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Influenced by their consumer interactions, patients now expect easy, seamless, and personalized healthcare experiences.Gain insights from our major global research survey that show how healthcare providers are rethinking and repositioning contact centers in support of a reimagined PX.
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Improve your healthcare revenue cycle management with analytics. This guide explores how to centralize data, evaluate payer and provider performance, and boost operational efficiency. Discover the power of an end-to-end analytics strategy to transform your decision-making and enhance patient care. Read the full white paper now.
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Explore effective strategies for healthcare cyber resilience that balance security and agility. Learn how to develop incident response plans, implement continuous monitoring, and partner with the right RCM vendor to enhance data protection and operational continuity. Read the full white paper.
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Common utilization management strategies, such as prior authorizations, are increasingly regulated, create member and provider abrasion, and are becoming less effective in reducing long-term costs. Download this eBook for guidance on how to manage rising surgical spend.
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This paper provides an overview of the major issues that are driving support for care transformation. More importantly, it outlines an approach for achieving value from the IT investments made by health care organizations in support of transformation initiatives.
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Remote workforces are a growing trend that has documentation implications on your business processes. This paper explores that, placing special emphasis on a distributed capture strategy for resolving remote workforce-related issues.
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This white paper highlights the features and benefits of a reliable and secure wireless infrastructure and provides an overview of the many applications that are enabled by WLAN technology.
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This paper is the fourth in a four-part series that addresses mobile communications in the healthcare industry. Part Four zeroes in on the features and capabilities that make BlackBerry smartphones an ideal match for healthcare industry requirements.
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This paper provides an overview of opportunities and benefits and includes two "before and after" scenarios -- one in financial services and one in healthcare -- that demonstrate how IBM clients have benefited from integrated business communications.
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This resource demonstrates how Carestream Health created a powerful, scalable data center platform able to accommodate more users without sacrificing service quality. Learn how they improved processing power, allowing them to meet the challenges of serving more users while handling more data-intensive workloads.