Internet Protocol Telephony White Papers

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Transforming your Contact Center…”SIP-ly” Stated
sponsored by AT&T Corp
WHITE PAPER: Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure.
Posted: 21 Sep 2011 | Published: 21 Sep 2011

AT&T Corp

Investing in IP Phones: How to Control Costs, Now and Later
sponsored by Cisco Systems, Inc.
WHITE PAPER: Businesses that use voice over IP (VoIP) service and IP phones gain many advantages. No wonder desktop IP phones are used by more than a third of small and medium-sized businesses surveyed in Europe and North America. Continue reading to learn more and discover how to make the best investment through seven key questions.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.

Ensuring you Get the Best Call Quality Available
sponsored by RingCentral
WHITE PAPER: This white paper highlights the 5 major factors that affects call quality, and offers a solution for these issues to ensure a top quality call experience.
Posted: 18 Feb 2014 | Published: 18 Feb 2014

RingCentral

Buyer's Guide: What Every Business Needs to Know When Selecting a Phone System
sponsored by RingCentral
WHITE PAPER: This step-by-step guide helps you choose the right phone system based on your overall business goals.
Posted: 17 Feb 2014 | Published: 31 Dec 2013

RingCentral

Preparing Your Corporate Network For Microsoft Teams Telephony
sponsored by Loopup
WHITE PAPER: As companies look to deploy telephony for Microsoft Teams, they must assess their network requirements for both capacity and quality to ensure they’re suitable for the job. Take the first step – Engage this white paper to learn how calls are handled by Teams and how to tweak your network to optimize the process.
Posted: 15 Mar 2021 | Published: 05 Mar 2021

TOPICS:  IP Telephony
Loopup

Top of the Class: City & Guilds Take a Radical Approach to Unified Communications
sponsored by Azzurri
WHITE PAPER: This case study highlights one leading UK organization that chose to install one managed service for its four existing telecom suppliers to enhance business productivity at a far lower cost.
Posted: 04 Oct 2013 | Published: 04 Oct 2013

Azzurri

Preparing Your Corporate Network For Microsoft Teams Telephony
sponsored by Loopup
WHITE PAPER: As companies look to deploy telephony for Microsoft Teams, they must assess their network requirements for both capacity and quality to ensure that these are suitable. Take the first step – View this white paper to get an understanding of how calls are handled by Teams and how the process can be optimized.
Posted: 15 Mar 2021 | Published: 04 Mar 2021

TOPICS:  IP Telephony
Loopup

Enhancing Business with Smarter, More Effective Communication
sponsored by Cisco Systems, Inc.
WHITE PAPER: To enable effective mobile communication, organizations are increasingly spending to ensure productivity and availability. Discover cost-effective applications that improve communications, connect workers, enable collaboration and streamline processes.
Posted: 27 Mar 2007 | Published: 01 Mar 2007

Cisco Systems, Inc.

Cisco Unified Communications: New Deployment Models for Communications and Collaboration
sponsored by Cisco Systems, Inc.
WHITE PAPER: Access this whitepaper for insight on building the best unified communications solution for your business.
Posted: 02 Nov 2011 | Published: 02 Nov 2011

Cisco Systems, Inc.

Dialing for Dollars: Nine Tips on Call Prospecting
sponsored by Cisco Systems, Inc.
WHITE PAPER: The truth about effective call prospecting is that it’s a numbers game: the more calls you make, the better your chance of attaining customers. Just one customer could be enough to make your sales numbers. Continue reading this paper to learn nine tips for effective calling.
Posted: 20 Jan 2011 | Published: 20 Jan 2011

Cisco Systems, Inc.