HMP Software

ANALYST REPORT: UCaaS providers develop, operate and maintain their own multitenant cloud-based UC services, which often prove less costly for customers overall than premises-based solutions. In this Gartner Magic Quadrant for UCaaS, uncover a comparison of key vendors in the space which will help you find a suitable choice for your organization.

Posted: 26 Mar 2021 | Published: 12 Nov 2020

WHITE PAPER: The phone system market has more choices than ever before. In what seems like a never-ending marketplace of vendors and features, now it’s up to you to determine physically where your new phone system will reside. In this white paper, explore a quick overview of the key benefits and potential pitfalls of both on-premises and hosted phone systems.

Posted: 31 Mar 2021 | Published: 31 Mar 2021

CASE STUDY: A Texan bank with 27 locations wanted to offer a wider communication window to reach customers, improve satisfaction, save user time, increase productivity and retire legacy PBX hardware & supporting infrastructure while gaining team messaging & video conferencing. In this case study, discover how RingCentral was able to assist.

Posted: 22 Dec 2020 | Published: 31 Jul 2020

ANALYST REPORT: This report evaluates CCaaS providers offering SaaS-based apps that allow customer service organizations to manage multichannel customer interactions, from both customer and employee experience perspectives. Open now to take a look at key findings from the study, including vendor strengths and cautions, inclusion and exclusion criteria and more.

Posted: 24 Feb 2021 | Published: 09 Nov 2020

EZINE: In this week's Computer Weekly, the digital chief at Audi UK discusses how the car maker is tackling the slump in new car sales. One of the largest global malware botnets has been taken down, but how much of a blow will it be for cyber criminals? And we hear how one county council made huge savings on its SAP installation. Read the issue now.

Posted: 08 Feb 2021 | Published: 09 Feb 2021

DATA SHEET: Momentum Telecom’s goal is to enable your business the thrive. In order to do this, they work to gain a solid understanding of your company’s network, processes and IT challenges. Then, they build a customized and truly comprehensive communications solution designed to work for your company’s needs. To learn more, download this brief.

Posted: 06 Apr 2021 | Published: 06 Apr 2021

DATA SHEET: In this solution brief, learn more about CallTower’s Office and Microsoft 365 licensing features. Also, learn about the licensing required for a full Microsoft Teams Direct Routing experience.

Posted: 15 Jan 2021 | Published: 15 Jan 2021

DATA SHEET: Bring your current voice services into the Microsoft Cloud through Direct Routing. By leveraging CallTower’s integrations, you’re able to unlock the full potential of your phone system. If you’re using Microsoft Teams, read this solution brief to explore features of this integration and browse hardware options.

Posted: 19 Jan 2021 | Published: 19 Jan 2021

WHITE PAPER: Commitment to remote and hybrid work means you must choose solutions that will provide consistent experiences for employees. Unified communications (UC) does just that. In this guide, learn how to create a UC environment in your hybrid workplace that provides a reliable, consistent experience for all users.

Posted: 09 Apr 2021 | Published: 09 Apr 2021

WHITE PAPER: Zoom places security as the highest priority in the operations of its suite of products and services. They strive to continually provide a robust set of security features and practices to meet the requirements of businesses for safe and secure collaboration. In this white paper, learn about the security features that are available with Zoom.

Posted: 25 Mar 2021 | Published: 25 Mar 2021