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i-Commerce Reports
 
If They Can't Find It, They Can't Buy It: 12 Must-Have Query Types for E-Commerce Search
sponsored by Lucidworks
WHITE PAPER: A recent survey observing users' search functionality shopping experience found that if customers can't find the results they're searching for, it will result in a lost sale and a bad impression. Inside, uncover 12 must-have query types for e-commerce search to improve customer experiences.
Posted: 27 Jul 2018 | Published: 27 Jul 2018

Lucidworks

Oracle Value Realization: Service Cloud Benchmark Paper
sponsored by Oracle Corporation
RESEARCH CONTENT: Modern, superior customer service organizations are built around the empowered customer. They are designed to help companies focus on supporting customers with ease and focusing the service strategy on the areas of greatest impact. In this report, discover critical success factors for a successful Oracle Service Cloud transformation.
Posted: 23 Apr 2019 | Published: 31 Jan 2019

Oracle Corporation

Fighting ATO Attacks
sponsored by Riskified
WHITE PAPER: Online fraud is becoming more and more sophisticated, as cybercriminals try and keep a step ahead of fraud solutions and tools. In this white paper, learn how your organization can determine when and how to block bad users, notify customers of suspicious login attempts, and request additional verification.
Posted: 15 Mar 2019 | Published: 15 Mar 2019

Riskified

A Computer Weekly buyer's guide to retail technology
sponsored by ComputerWeekly.com
EGUIDE: The retail industry is evolving alongside the emergence of new technologies. In this 15-page buyer's guide, Computer Weekly looks at how retailers are using AI, the importance of good digital customer experience and how mobiles have transformed the purchasing process.
Posted: 17 Oct 2018 | Published: 17 Oct 2018

ComputerWeekly.com

Three simple steps to building a digital framework
sponsored by ComputerWeekly.com
PRESENTATION: Mark Thompson, Digital and IT Director for TUI Travel Specialist & Activity, discusses IT transformation in this PowerPoint presentation.
Posted: 10 Dec 2013 | Published: 10 Dec 2013

ComputerWeekly.com

Global VAT guide for digital content
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE: DLA Piper's Global VAT Guide offers valuable guidance to companies offering digital content, intangible services and rights across borders.
Posted: 19 Nov 2015 | Published: 19 Nov 2015

ComputerWeekly.com

Computer Weekly – 27 May 2014: Targeting the digital customer
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we go behind the scenes of John Lewis's £40m e-commerce transformation plan to find out how to target the digital customer. Starbucks' European CIO talks about the coffee chain's IT strategy. And we evaluate three big suppliers' plans for virtualised networking. Read the issue now.
Posted: 27 May 2014 | Published: 27 May 2014

ComputerWeekly.com

Revamp Retail Transactions with Omni-Channel Technology
sponsored by Toshiba
WHITE PAPER: Read this exclusive white paper now to find out the differences between omni-channel and multi-channel technologies, as well as which more is more highly recommended.
Posted: 05 May 2014 | Published: 31 Jan 2014

Toshiba

Computer Weekly – 24 June 2014: Betting on World Cup success
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we talk to gambling site Betfair about the IT challenges of preparing for the football World Cup. We examine the strategy of cloud software pioneer Salesforce.com as it grows its role in the IT department. And we explain erasure coding – an emerging method for protecting storage hardware. Read the issue now.
Posted: 23 Jun 2014 | Published: 23 Jun 2014

ComputerWeekly.com

Whitepaper: Meet the Real Lean Portal
sponsored by Backbase
WHITE PAPER: This in-depth resource explores how a lean portal can help your organization trim the operational fat and deliver the kinds of experiences that customers crave. Read on to learn key differences between lean portals and suites, and uncover the benefits of "going lean."
Posted: 25 Sep 2013 | Published: 30 Jun 2013

Backbase
 

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