Risk Capital Reports

Deloitte Global CIO Survey 2018 – UK Edition
sponsored by ComputerWeekly.com
RESEARCH CONTENT: Fewer than 10% of CIOs identified themselves and their companies as being advanced in the journey to incorporate technology into their digital business strategies, Deloitte's 2018 CIO survey reveals in the UK edition of its 2018 global CIO survey, Manifesting Legacy: Looking Beyond the Digtal Era.
Posted: 29 Aug 2018 | Published: 29 Aug 2018

ComputerWeekly.com

Using Case Management to Empower Employees and transform Customer Service
sponsored by Kofax, Inc.
WHITE PAPER: This white paper demonstrates how empowering your employees can lead to significantly improved customer service. Learn how dynamic case management applications can assist in delivering employee empowerment and transform the customer experience.
Posted: 24 Aug 2012 | Published: 24 Aug 2012

Kofax, Inc.

Using enterprise architecture to develop a blueprint for improving your energy efficiency and reducing your carbon footprint
sponsored by IBM
WHITE PAPER: This whitepaper is about enterprise architecture as it pertains to finding and maximizing the business value in greener operations. Higher energy efficiency and a smaller carbon footprint are obvious areas of interest for any business, but how do you balance these goals with productivity, customer service, and all your other business concerns?
Posted: 09 Apr 2009 | Published: 31 Dec 2008

IBM

Case Study: Customer and Channel Insight Shapes Business Decisions
sponsored by Aria
CASE STUDY: This brief case study reveals how the right billing system enabled communications provider IMN to meet the needs of sales growth by supporting enterprise-wide billing and customer management.
Posted: 21 Nov 2013 | Published: 31 Dec 2012

Aria

Case Study: A platform approach to solving billing problems in the sky.
sponsored by Billing Platform
CASE STUDY: This case study reveals how LiveTV Satellite Communications, LLC implemented a fully automated billing solution robust enough to handle their complex billing and Inventory Management use cases.
Posted: 03 Feb 2014 | Published: 03 Feb 2014

Billing Platform

Executives Wise Up to Cloud Financial Apps
sponsored by SearchHRSoftware
EBOOK: In this three-part handbook, experts give advice on how to make the move to cloud-based financial applications and offer examples of the best functions to move to the cloud.
Posted: 03 Mar 2014 | Published: 03 Mar 2014

SearchHRSoftware

Bringing BI to the Masses
sponsored by SearchCIO.com
EZINE: This issue of Enterprise CIO Decisions E-Zine highlights several success stories showcasing how today's IT leaders are finding enough success to increase BI investments and, ultimately, putting their data growth management concerns to rest.
Posted: 25 Apr 2012 | Published: 24 Apr 2012

SearchCIO.com

Leading Educational Publisher Asks IIS to Re-Engineer the IT Backbone of the Order-To-Cash System
sponsored by IIS Technology
WHITE PAPER: This case study reveals how a leading educational publisher architected an order-to-cash (OTC) system capable of handling the demands of high order volumes and business growth.
Posted: 12 Nov 2013 | Published: 12 Nov 2013

IIS Technology

Why Buy Vs. Build Serena Service Manager
sponsored by SERENA Software, Inc.
WHITE PAPER: This decision guide demonstrates how migrating to Serena Service Manager will help transform your IT organization into an agile, responsive, and business-focused service provider.
Posted: 04 Apr 2012 | Published: 04 Apr 2012

SERENA Software, Inc.

Five Challenges for Managers of Mid-Sized Manufacturing Companies
sponsored by Syspro
WHITE PAPER: This resource counts down five challenges that today's midsized manufacturers face, and lays out possible actions you can take to resolve these difficulties and find success.
Posted: 07 Apr 2014 | Published: 31 Dec 2012

Syspro