RESOURCE: Where should you source best practices, solutions, and tactics that are specifically suitable for your company’s needs? With our custom Cybersecurity Resource Library hosted at TechTarget, we’ve got you covered. Access the online library to view titles like 5 ways to safely weather cybersecurity storms.

Posted: 10 Mar 2023 | Published: 10 Mar 2023

LANDING PAGE: As organizations try to achieve company-wide modernization, many are running into challenges with manual, monotonous tasks that can hinder collaboration. Hyperautomation can help your teams operate at the pace of change and streamline repetitive tasks for improved connection and creativity. Access this resource to learn more.

Posted: 09 Mar 2023 | Published: 09 Mar 2023

WHITE PAPER: Simply setting goals is not enough. You need to have an effective strategy in place for achieving your goals, aided by active progress tracking. Strategic portfolio management (SPM) presents a succinct set of methodologies and processes organizations can use to define, monitor, and fulfill effective goals. Read on to learn more.

Posted: 09 Mar 2023 | Published: 09 Mar 2023

LANDING PAGE: Today’s customers want fast, seamless, and convenient service. However, achieving an enhanced experience requires automated and streamlined processes that can effectively solve customer issues. So, how can you meet these expectations while also decreasing your cost to serve? Dig into these resources to learn more.

Posted: 08 Mar 2023 | Published: 08 Mar 2023

WHITE PAPER: When it comes to risk management today, too many organizations are still in the dark ages, relying on siloed manual inputs that live in spreadsheets. This white paper looks at how ServiceNow can help organizations modernize their risk management operations through their array of solutions. Read now to discover more.

Posted: 07 Mar 2023 | Published: 07 Mar 2023

LANDING PAGE: Today’s fast-paced business world requires equally efficient employee platforms that can provide satisfactory experiences across the board. So, what strategies should you adopt to ensure that your employees are connected, unified, and productive? Browse this resource to learn more.

Posted: 04 Mar 2023 | Published: 04 Mar 2023

VIDEO: Burdened with legacy tools, talent shortages, and disparate silos, traditional IT is overwhelmed and can no longer support organization-wide innovation. Watch this video now to learn how the ServiceNow ServiceOps solution automates and optimizes your technology services and operations on a single cloud platform.

Posted: 02 Mar 2023 | Premiered: 03 Mar 2023

LANDING PAGE: The workplace experience (WEX) application market has expanded, with a multitude of vendors each offering different capabilities for your teams. But how can you know which applications best fit your needs? Browse this report to learn more.

Posted: 28 Feb 2023 | Published: 28 Feb 2023

EGUIDE: As organizations work to combat today's economic climate, hybrid and remote workforces, and new services in cloud environments, some have decided to centralize their shared services structure. However, transitioning to this landscape is easier said than done. Access this guide to learn more.

Posted: 17 Feb 2023 | Published: 15 Feb 2023

WHITE PAPER: This paper provides survey insights from 520 employees using internal shared services, such as HR and workplace services and explores how employees perceive the use of self-service tools and a centralized company portal and the impact on the wider business.

Posted: 14 Feb 2023 | Published: 14 Feb 2023

VIDEO: To discover the net benefits of utilizing AIOps in your business, to both quickly resolve incidents and enhance the overall employee experience, watch this snackable video.

Posted: 10 Feb 2023 | Premiered: 11 Feb 2023

ANALYST REPORT: Download your complimentary copy of Gartner’s IT service management platform report to see why ServiceNow received highest scores among other vendors for every critical capability and how it is evaluated against other ITSM vendors.

Posted: 09 Feb 2023 | Published: 10 Feb 2023

CASE STUDY: Western & Southern Financial Group is a member of the Fortune 500 and owns or manages $75 billion worth of assets. This case study explores how Western and Southern partnered with ServiceNow to service their portfolio management, generating greater organization and visibility that allowed for more strategic versatility. Read now to learn more.

Posted: 08 Feb 2023 | Published: 09 Feb 2023

ANALYST REPORT: Download the ITSM Magic Quadrant report to see where ServiceNow is positioned as a Leader in the Magic Quadrant and how ServiceNow ITSM compares to other service management solutions in the market. You’ll also see a snapshot of the ITSM market and trends.

Posted: 08 Feb 2023 | Published: 07 Feb 2023

ANALYST REPORT: Until recently, simply finding software delivery bottlenecks was a game of guesswork and hopeful iteration. Value stream management (VSM) changes that. In this 25-criterion evaluation of value stream management (VSM) providers, Forrester identifies the leading 14, including Planview, Plutora, ServiceNow, and more. Read on to learn more.

Posted: 07 Feb 2023 | Published: 08 Feb 2023

EBOOK: With strategic portfolio management (SPM), customers have completed the annual planning cycle 40% faster, recorded 30% time-to-market improvements, and made an estimated €2.5M in efficiency gains. This operational guide to SPM highlights3 key steps for driving SPM along with a real-world case study exemplifying each. Read on to learn more.

Posted: 07 Feb 2023 | Published: 08 Feb 2023

EBOOK: According to Gartner, global enterprise software spending reached $670 billion in 2022. Yet you are still using outdated systems to track expenses when there are much more efficient ways. This ServiceNow e-book details 8 ways you can boost cost savings with your asset management approach. Read the ServiceNow e-book here.

Posted: 01 Feb 2023 | Published: 02 Feb 2023

EGUIDE: Dive into this e-guide for a comprehensive look at enterprise low-code app development, with the essential steps you need to know.

Posted: 01 Feb 2023 | Published: 01 Feb 2023

EGUIDE: As companies continue to prioritize employee experience, many are still running into challenges understanding the wants and needs of their staff. But with risks such as wasting money on poor HR software, how can organizations better keep up? Take a look at this guide to learn more.

Posted: 01 Feb 2023 | Published: 01 Feb 2023

ANALYST REPORT: Dive into this Gartner analyst report to compare and contrast the leading LCAP vendors in the global market, and discover the platform characteristics your organization needs to prioritize.

Posted: 31 Jan 2023 | Published: 01 Feb 2023

EBOOK: In a world defined by rising costs, increasing compliance, and the war on talent, how can you stay at the leading edge? Access this e-book to discover why investing in the manager experience gives your people the tools to boost engagement and productivity.

Posted: 31 Jan 2023 | Published: 31 Jan 2023

WHITE PAPER: Digital transformation has become critical for the success of businesses. However, as organizations seek to optimize their technology and investments, many have run into challenges. That’s where enterprise shared services and Global Business Services (GBS) come in. Access this white paper to learn more.

Posted: 31 Jan 2023 | Published: 31 Jan 2023

EGUIDE: Risk is an inherent counterpart to reward, and anyone who takes part in business of any kind needs to understand what risk is and how to manage it. This e-guide provides a breakdown of what risk management is and why it is important, examining risk from different angles in order to compose a comprehensive view. Read now to learn more.

Posted: 30 Jan 2023 | Published: 27 Jan 2023

EGUIDE: Understanding your customers’ needs – and their desires – can improve customer retention and create a predictable source of revenue but doing so requires constant care and attention. Download this custom TechTarget e-Guide to unlock tips, tricks, and best practices and give your customer service the boost it needs to thrive in 2023.

Posted: 30 Jan 2023 | Published: 27 Jan 2023

EGUIDE: Amidst the Great Resignation, hybrid work, and the prioritization of employee experience, the pressure to implement an effective HR software system has never been higher. But with so many solutions on the market, it can be difficult for organizations to know which fit their expectations. Browse this guide to learn more.

Posted: 31 Jan 2023 | Published: 31 Jan 2023