Telecommunication Carrier Systems

CASE STUDY: Find out how, Expert Planet, a leading teleservices provider, was able to deliver technology that allows them to deploy a completely flexible, personalized customer experience with the most qualified agents regardless of their location.

Posted: 27 Feb 2018 | Published: 27 Feb 2018

WHITE PAPER: As networks, devices and media converge, telecoms companies have increasingly complex catalogues of products and services on offer to customers who are, in turn, becoming more aware that they can easily switch to other providers.

Posted: 21 Oct 2011 | Published: 24 Aug 2010

EGUIDE: By using telecom providers' communications and connections experience, IoT-connectivity becomes possible. This expert e-guide outlines 6 requirements for Internet of Things market success and how telecom providers can help.

Posted: 22 Feb 2018 | Published: 22 Feb 2018

PRESENTATION TRANSCRIPT: This transcript is a printable version of the webcast presented by enterprise expert Tom Nolle which is designed to help service providers examine the methodology associated with creating optimally profitable services.

Posted: 04 Nov 2008 | Published: 04 Nov 2008

WHITE PAPER: To cope and thrive through the economic downturn, service providers look to reducing the cost to serve and generating new revenues even more. Service Providers' billing infrastructure is a key imperative for both strategies. To address cost reduction, service providers must look at the two main drivers in this paper.

Posted: 20 Jul 2009 | Published: 01 Jul 2009

WHITE PAPER: Mobile internet access and the explosive demand for high bandwidth services on mobile devices have created a pivotal point for service providers. Those providers that can meet the new demands while increasing efficiency will be able to increase their market share, while those that are not will lose ground. Read on to learn how to keep up.

Posted: 21 Sep 2009 | Published: 21 Sep 2009

WHITE PAPER: Mobile communication technologies are evolving quickly and new customer demands arise almost every day. At the same time, the economic downturn has impacted budgets, so that cost efficiency now tops the corporate agenda. Service providers must now must not only test and develop new services to meet customer demand, but do it within tight budgets.

Posted: 16 Sep 2009 | Published: 01 Sep 2009

WHITE PAPER: Factors driving cable operators toward deployment of DOCSIS 3.0, new features, channel bonding and multicast services, and migration scenarios to DOCSIS 3.0, are addressed.

Posted: 05 Jan 2009 | Published: 23 Dec 2008

PRESENTATION TRANSCRIPT: This presentation transcript, taken directly from the webcast of the same name, talks about consolidating service platforms to reduce costs. It starts off by asking the obvious question: What is a service platform and why do I care?

Posted: 07 May 2009 | Published: 07 May 2009

WHITE PAPER: Explore how you can enable an effective Unified Communications and Collaboration (UCC) strategy for your mobile enterprise. Discover considerations to make, use cases, and more.

Posted: 01 May 2012 | Published: 01 May 2012