European cross-border e-commerce
sponsored by ComputerWeekly.com
IT BRIEFING:
European consumers' growing use digital channels as part of their shopping experience is driving retailers’ focus on delivering efficient online, cross-border operations in Europe, this research report from Accenture reveals.
Posted: 17 Jan 2012 | Published: 17 Jan 2012
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CW+: Quocirca report: Web retailing - keeping the orders flowing
sponsored by ComputerWeekly.com
WHITE PAPER:
Whether it is selling books, groceries, gadgets or tickets, the volume of orders being taken online continues to grow. Ensuring that customers receive a prompt and personal experience, whilst remaining assured about security, is essential to the ongoing success of online retail.
Posted: 21 Oct 2011 | Published: 12 Aug 2010
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How to Win Customers and Build Trust Online: What smart companies are doing to build trust and use it to create competitive advantage online
sponsored by VeriSign EMEA
WHITE PAPER:
If you can make your site more trustworthy, you can turn customer concerns to your advantage. Learn how trust can be a competitive advantage, and how to go about establishing trust among customers in this white paper.
Posted: 18 Feb 2011 | Published: 18 Feb 2011
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Realizing the True Value of Online Self-Service and E-Billing
sponsored by Oracle Corporation
PRODUCT LITERATURE:
Customer service demands are overrunning companies today. In both business-to-consumer and business-to-business settings, product and service offerings are proliferating and customer interactions are multiplying. This white paper di...
Posted: 16 Jan 2007 | Published: 01 Aug 2005
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CW ANZ September 2016
sponsored by TechTarget ANZ
EZINE:
Few organisations invest heavily in IT to make sure their clients use less of their product, but that's the battle Australia's National Blood Authority (NBA) is fighting – and winning.
Posted: 29 Aug 2016 | Published: 29 Aug 2016
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Computer Weekly – 14 June 2016: The password's the problem – lessons from the LinkedIn breach
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, after millions of LinkedIn users had their data compromised, we look at the lesson to be learned from this latest data breach incident. Our buyer's guide looks at NoSQL technologies and compares Microsoft's and Oracle's offerings. And we examine the benefits of cloud-based data analytics. Read the issue now.
Posted: 10 Jun 2016 | Published: 14 Jun 2016
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The BPO profession in 2015
sponsored by ComputerWeekly.com
ANALYST REPORT:
Business process outsourcing (BPO) services are becoming a crucial element of a hybrid operating environment that frequently involves in-house shared services, offshore in-house centres, and other service provider delivery teams in adjacent areas, this analyst report from HfS Research reveals.
Posted: 13 Aug 2015 | Published: 13 Aug 2015
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A VAR's Guide to Efficient Quoting
sponsored by ConnectWise
EBOOK:
In this e-book, find out how to update legacy quoting tools like spreadsheets with a cloud-based configure-price-quote (CPQ) platform. Plus, discover 8 pitfalls of manual quoting and learn how to speed up your fulfillment process and boost sales rep productivity.
Posted: 13 Mar 2018 | Published: 13 Mar 2018
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Chaucer Produces Business-Critical Risk Analytics with Automated Workflows
sponsored by K2
CASE STUDY:
Chaucer, a leading provider of global insurance services, was looking to make the processes they use to perform risk analyses for its customers more iterative and automated. Find out how they enhanced insight into and control over their risk analysis request processes by updating their workflow management tools.
Posted: 13 Mar 2018 | Published: 13 Mar 2018
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Improve Business Agility by Adopting these 10 Attributes
sponsored by Kofax from Lexmark
EGUIDE:
In this expert e-guide, learn 10 attributes that set agile organizations apart. Also explore the essential aspects of stand-up meetings and the substantial results they can provide.
Posted: 11 Feb 2016 | Published: 08 Feb 2016
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