EBOOK: In this e-book, discover a practical, 3-step approach to optimizing technology spend and mitigating risk.

Posted: 17 Apr 2024 | Published: 17 Apr 2024

EBOOK: Too many organizations are not generating satisfactory returns on their strategic investments. They are leaving opportunity and money on the table, and their competitors couldn’t be happier. In this e-book, learn how the ServiceNow Now platform can help your organization make sure no opportunities are left on the table.

Posted: 17 Apr 2024 | Published: 17 Apr 2024

WHITE PAPER: Low-code development platforms enable faster innovation and growth by expanding the developer pool. To learn more, read this paper on how low-code development can accelerate your digital transformation.

Posted: 17 Apr 2024 | Published: 17 Apr 2024

LANDING PAGE: Are you ready to drive business results and get more done with low-code tooling on the ServiceNow Platform? Take this assessment to uncover key next steps and best practices no matter where you are on your journey.

Posted: 17 Apr 2024 | Published: 17 Apr 2024

VIDEO: When it comes to creating a sustainable and unified customer experience, consistency and uniformity are the keys. However, for organizations with multiple locations, delivering a consistent CX can be hard. Overcoming the challenges of varied data models and silos requires the right solution. Watch this video to see what that solution is.

Posted: 17 Apr 2024 | Premiered: 17 Apr 2024

GARTNER RESEARCH REPORT: For organizations looking to upgrade their field service management offerings, there are many benefits to an initiative like this. Whether it’s optimizing scheduling, improving CX, or having the ability to offer connected field service and outcome-based contracts will give you the advantage you need. Read this Gartner report to learn more.

Posted: 17 Apr 2024 | Published: 17 Apr 2024

EBOOK: For companies to be successful, they must achieve the delicate balance of finding ways to reduce costs while still delivering seamless customer experiences that stand out versus the competition. Today, focusing solely on customer engagement is not enough. Customers also want easy problem-solving with minimal effort. Read on to see how to offer it.

Posted: 16 Apr 2024 | Published: 16 Apr 2024

WHITE PAPER: The customer experience has changed significantly in recent years due to digital disruption. This ongoing change puts more pressure on customer service leaders than ever before to ensure that customer engagement stays high while costs are kept down. Read on to learn how your organization can navigate these challenges and continue to grow.

Posted: 16 Apr 2024 | Published: 16 Apr 2024

FORRESTER RESEARCH REPORT: The Forrester Wave report for Q1 2024 assesses 12 key customer service solutions providers across 39 criteria. It highlights the need for solutions that automate simple tasks, aid agents in complex issues, and enhance efficiency. Access the report to learn how top vendors stack up and get guidance on selecting the right solution for your needs.

Posted: 13 Apr 2024 | Published: 13 Apr 2024

ANALYST REPORT: ServiceNow clinches the 2023 SaaS CSAT Award for Field Service Management, per IDC. Leading in customer satisfaction in the SaaS Path Survey, it outperforms in FSM with a trusted brand, easy implementation, and superior features. With 59% of firms upping FSM investment, the full IDC report details ServiceNow's top-tier solution.

Posted: 13 Apr 2024 | Published: 13 Apr 2024

ASSESSMENT TOOL: Backed by research conducted by Forrester, this value calculator tool allows you to get a precise estimate of the business value you could achieve with ServiceNow. Access the calculator now, and gain access to a monetary evaluation of how ServiceNow could help your business.

Posted: 13 Apr 2024 | Published: 13 Apr 2024

VIDEO: Schiedt & Bachmann is a leading parking solutions provider but needed to scale up its digital services as it expanded its global subsidiaries and needed to manage 5,000 customers and almost 11,000 car parks worldwide. Watch how ServiceNow and Schiedt & Bachmann made it all happen in this short video.

Posted: 13 Apr 2024 | Premiered: 13 Apr 2024

VIDEO: Tune in to this Question Time short video to hear from AI experts regarding the need-to-know questions about generative AI investments for IT.

Posted: 13 Apr 2024 | Premiered: 13 Apr 2024

EBOOK: CIOs are increasingly vital to business strategy as technology and digital transformation become indivisible. Read this ServiceNow Report to explore how to empower CIOs to lead business change in your organization.

Posted: 13 Apr 2024 | Published: 13 Apr 2024

WEBCAST: In this webcast, you’ll hear a discussion between 4 industry experts as they explore how recent technological advances are enabling better experiences in the tech industry through an AI-first approach. Tune in to learn how generative AI can create new opportunities for your organization.

Posted: 12 Apr 2024 | Premiered: Apr 13, 2024

WHITE PAPER: Technicians’ soft skills become vital with increased customer interaction, servitization's success hinges on transparency and collaboration, and data-driven approaches are key. Read this white paper to understand current field service trends, FAQs, and expectations.

Posted: 12 Apr 2024 | Published: 12 Apr 2024

EBOOK: In this e-book, discover the 3 capabilities your organization needs to modernize your enterprise asset management.

Posted: 12 Apr 2024 | Published: 12 Apr 2024

EBOOK: Smarter approaches to asset management addresses the hidden asset cost gotchas; download this Gorilla Guide e-book to find out how.

Posted: 12 Apr 2024 | Published: 12 Apr 2024

EBOOK: In a tumultuous business landscape, organizations are constantly looking for ways to get ahead. In this e-book, you’ll discover how intelligent automation and low-code can boost enterprise innovation and open new revenue streams for your business. Read on to learn why and how CIOs are integrating strategic change within their organizations.

Posted: 11 Apr 2024 | Published: 12 Apr 2024

VIDEO: What can your team do to keep up with the demands of hybrid delivery? Tune in to this short video to find out.

Posted: 10 Apr 2024 | Premiered: 11 Apr 2024

ANALYST REPORT: Intentionally designing a cohesive employee experience is the key to higher levels of engagement, productivity, and retention for new hires. In this Forrester analyst report, examine the potential return on investment (ROI) your organization may realize by deploying HR Service Delivery.

Posted: 04 Apr 2024 | Published: 05 Apr 2024

ANALYST REPORT: In this analyst report, discover how AI-driven algorithms and analyst experience predict how generative AI (GenAI) and related technologies will transform how people work.

Posted: 04 Apr 2024 | Published: 04 Jun 2024

EBOOK: In this e-book, discover how CHROs can lead the digital transformation journey in 3 simple steps.

Posted: 03 Apr 2024 | Published: 03 Apr 2024

EBOOK: This guide serves to dive into some of the HR and tech challenges today’s organizations have successfully overcome. Read on to learn how a unified digital platform can provide a simple, single brand experience for internal end-users, as well as how it can join up and simplify user experiences across technology silos and teams—and more.

Posted: 02 Apr 2024 | Published: 02 Apr 2024

WHITE PAPER: The price of dissatisfied workers is high; Gartner estimates a company of 10,000 employees stands to pay $16 million per year replacing workers who leave in search of something better. This white paper by ServiceNow outlines three steps your organization can take to strengthen your workforce and drive growth. Explore the white paper now.

Posted: 02 Apr 2024 | Published: 02 Apr 2024