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WHITE PAPER: Access this resource today to discover how Oracle Advanced Monitoring and Resolution enables you to deliver quality IT services and high system performance that your business demands with the least risk of downtime. Discover how you can reduce risks and make IT operations costs predictable.

Posted: 17 May 2013 | Published: 31 Dec 2011

WHITE PAPER: The Microsoft workstyle is changing. The old desktop computer is being replaced by the digital generation and fast-paced, tech-savvy devices. Access this resource to learn about the new Microsoft workstyle, which promotes anywhere connection, intelligent infrastructure, cloud management and multiple Windows-based devices.

Posted: 03 Oct 2012 | Published: 01 Feb 2012

WHITE PAPER: This six-page Buyer’s Guide to Green IT helps CIOs and senior IT professionals to identif y the issues around going green and explains the pros and cons of using third-party facilities to run IT services.

Posted: 29 Nov 2012 | Published: 26 Jan 2011

WHITE PAPER: This EMA analyst report explores the latest service management tools and technologies and examines the influence of the cloud, convergence and consumerization on the ITSM market.

Posted: 02 May 2013 | Published: 02 May 2013

WHITE PAPER: Access this crucial paper to get an in-depth look at a tool that brings contemporary capabilities to mainframe application development, enabling faster change and delivery of new business functions without mainframe resources.

Posted: 16 Apr 2013 | Published: 02 May 2013

WHITE PAPER: Access this white paper that explores today's changing business dynamics and their impact on enterprise IT. Learn more about cloud-based strategies for meeting these latest business requirements and review a case study for deploying IT Management-as-a-Service.

Posted: 06 Mar 2013 | Published: 06 Mar 2013

WHITE PAPER: There are many articles devoted to what is hot in the IT industry, so we won't rehash them here. Instead, we will focus on skills that are going away. If these skills are all you have, soon you may be in an unemployment line. If these skills are the most recent ones you have, NOW is the time to update your skill set and prepare for the future.

Posted: 08 May 2013 | Published: 08 May 2013

WHITE PAPER: This white paper offers key insight into how you can create a service catalogue, and even provides an easy-to-use service catalogue template. Read now to learn why a properly implemented service catalogue will not only benefit your business, but your customers as well.

Posted: 25 Jan 2013 | Published: 23 Jan 2013

WHITE PAPER: Desktop virtualization is quickly becoming a top IT priority as businesses of all sizes adapt to the proliferation of endpoint devices, mobilization of the workforce, and simplified endpoint management. Access this white paper to learn more about the benefits of desktop virtualization.

Posted: 14 Aug 2012 | Published: 29 Feb 2012

WHITE PAPER: Creating the right cloud application performance testing environment is critical. Failing to do so impacts revenue, customer retention, and brand visibility. Read this paper to learn three key areas of consideration when testing in production and how implementing the right methodology will achieve high confidence testing in production.

Posted: 17 Sep 2012 | Published: 17 Sep 2012