In order for businesses to foster the best communications it is essential to implement a unified communications (UC) service. This brief white paper explains the importance of UC and how Microsoft Lync can solve all of your UC needs.
This whitepaper features a top 10 list of next practices, methods that IT should adopt in the future in order to stay relevant, and provides a full analysis of what these could mean to your organization.
It's not uncommon for business to have scenario like this: all your performance metrics are giving you the green light, but your customers are still complaining about poor quality service. Unfortunately, simply measuring the performance of your IT systems and components isn't enough to ensure top-notch user experience.
In this on-demand video case study, learn how the right technology partner enabled grocery store retailer TOPS Markets to seamlessly migrate its IT infrastructure during the busy retail season. Tune in to learn more now.
IT service management (ITSM) software is a necessary component of successful IT management, but choosing an ITSM vendor and dealing with customization can be a huge pain. Should the business support IT in customizing this software to fit its needs, despite the complexity and cost?
This white paper provides an in-depth look into the migration to a software-defined data center. Discover how driving business growth has necessitated advancements in the technology infrastructure to allow IT to be delivered as-a-service.
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