How Expert Planet and eBay Establish a Stronger Communications Platform
sponsored by West IP Communications
CASE STUDY:
Find out how, Expert Planet, a leading teleservices provider, was able to deliver technology that allows them to deploy a completely flexible, personalized customer experience with the most qualified agents regardless of their location.
Posted: 27 Feb 2018 | Published: 27 Feb 2018
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Monetising the Mobile Content Plan
sponsored by ComputerWeekly.com
ESSENTIAL GUIDE:
This exclusive report for Computer Weekly readers by Juniper Research, offers a comprehensive briefing on the routes Mobile Network Operators (MNOs) taking to develop new business models.
Posted: 22 Mar 2013 | Published: 22 Mar 2013
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CW+: Quocirca report: Telecoms re-invention - optimising the online customer experience
sponsored by ComputerWeekly.com
WHITE PAPER:
As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers.
Posted: 21 Oct 2011 | Published: 24 Aug 2010
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Telecom Providers lead to IoT Market Success: Here's how
sponsored by Vitria Technology, Inc.
EGUIDE:
By using telecom providers' communications and connections experience, IoT-connectivity becomes possible. This expert e-guide outlines 6 requirements for Internet of Things market success and how telecom providers can help.
Posted: 22 Feb 2018 | Published: 22 Feb 2018
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Getting Sales Dialed In: Improving Process Efficiencies and Increasing Sales Using RingCentral
sponsored by RingCentral
PRESENTATION TRANSCRIPT:
This presentation transcript explores how cloud-based telephony can help increase call efficiency, improve manageability, and ensure that a sales opportunity is never missed.
Posted: 29 Oct 2012 | Published: 29 Oct 2012
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Presentation Transcript: Consolidating service platforms to reduce operations costs
sponsored by Juniper Networks, Inc.
PRESENTATION TRANSCRIPT:
This presentation transcript, taken directly from the webcast of the same name, talks about consolidating service platforms to reduce costs. It starts off by asking the obvious question: What is a service platform and why do I care?
Posted: 07 May 2009 | Published: 07 May 2009
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Migration to DOCSIS 3.0
sponsored by Motorola, Inc.
WHITE PAPER:
Factors driving cable operators toward deployment of DOCSIS 3.0, new features, channel bonding and multicast services, and migration scenarios to DOCSIS 3.0, are addressed.
Posted: 05 Jan 2009 | Published: 23 Dec 2008
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Smart Metering - Enabling Greater Energy Efficiency
sponsored by Alcatel-Lucent
WHITE PAPER:
Smart metering is increasingly being seen as a tool through which regulators and network operators will be able to shape electricity demand patterns in the future.
Posted: 06 May 2008 | Published: 01 Jan 2007
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MPEG-4 Over IP Networks
sponsored by Motorola, Inc.
WHITE PAPER:
This paper describes the technology behind the efficiency gains that are realized using MPEG-4 as a video compression technology for real time content distribution networks.
Posted: 05 Jan 2009 | Published: 23 Dec 2008
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The Value of Billing Transformation in an Economic Downturn
sponsored by Amdocs Management LTD
WHITE PAPER:
To cope and thrive through the economic downturn, service providers look to reducing the cost to serve and generating new revenues even more. Service Providers' billing infrastructure is a key imperative for both strategies. To address cost reduction, service providers must look at the two main drivers in this paper.
Posted: 20 Jul 2009 | Published: 01 Jul 2009
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