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May 22, 2013

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The MSP Report Advantage sponsored by N-able Technologies WHITE PAPER: Discover why professional, standardized reports have emerged as a key success factor for many MSPs and IT services providers, helping prove relevance and demonstrate the value of service delivered to their clients. View now to learn how such reporting can help you gain the title of "Trusted Advisor." Posted: 06 Dec 2012 \| Published: 06 Dec 2012 TOPICS: Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| IT Outsourcing Services \| IT Services \| Management Service Providers \| Network Management Services \| Network Monitoring \| Network Service Providers \| Outsourcing \| Reporting Software

ITSM classroom: How to run IT as a business sponsored by SearchCIO.com VIRTUAL SEMINAR: In this classroom, ITSM experts delve into topics that are top of mind for CIOs including how to run IT services as a business, apply lean principles to ITSM and shape the ITSM strategy around a product-centric view. Posted: 08 Mar 2013 \| Premiered: 11 Mar 2013 TOPICS: CIOs \| Data Management \| IT Best Practices \| IT Departments \| IT Governance \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Service Management \| IT Services \| ITIL

Empowering People on the Move - The Delivery of tomorrow's Business Services sponsored by Cherwell WHITE PAPER: This white paper takes an in-depth look at ways mobile services can actually improve how technology services are delivered into the business. Read now to learn how your IT department can adapt to the mobile business climate by delivering user-driven business services that promise to improve efficiency, innovation and profit. Posted: 24 Jan 2013 \| Published: 24 Jan 2013 TOPICS: IT Best Practices \| IT Departments \| IT Industry \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Systems \| Mobile Device Management \| Mobile Workers

Reynolds Porter Chamberlain Moves to Cloud Services with HP CloudSystem sponsored by Hewlett-Packard Limited CASE STUDY: Read this case study to learn how RPC LLC, a UK-based law firm, found cloud technology refuge in HP's Cloud System. With business benefits like faster routine operations and maintenance, reduced costs, and secure mission-critical data, they were able to, accelerate time-to-market, increase storage capacity, enhance disaster recovery, and more. Posted: 17 Aug 2012 \| Published: 17 Aug 2012 TOPICS: Cloud Computing \| Disaster Recovery \| IT Services \| Private Cloud \| Private cloud computing

Data Center Services from HP Enterprise Services sponsored by Hewlett-Packard Limited VIDEO: HP offers solutions that scale services to meet your business needs. Access this video to find out how HP can help you and your data center increase flexibility and lower operating costs today. Posted: 28 Aug 2012 \| Premiered: 28 Aug 2012 TOPICS: Data Center Design \| Data Center Infrastructure Efficiency \| Data Center Management \| Data Centers \| IT Asset Management \| IT Infrastructure \| IT Management \| IT Management Services \| IT Service Centers \| IT Service Management \| IT Services

SFR Business Team Launches Cloud Services in Record time with Complete HP Platform sponsored by Hewlett-Packard Limited CASE STUDY: French telecom operator SFR wanted to accelerate business growth through new service offerings in order to stay ahead of their competition. To achieve their goal they enlisted the help of HP's Cloud Systems. Read this case study to find out why SFR chose HP and uncover the benefits they have realized since moving to the cloud. Posted: 17 Aug 2012 \| Published: 17 Aug 2012 TOPICS: Cloud Computing \| IT Services \| Systems Integration \| Systems Integration Services \| TCO

Virtual platforms: Past, present and future sponsored by Red Hat and HP EGUIDE: The continuing evolution of virtualization and the emerging cloud offerings is a huge opportunity for IT organizations to make a more efficient and agile data center. Access this resource to find out more about how the cloud has opened up a new phase of virtualization and how it can positively impact your organization. Posted: 17 Aug 2012 \| Published: 17 Aug 2012 TOPICS: Cloud Computing \| Cloud Management \| Cloud Storage \| Cloud Storage Services \| Cloud Storage Strategy \| Data Center Management \| Data Centers \| IT Management \| IT Management Services \| IT Services \| Server Consolidation \| Server Virtualization \| Server Virtualization Software

7 Essential Benefits of Hybrid Cloud Backup sponsored by Datto, Inc. WHITE PAPER: Check out this white paper to discover what a hybrid cloud is, how it applies to data backup, and the seven unique benefits of a hybrid cloud platform for SMB data backup. Posted: 28 Jan 2013 \| Published: 28 Jan 2013 TOPICS: Backup Software \| Disaster Recovery \| Hybrid clouds \| IT Services \| Private Cloud \| Public Cloud \| SMBs \| VARs

The future of Government operations: Digital citizen survey sponsored by ComputerWeekly.com IT BRIEFING: This report from Accenture looks at the challenges facing the public sector in offering digital services. Posted: 07 May 2012 \| Published: 02 May 2012 TOPICS: Government Agencies (non-U.S.) \| Governments \| Identity Management \| Kiosks \| Portals \| Public Sector \| Web Services

Driving Business Value with VLOCK Infrastructure Platforms sponsored by VCE WHITE PAPER: Read this white paper to learn about the significant advantages of private cloud computing and find strategies for overcoming the challenges and risks of an implementation. Posted: 14 Feb 2012 \| Published: 31 Dec 2011 TOPICS: Cloud Archive \| Cloud Computing \| Cloud Management \| Cloud Security \| Cloud Storage \| IT Infrastructure \| IT Service Management \| IT Services \| Private Cloud \| Private cloud computing

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