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Best Practices for Service Management: 5 Ways to Increase Client Satisfaction and Profits sponsored by ConnectWise EBOOK: Download this e-book for 5 methods of improving service management to increase client satisfaction and a discussion on the benefits of using a professional services automation (PSA) solution with remote monitoring and management. Posted: 08 Mar 2019 \| Published: 31 Dec 2018 TOPICS: CRM \| CRM Best Practices \| CRM Services \| IT Infrastructure \| IT Management \| IT Management Services \| IT Managers \| IT Outsourcing Services \| IT Service Centers \| IT Service Management \| IT Services \| IT Spending \| IT Systems \| Managed Security Services \| Managed Security Services Providers

SLAs: The Foundation for Stronger Customer Relationships sponsored by ConnectWise EBOOK: Keeping this in mind, this e-book on SLAs illustrates 13 areas your SLAs should address, do's and don'ts of establishing SLAs, 5 reasons why it might be time to refresh your SLA, and more. Posted: 08 Mar 2019 \| Published: 31 Dec 2018 TOPICS: CRM \| CRM Best Practices \| CRM Services \| Managed Security Services \| Managed Security Services Providers \| SLA \| SLA Management Services

MDR Buyer's Guide sponsored by Arctic Wolf Networks, Inc. EBOOK: Managed detection and response (MDR) is an increasingly popular approach that addresses security monitoring challenges, as it delivers real-time, 24/7 managed detection and response using a holistic, turnkey approach. Download this buyer's guide for key features you should look for in an MDR service. Posted: 08 Aug 2019 \| Published: 08 Aug 2019 TOPICS: Intrusion Detection \| Intrusion Detection Systems \| Intrusion Prevention \| Intrusion Prevention Systems \| Managed Security Services \| Managed Security Services Providers \| Security \| Security Best Practices \| Security Threats

The MSP's Guide to Better BC/DR sponsored by Unitrends WHITE PAPER: Download the following MSP guide to better BC/DR to discover several strategies with which you can prevent, minimize, and deal with downtime to keep your organization up and running. Posted: 03 Sep 2019 \| Published: 31 Dec 2018 TOPICS: Business Continuation Services \| Business Continuity Planning \| Business Continuity Planning Software \| Data Recovery \| Data Replication \| Data Security \| Disaster Planning \| Disaster Recovery \| Disaster Recovery Planning for Virtual Environments \| Managed Security Services \| Managed Security Services Providers

HP Fortify on Demand - Enterprise Software Security in the Cloud sponsored by Hewlett Packard Enterprise WHITE PAPER: HP is changing the enterprise security landscape with its Security Intelligence and Risk Management Platform. By using advanced threat research and security events and vulnerabilities, they develop an unparalleled visibility. Access this informative white paper to learn more about security-as-a-service (SaaS) and how it can help your organization. Posted: 24 Aug 2012 \| Published: 31 May 2012 TOPICS: Application Security \| Cloud Security \| Data Security \| Enterprise \| Enterprise Systems \| Managed Security Services \| Security \| Security Management \| Security Managers \| Security Software \| Security Systems \| Software \| Software as a Service \| Software Best Practices \| Vulnerability Assessments \| Vulnerability Management

The changing SIEM landscape: What you should know to stay ahead sponsored by SearchSecurity.com EGUIDE: While SIEM systems are often expensive and complex, they play a vital part in your risk and compliance strategy. This technical guide on SIM explores SIEM technologies today and offers exclusive tips and considerations for your deployment. Posted: 19 Apr 2012 \| Published: 19 Apr 2012 TOPICS: Cloud Security \| Log Management \| Managed Security Services \| Network Event Correlation \| Regulatory Compliance \| Security Event Management \| Security Management

E-Guide: Striving for Better Information Security Intelligence sponsored by Tripwire, Inc. EGUIDE: The need for realistic awareness of the threat landscape has led many businesses to expand their investment to broader insight outside the organization, and deeper visibility within. This expert tip explains how to turn data deluge into business opportunity and offers advice on managing threat exposure in complex IT environments. Posted: 15 Sep 2011 \| Published: 15 Sep 2011 TOPICS: Business Intelligence \| Information Security \| Integrated Threat Management \| Managed Security Services \| Security Management \| Security Threats

Providence Health & Services is Reacting to Threats Five Times Faster sponsored by Symantec Corporation WHITE PAPER: This case study features Providence Health & Services experience with a managed security services provider that offered reliable and efficient security management. Posted: 25 Apr 2014 \| Published: 31 Dec 2010 TOPICS: Business Continuity Planning \| Business Intelligence \| Data Security \| Disaster Planning \| Disaster Recovery \| EHR (Electronic Health Records) \| Health Care Industry \| Health Care Security \| Managed Security Services \| Risk Management \| Security \| Security Management \| Security Managers \| Security Systems

MSPs: Documentation, RMM Tools and Security Portfolios sponsored by Solarwinds MSP EGUIDE: In this expert e-guide, learn what makes MSP documentation essential in today's world. Additionally, discover how RMM tools are focusing on ease of use, integration and cloud and MSP security portfolios. Posted: 31 May 2017 \| Published: 19 May 2017 TOPICS: Managed Security Services \| Management Service Providers \| Outsourcing

MSPs: Documentation, RMM Tools and Security Portfolios sponsored by Quosal EGUIDE: In this expert e-guide, learn what makes MSP documentation essential in today's world. Additionally, discover how RMM tools are focusing on ease of use, integration and cloud, and the automation of MSP operations. Posted: 16 Jun 2017 \| Published: 09 Jun 2017 TOPICS: Managed Security Services \| Management Service Providers

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