Desk Value sponsored by FrontRange Solutions Inc. WHITE PAPER: In this white paper, learn how service management that includes incident, problem, and change management allows you to provide more proactive service that increases efficiencies and lower costs. Posted: 23 Dec 2011 \| Published: 23 Dec 2011 TOPICS: Change Management \| Help Desk Management \| Help Desk Management Services \| Help Desk Software \| Help Desks \| IT Service Centers \| IT Service Management \| IT Services \| Service Level Management

IT Services Company Reduces Costs, Expands Opportunities with New Cloud Platform sponsored by Microsoft Corporation India Pvt Ltd WHITE PAPER: Many of today’s organisations are trying to meet customer demands for highly scalable, high-performance services solutions while reducing overall IT costs. This white paper discusses how one IT company achieved this by building solutions for the Windows Azure platform to leverage its versatile storage and easy integration with on-premise solutions. Posted: 11 Jan 2012 \| Published: 11 Jan 2012 TOPICS: Cloud Computing \| Integrated Development Environments \| IT Infrastructure \| IT Service Management \| IT Services \| SQL Server \| Windows Azure

City University London Policy Challenge Report: Removing barriers to government using SME IT suppliers sponsored by ComputerWeekly.com WHITE PAPER: The present need to radically cut public expenditure provides a once in a generation opportunity to transform the efficiency of the public sector. In order to achieve this, the public sector needs to radically change its current business processes to achieve greater efficiency. Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Services \| Supply Chain Management \| Supply Chains

Simplifying the SMB IT Experience - Dell Expands Data Center Options sponsored by Dell, Inc. and Intel ANALYST REPORT: Dell has a full line of the latest sever and storage hardware and software to enable you to consolidate and virtualize your environment, control your costs, and satisfy all of your IT needs. To learn more about the newest line of single- and dual-socket servers and storage in the Dell lineup, please read on. Posted: 12 May 2010 \| Published: 12 May 2010 TOPICS: Data Center Construction \| Data Center Management \| Data Center Power Management \| IT Services \| Server Hardware \| Server Virtualization \| SMBs \| Storage Hardware \| TCO \| Virtual Desktop Infrastructure

CW+: 500 Club case study: The Royal Mail approach to supplier relationship management sponsored by ComputerWeekly.com WHITE PAPER: Your IT department and your suppliers are at loggerheads. There is a culture of one-upmanship and awkwardness on both sides. It’s not quite war, but its getting there. What do you do? Posted: 21 Oct 2011 \| Published: 21 Oct 2011 TOPICS: IT Outsourcing Services \| IT Services \| Outsourcing

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