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Video Collaboration in the Field: Resolve Issues Faster
sponsored by LogMeIn, Inc.
WHITE PAPER: As customer expectations rise and competition becomes more intense, service organizations need a way to resolve issues faster. Explore how collaborative video tools can improve issue resolution and deliver better customer experiences.
Posted: 24 May 2016 | Published: 31 Jul 2015

LogMeIn, Inc.

Henry Mayo Newhall Hospital Implements a Converged IT Infrastructure
sponsored by IBM
VIDEO: This brief video examines how Henry Mayo Newhall Hospital improved their infrastructure with an integrated, converged platform. Find out how they decreased latency for apps, increased their flexibility as an IT organization, and implemented hardware encryption.
Posted: 01 Sep 2016 | Premiered: 01 Sep 2016

IBM

Transforming Your Data-Driven IT Organization
sponsored by Windsor Group
VIDEO: Tune into this video to learn how to transform your data-driven organization and service delivery by leveraging the market insight and expertise of one ITSM provider. Learn how to determine the best ITSM sourcing strategy for you, and transform your IT operations with an alternative delivery and market pricing model evaluation.
Posted: 16 May 2016 | Premiered: 16 May 2016

Windsor Group

Building Engaging Content Experiences: A CIO Webinar
sponsored by Box
WEBCAST: Discover in this webinar how to build engaging content experiences in your custom apps, as Mike Schwartz, Platform Product Marketing at Box, will help you reimagine your enterprise content sharing. Tune in now to learn about content PaaS, and boost user experience engagement while overcoming compliance obstacles.
Posted: 25 Apr 2016 | Premiered: Apr 25, 2016

Box

Why You Shouldn’t Be Afraid of Replacing Your Legacy ITSM Suite
sponsored by ServiceNow
WHITE PAPER: Migrating to a modern ITSM platform has myriad benefits. So why aren't more companies doing it? This white paper explores the fear of legacy suite change and how to overcome it.
Posted: 19 Sep 2016 | Published: 01 Aug 2016

ServiceNow

2016 IT Skills and Salary Report
sponsored by Global Knowledge
ANALYST REPORT: The annual Global Knowledge IT Skills and Salary Report is here. Our comprehensive report draws data from over 10,000 North American respondents where we provide insight into salary trends, must-have skills and sought-after certifications. Don't miss an opportunity to start future-proofing your career today.
Posted: 03 Jun 2016 | Published: 03 Jun 2016

Global Knowledge

The New ITSM - Empowered by Integrated Operations
sponsored by ServiceNow
WHITE PAPER: This feature white paper discusses the trends and requirements surrounding integrated operations with ITSM based on recent EMA data, as well as ongoing industry dialogs. Download now and learn what ways ITSM can benefit your company.
Posted: 20 Jul 2016 | Published: 01 Jan 2015

ServiceNow

The 7 Components of a Profitable Network Service
sponsored by eTECH Channel
RESOURCE: Discover in this white paper how to deliver a profitable network service by integrating the 7 components critical to truly successful network management.
Posted: 15 Jul 2016 | Published: 15 Jul 2016

eTECH Channel

IT Service Automation: The Key to Improved Productivity
sponsored by ServiceNow
WHITE PAPER: In this white paper, IDC crystallizes the economic benefits of IT service automation. Read on to learn about the average annual benefits of IT service automation over five years for one data center provider.
Posted: 12 Jul 2016 | Published: 11 Jul 2016

ServiceNow

Greencore Cloud Case Study: Taking a Bite out of Operational Cost & Business Risk
sponsored by Adapt Services
CASE STUDY: In this case study, discover how Greencore decided to outsource its IT infrastructure to Adapt, gained a customized, consistent application ecosystem, and experienced a number of other benefits, including: a 25% reduction in data center costs, increased performance, security, and availability, acquisition-friendly infrastructure, and more.
Posted: 04 Apr 2016 | Published: 04 Apr 2016

Adapt Services
 
 
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