Revamp Site Search To Jump-Start AI, Chat, And Personalization
sponsored by Algolia
WHITE PAPER:
In this Forrester report, uncover how AI, personalization, and chatbots are improving site search, and learn how to decide what site-search solution is best for you. To get started with your next site search project, download this report.
Posted: 15 Mar 2019 | Published: 19 Jul 2018
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Contact Center Trends to Watch
sponsored by ShoreGroup
RESOURCE:
Customer service providers need to adapt in order to survive. In this guide, discover the 5 technological trends customer service providers are using to keep up with their customers, and explore how these technologies are revolutionizing the world of customer service while driving innovation across the industry.
Posted: 07 Mar 2019 | Published: 31 Dec 2017
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AI Challenges and Trends
sponsored by Hitachi Vantara Corporation
EGUIDE:
The capabilities of AI and machine learning (ML) are astounding - but implementation brings challenges from all directions when building its architecture. The good news is - we have a guide that covers them.
Posted: 14 Mar 2019 | Published: 31 Mar 2019
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Overview: IBM Spectrum Storage for AI with NVIDIA DGX
sponsored by IBM
PRODUCT OVERVIEW:
Download this solution overview for the benefits of running AI workloads on software-defined storage. Among the advantages is the ability to removes barriers to data access and overhead of data copy.
Posted: 12 Mar 2019 | Published: 31 Dec 2018
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Documents Make Digital Transformation a Reality
sponsored by Conga
WHITE PAPER:
In this white paper, explore how documents form the connective tissue of a successful business, and discover how an intelligent document management system can help businesses streamline and strengthen their digital transformation initiatives.
Posted: 20 Mar 2019 | Published: 31 Dec 2017
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Found in Translation: How AI Technology Helps Make the Most of Your Customer Interactions
sponsored by Attivio, Inc.
WHITE PAPER:
In today's hypercompetitive world, customer satisfaction is a major challenge, and customer service organizations are at the forefront in meeting this challenge. Learn how your company can use artificial intelligence (AI) techniques to help enhance this customer service.
Posted: 12 Feb 2019 | Published: 12 Feb 2019
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Digital Transformation at the Confluence of AI and AR/VR: Q&A With Futurist Charlie Fink
sponsored by Samsung Electronics
RESOURCE:
There are many interesting questions like - Will the camera become the primary interface of our mobile devices, back-seating touchscreens? - that will be posed (and answered), so read this Samsung Q and A to find out more.
Posted: 21 Mar 2019 | Published: 31 Dec 2018
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How to Thrive in the Enterprise AI Era
sponsored by Dataiku
WEBCAST:
Mike Gualtieri (VP & Principal Analyst, Forrester) and Florian Douetteau (CEO, Dataiku) discuss the growing enterprise AI landscape and how machine learning (ML) fits into it. Watch this webcast for more information.
Posted: 21 Mar 2019 | Premiered: Dec 31, 2018
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Win-Win: Improving Regulatory Compliance
sponsored by Automation Anywhere
CASE STUDY:
A particular top-30 U.S. bank was spending a significant amount of manual effort on various rules-based, repetitive and error-prone mortgage processes. Their solution was to implement RPA for these higher-volume tasks. Read this case study to learn how they did it and if a similar solution will work for your business.
Posted: 19 Feb 2019 | Published: 31 Dec 2017
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Computer Weekly – 19 March 2019: How IT leaders should work with marketing
sponsored by ComputerWeekly.com
EZINE:
In this week's Computer Weekly, experts advise on how IT and marketing chiefs can work together to deliver a high-quality customer experience. We examine how supercomputers are transforming science by processing large-scale data analytics. And we look at a key ethical aspect of AI – how to explain the decisions an AI makes. Read the issue now.
Posted: 15 Mar 2019 | Published: 15 Mar 2019
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