eGain Communications Corp.

WHITE PAPER:When it comes to industry regulations, the only constant is change—especially in the banking industry. The key to success, then, is finding what works regardless of these perpetual shifts. In this guide, learn how to “clone” your best bankers with conversational AI and knowledge-enabled guidance. Invest in what works. Get started here.

Posted: 24 Nov 2020 | Published: 24 Nov 2020

RESOURCE:The economic crisis has left millions of people needing credit at a time when banks are tightening lending standards—resulting in a lose-lose situation for both the consumer and the bank. How do you recover the customer and turn it into a positive experience? Explore 4 key steps in this blog post.

Posted: 23 Nov 2020 | Published: 23 Nov 2020

WHITE PAPER:Selling to millennials presents a critical imperative and compelling opportunity for BFSIs—but is also notoriously challenging. Download this eBook to explore some of the common issues these institutions face when it comes to attracting millennials, and tips for integrating AI and personalization into their strategies.

Posted: 23 Nov 2020 | Published: 23 Nov 2020

WHITE PAPER:The economic fallout and uncertainty of Covid-19 has created a devastating "new normal" for consumers, and introduced a rapid rise of new challenges for banks and credit unions. Download this whitepaper to explore practical solutions you can put to work right away that leverage the power of artificial intelligence (AI).

Posted: 20 Nov 2020 | Published: 20 Nov 2020

WHITE PAPER:In this white paper, we discuss eight IT-friendly software traits that minimize risk, maximize ROI, and encourage innovation. Although the focus of this paper is on contact center and web customer service software, the discussion is broad enough to be a valuable guide for any technology investment.

Posted: 07 May 2010 | Published: 06 May 2010