All Research Sponsored By:ServiceNow

Strategic Portfolio Management: The thing you’ve been missing
EBOOK: According to a recent Gartner study, by 2025 70% of digital investments will fail to deliver the expected business outcomes in the absence of a strategic portfolio management (SPM) approach. Download this eBook to take a deep dive into the importance of SPM, and how to get started implement it in your organization.
Posted: 11 Feb 2022 | Published: 12 Feb 2022

TOPICS:  .NET

The Arrival Of The Hybrid Digital Workplace
EBOOK: Explore this eBook to learn how facility workflows are vital to enabling a successful hybrid environment & discover how the ServiceNow Workplace Service Delivery solution leverages AI to streamline facility workflows and take your company hospitality to the next level.
Posted: 09 Feb 2022 | Published: 10 Feb 2022

TOPICS:  .NET

HCM + Servicenow: Working Better Together
WHITE PAPER: The digital transformation of Human Capital Management (HCM) has been a top strategic priority for nearly every CHRO over the past few years. Download this white paper to see how ServiceNow helps create a connected and engaged experience for hybrid workforces.
Posted: 08 Feb 2022 | Published: 09 Feb 2022

TOPICS:  .NET

Manage A Safe And Efficient Workplace
INFOGRAPHIC: Since the pandemic, managing a safe and efficient workplace comes with new challenges. Download this infographic for a better look at how you can keep your employees informed, gather feedback, and automate steps for a safe physical return to office.
Posted: 08 Feb 2022 | Published: 09 Feb 2022

TOPICS:  .NET

Five Steps To A Safe Workplace With Servicenow
EBOOK: Every organization has a responsibility to keep their employees safe. One of the best ways to do that is with a solution like ServiceNow’s Now Platform, which offers a set of Safe Workplace applications. Read this eBook to learn more about the Now Platform and find 5 steps you can take to enable a safe, efficient workplace.
Posted: 08 Feb 2022 | Published: 09 Feb 2022

TOPICS:  .NET

Making Workplace Services Work For Employees
WHITE PAPER: It’s no secret that there is a direct correlation between employee happiness and business success. Download this white paper for a look at how workplace services fit into the broader employee experience initiatives that organizations are embarking on to increase overall success.
Posted: 08 Feb 2022 | Published: 09 Feb 2022

TOPICS:  .NET

Servicenow® Workplace Service Delivery
DATA SHEET: Download this data sheet to discover 7 key features of the ServiceNow Workplace Service Delivery Suite that can help you manage a safe and efficient workplace while delivering modern digital experiences for employees in a distributed environment.
Posted: 08 Feb 2022 | Published: 08 Feb 2022

TOPICS:  .NET

4 Steps To Creating A Great Workplace For A Great Work Life
INFOGRAPHIC: There is a direct correlation between employee happiness and business success, but complicated workflows and data silos often leave employees frustrated. Download this infographic to discover some of the benefits of streamlining workplace services & find 4 steps to help you start investing in positive employee experiences.
Posted: 08 Feb 2022 | Published: 08 Feb 2022

TOPICS:  .NET

Making Hybrid Work, Work For You
EBOOK: While the initial shift to remote work was expected to last only a few months, remote and hybrid work environments are here to stay. Read this eBook to learn how ServiceNow Digital Workflows and Microsoft Teams can help make hybrid work, work for you.
Posted: 08 Feb 2022 | Published: 08 Feb 2022

TOPICS:  .NET

ServiceNow Video 1
VIDEO: The way we work has changed. It’s more digital and flexible, and research shows employees prefer it that way. Watch this video to see how ServiceNow can help your employees be productive whenever and wherever they need to.
Posted: 08 Feb 2022 | Premiered: 08 Feb 2022

TOPICS:  .NET

The Future Of Digital Employee Experience
RESOURCE: More than 4 in 10 organizations are making high or very high investments in EX, according to ServiceNow. Where does your organization stand? Download this infographic for a closer look at ServiceNow’s EX research, and predictions for the future of digital employee experiences.
Posted: 08 Feb 2022 | Published: 08 Feb 2022

TOPICS:  .NET

All You Need to Know About Low-Code Development
EGUIDE: Low-code development is a unique approach to software development that can save businesses valuable time and money. Access this E-guide to learn how low-code can simplify the development process with its reusable components and drag-and-drop interface that even non-programmers can use.
Posted: 07 Feb 2022 | Published: 02 Feb 2022

TOPICS:  .NET

FUTURE OF THE CONTACT CENTER: A FORECAST
WHITE PAPER: Explore this market study to learn about the challenges facing contact centers today, discover the priorities, and preferences that will impact the makeup of the customer contact function – and overall customer experience strategy – in years to come, and access case studies, best practices, and technology recommendations to help you succeed.
Posted: 20 Jan 2022 | Published: 21 Jan 2022

TOPICS:  .NET

Customer Workflows Book of Knowledge
CASE STUDY: Download this collection of case studies to discover how 7 companies including 7-Eleven & Lowe’s tackled complex challenges in their customer service workflows by leveraging digital solutions from ServiceNow. Also, discover key trends and best practices that can help you deliver superior customer experiences and scale your operations.
Posted: 19 Jan 2022 | Published: 20 Jan 2022

TOPICS:  .NET

Visibility in action: Powering end-to-end insights across customer experience, satisfaction, and cost management.
EBOOK: Explore this eBook to learn how you can leverage digital workflows to gain end-to-end visibility within a single system of action to address service needs effectively and make customers feel seen and valued.
Posted: 19 Jan 2022 | Published: 20 Jan 2022

TOPICS:  .NET

Reimagining IT Service Delivery and Operations in Unimagined Times
WHITE PAPER: Today’s workforce scenario has quickly exposed ugly IT processes. Fortunately, a lot of these challenges can be solved by combining ITSM and ITOM practices. Dive into this guide to learn the three pros of harnessing a combined ITSM and ITOM platform.
Posted: 19 Jan 2022 | Published: 15 Jul 2020

TOPICS:  IT Management

A day in the life of a low code hero
VIDEO: Embracing low-code development is one of the best ways to overcome shortages and increase development time. Check out this short video to explore how to get started with a low-code strategy.
Posted: 18 Jan 2022 | Premiered: 18 Jan 2022

TOPICS:  .NET

Market Guide for Software Asset Management Tools
ANALYST REPORT: In this exclusive Gartner report, Market Guide for Software Asset Management Tools, discover how to select the right tools to support your own Software Asset Management (SAM) strategy. Access the exclusive Gartner report here to explore the top recommendations, products, and strategic planning available to you.
Posted: 14 Jan 2022 | Published: 15 Jan 2022

TOPICS:  .NET

Roadmap planning: the key to enterprise-wide visibility and strategic alignment
EBOOK: Roughly 40% of executive leaders say their enterprise accountability and leadership are not aligned on strategy execution, according to Gartner. Check out this eBook to learn all you need to know about roadmap planning to finally bring your business plans to execution.
Posted: 13 Jan 2022 | Published: 13 Jan 2022

TOPICS:  .NET

Achieving IT Asset Management Success
EBOOK: You’ve got to know exactly what software, hardware, and cloud infrastructure your business is made of. That’s where ITAM comes in. Save a copy of this eBook to learn just about everything there is to know about ITAM—at least, over 97 pages worth.
Posted: 13 Jan 2022 | Published: 13 Jan 2022

TOPICS:  .NET

Ten Cyber and IT Risk Fundamentals You Must Get Right
ANALYST REPORT: Cyber and IT risks are no longer technology risks. They are now inherent risks to the business itself. Read Gartner’s Ten Cyber and IT Risk Fundamentals You Must Get Right report to learn the frameworks needed for long-term success.
Posted: 12 Jan 2022 | Published: 13 Jan 2022

TOPICS:  .NET

Project Portfolio Management 101
WHITE PAPER: It’s a safe bet that project portfolio management (PPM) is playing a significant role in your organization to achieve positive payoffs—but what exactly is PPM? This eBook provides a quick introduction, identifies key PPM issues, and highlights tools to facilitate effective PPM. Download the eBook here for safekeeping.
Posted: 12 Jan 2022 | Published: 13 Jan 2022

TOPICS:  .NET

The human experience of IT service management
EBOOK: Positive employee experiences can lead to excellent customer experiences. Access this eBook to see how positive workforce experiences can easily be derailed if the technology, tools, and processes employees use don't allow them to work efficiently and painlessly.
Posted: 12 Jan 2022 | Published: 15 Sep 2021

TOPICS:  .NET

Uniper Achieves Digital Transparency With Connected IT
CASE STUDY: Uniper, an international energy company, wanted to achieve digital transparency – a streamlined IT environment with a shared understanding and visibility to enable its teams to work with flexibility and agility. Open this case study to see why Uniper selected ServiceNow ITSM platforms for their needs, and learn the results realized from the switch.
Posted: 11 Jan 2022 | Published: 12 Jan 2022

TOPICS:  .NET

SaaS License Management Integration Success Guide
WHITE PAPER: This 45-page guide will assist you on how to connect software as a service (SaaS) to ServiceNow Software Asset Management (SAM) with the goal of quickly revealing potential savings for that product and reclaiming wasted SaaS licenses. Access it here.
Posted: 11 Jan 2022 | Published: 12 Jan 2022

TOPICS:  .NET