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B2EReports
 
Chasing and Attaining the Goal of Zero Downtime
sponsored by SUSE
RESEARCH CONTENT: In this expert resource, explore the findings of a recent research report on how successful organizations are  identifying causes of downtime and attempting to achieve "zero downtime."
Posted: 31 Aug 2014 | Published: 30 Aug 2014

SUSE

How to Align Your Data Center's Physical Infrastructure with ITIL and ITSM
sponsored by nlyte Software
WHITE PAPER: The purpose of this whitepaper is to demonstrate how the alignment of DCIM and ITIL enhances data center operations, and ultimately the IT services provided to businesses.
Posted: 12 Aug 2014 | Published: 15 Jul 2014

nlyte Software

Data Center as a Strategic Asset: 3 Execs Weigh In
sponsored by Equinix
WHITE PAPER: In this e-book, see what three leading C-level executives -- Dan Levin of Box, Norm Fjeldheim of Qualcomm, and Arne Josefsberg of ServiceNow --have to say about the evolving role of the data center and how to align business and IT demands to overcome top technology challenges.
Posted: 27 Aug 2014 | Published: 27 Aug 2014

Equinix

How Can You Meet Business Demands Quickly, with Agility and Flexibility?
sponsored by Red Hat
WHITE PAPER: This whitepaper explains how Red Hat Enterprise Linux can help you leverage the same advanced environment and open source solutions applied by today's most innovative IT organizations, such as Amazon and Facebook, and transition to an infrastructure that is open and flexible.
Posted: 09 Oct 2014 | Published: 09 Oct 2014

Red Hat

SAIT Polytechnic Grades HEAT as First-in-Class for Support Workflow and Automation
sponsored by FrontRange Solutions Inc.
WHITE PAPER: This white paper introduces a solution that streamlines and automates student and staff support across different teams and service desks.
Posted: 18 Jul 2014 | Published: 18 Jul 2014

FrontRange Solutions Inc.

Managing the Transition to IT as a Service Broker
sponsored by Rackspace
WHITE PAPER: This comprehensive white paper explores the benefits of the IT as a service broker model, and explains how to successfully manage the transition into this new role.
Posted: 14 Oct 2014 | Published: 14 Oct 2014

Rackspace

ITIL® 2015 and Beyond: Six Trends Driving the Increased Importance of the Service Desk
sponsored by Global Knowledge
WHITE PAPER: This white paper provides a snapshot of challenges for IT service and support and explains why the Service Desk is now more critical than ever.
Posted: 26 Aug 2014 | Published: 26 Aug 2014

Global Knowledge

Are You Looking for a Way to End the Finger Pointing and Improve your Customers’ Experience?
sponsored by CA Technologies.
WHITE PAPER: This white paper explains the benefits of a monitoring solution that equips enterprise IT organizations and service providers with capabilities to dramatically improve service quality and reduce the costs and time of IT service delivery.
Posted: 04 Jun 2014 | Published: 30 Apr 2014

CA Technologies.

Leveraging Mobility to Drive Productivity and Provide a Superior IT Service Experience
sponsored by CA Technologies.
WHITE PAPER: This exclusive whitepaper details six ways to introduce mobility into IT service management.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

CA Technologies.

Harnessing the Power of Unified IT Monitoring
sponsored by CA Technologies.
VIDEO: This informative video details how technology can help you advance IT and your organization to help keep customers coming back.
Posted: 25 Jun 2014 | Premiered: 25 Apr 2014

CA Technologies.
 
 
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