WHITE PAPER:
Avaya moves customers toward Unified Communications to support complex and flexible work environments. The consultative process begins with a business assessment to understand the communication patterns, and to see where business processes slow down.
WHITE PAPER:
This document examines the capabilities of DocAve Deployment Manager and offers tips and guidance to help streamline the SharePoint deployment process while maintaining the integrity of all SharePoint staging instances.
WHITE PAPER:
This paper discusses the current state of copper-based network cabling standards as defined by ISO and TIA. Learn the difference between category 5e, 6, 6A, 7 and 7A and Class D, E, EA, F and FA.
WHITE PAPER:
This paper explains each of the seven layers of OSI model, including their functions and their relationships, also it provide with an overview of the network process, which can act as a framework for understanding the details of computer networking.
WHITE PAPER:
Requirements engineering is about more than just analyzing documenting requirements. It is an important and multifaceted part of systems engineering that broadens the product development process. Companies that successfully introduce a new requirements engineering process don't just change their process and technology; they change their thinking.
sponsored by Enterprise Management Associates (EMA)
WHITE PAPER:
Gain insight into ITIL's CMDB, the drivers for adoption, potential pitfalls on the road to CMDB success, and best-practices guidance to organizations undertaking a CMDB initiative.
WHITE PAPER:
Troubleshooting is a necessary part of supporting any network installation. This paper will explain how to consider troubleshooting different problems that could exist in network.
WHITE PAPER:
This white paper, sponsored by EMC, is an update of IDC's inaugural forecast of the digital universe published in March 2007. In this year's update we discuss the implications for business, government, and society.