IT Management Leadership

WHITE PAPER: This service provider's guide to ITSM is designed to present providers with an understanding of current customer expectations, the issues that should be foremost in mind when assessing potential ITSM solutions, and 5 criteria for selecting the right ITSM. Access your copy here.

Posted: 19 Nov 2018 | Published: 19 Nov 2018

WHITE PAPER: Inside, gain access to the quantitative results of IT transformation efforts from a survey of over 4,000 IT decision makers, spanning numerous industries and organization sizes. Compare your organization against others to see where your enterprise stacks up in terms of data efficiency, technology choices, infrastructure maturity, and more.

Posted: 10 Dec 2018 | Published: 31 Mar 2018

WHITE PAPER: As if thorough infrastructure visibility wasn't hard enough to come by, many organizations are letting their CMDBs collect dust in the corner – inadvertently making infrastructure management and configuration that much tougher. In this best practices guide, learn how to keep your CMDB as current and reliable as possible.

Posted: 29 Oct 2018 | Published: 29 Oct 2018

WHITE PAPER: University of Warwick, one of the UK's leading universities, quickly realized its legacy service desk tool had reached the end of its lifespan. Discover how their IT department found success in a new service desk system – introducing 150+ automation opportunities, over 40 new services, and more.

Posted: 14 Nov 2018 | Published: 20 Jan 2018

WHITE PAPER: Unmask the true agents of digital change within your organization, and find out how to equip these team members with the tools they'll need to overcome the most recurrent digital transformation challenges.

Posted: 13 Dec 2018 | Published: 31 Dec 2017

WHITE PAPER: This report highlights several factors facing executives today, and offers insights for creating a culture where people — combined with productivity tools — can reach their full potential.

Posted: 08 Nov 2018 | Published: 08 Nov 2018

RESOURCE: Click inside to learn why using real-time, real-world infrastructure and workload data is crucial when making modern IT procurement decisions – and how your business can start following suit.

Posted: 09 Nov 2018 | Published: 09 Nov 2018

WHITE PAPER: In this report from IDC, find out what sets so-called "data thrivers" apart from the rest of the pack – and why digital transformation might mean life or death for others. Based on survey data from over 800 LOB execs, IT leaders, and experts, get a glimpse at how companies like yours are responding to digital threats.

Posted: 09 Nov 2018 | Published: 09 Nov 2018

WHITE PAPER: In this guide, learn about the 5 steps every organization should take to not only boost their IT's resiliency and performance abilities, but also to keep prepared for future demands and digital transformation objectives.

Posted: 24 Oct 2018 | Published: 24 Oct 2018

WHITE PAPER: This IDC White Paper offers an overview of the new datacenter infrastructure trends that are being driven by a need to solve traditional datacenter challenges that still exist today. This paper also offers insight into a recent IDC survey of different customers running VMware vSAN, a software-defined, hyperconverged solution.

Posted: 29 Oct 2018 | Published: 29 Oct 2018