WHITE PAPER: Today’s customers want you to always be there for them, with seamless experiences at every touchpoint. Meeting their ever-evolving needs may seem impossible, but it’s not! Read this CX handbook to learn more.

Posted: 07 Apr 2023 | Published: 07 Apr 2023

WHITE PAPER: Proactive customer service isn’t a one-person job. It takes your entire organization. See how to build yours with our guide.

Posted: 07 Apr 2023 | Published: 07 Apr 2023

RESEARCH CONTENT: Customers want answers to their issues and requests yesterday. So how can you empower your teams to deliver proactive service? Get Customer Operations For Dummies, 2nd ServiceNow Special Edition, your guide for fueling seamless customer experiences.

Posted: 07 Apr 2023 | Published: 07 Apr 2023

EBOOK: With almost $300bn in global software and services spending wasted every year, IT is under more pressure than ever to rapidly transform the business— without adding budget or headcount. Read this e-book to learn why automation and visibility are essential for your success, and access a 3-step roadmap for getting the most out of your IT resources.

Posted: 07 Apr 2023 | Published: 07 Apr 2023

WHITE PAPER: In today’s world of change, you need to transform processes faster than ever. But most enterprises are weighed down by siloed systems and islands of automation. So how can you lay the groundwork for enterprise-wide innovation? Browse this guide to learn more.

Posted: 06 Apr 2023 | Published: 06 Apr 2023

WHITE PAPER: According to Gartner, 65% of all app development activity will take place on low-code platforms by 2024. That’s because it empowers anyone, at any skill level, to innovate by automating processes and building productivity-boosting apps, fast. Read this e-book to learn more.

Posted: 06 Apr 2023 | Published: 06 Apr 2023

EBOOK: Read this Leadership Trends Report for all the latest app development insights—and discover how you can get the most out of hyperautomation and low-code while maintaining strong governance and IT supervision.

Posted: 06 Apr 2023 | Published: 06 Apr 2023

WHITE PAPER: Uncertainty is inevitable for any company. When you’re reimagining the way your business works, it can be hard to know what changes you should make to ensure success. This is especially true when working to transform your employee experiences and shared services ventures. Browse this white paper to learn more.

Posted: 06 Apr 2023 | Published: 06 Apr 2023

EBOOK: When you break down barriers between IT service management (ITSM) and IT operations management (ITOM), you can give your teams the support they need to efficiently deliver 24/7 services. Discover 5 ways to ease today’s top IT pains with unified service and operations management in this e-book.

Posted: 06 Apr 2023 | Published: 06 Apr 2023

WHITE PAPER: Meeting your Environmental, Social and Governance (ESG) goals isn’t just critical for being a good corporate citizen and ensuring regulatory compliance. By unlocking a common language across the organization, you can build a concrete roadmap to meet your ESG program goals. Read this use case guide to learn more.

Posted: 06 Apr 2023 | Published: 06 Apr 2023

WHITE PAPER: In this e-book, get Forrester insights on the business value of ServiceNow's integrated risk products via their Total Economic Impact (TEI) assessment data. You’ll unlock a common language between IT and the business for risk that will enable your employees at all levels of the organization to effortlessly engage in risk and resilience activities.

Posted: 06 Apr 2023 | Published: 06 Apr 2023

WHITE PAPER: How can an experience platform power employee productivity and engagement? By enabling you to remove friction from across your employee journey, meet employees in the channel of their choice, and deliver meaningful, personalized engagement where and how they work. Browse this guide to learn more.

Posted: 06 Apr 2023 | Published: 06 Apr 2023

WHITE PAPER: If you want to gain the competitive edge, the most important investment you could ever make is in your employee experience. In this handbook, you’ll see how you can unlock the full potential of your people—optimizing their power of productivity.

Posted: 06 Apr 2023 | Published: 06 Apr 2023

EBOOK: Legacy systems and unused assets draw resources away from the modern tools that could spark business-building change. But with so many siloed systems, how can you locate these budget-draining parts of your IT estate? Learn 5 steps toward curbing your spend through better software, hardware, and cloud asset management with this e-book.

Posted: 05 Apr 2023 | Published: 05 Apr 2023

WHITE PAPER: Organizations need visibility into what’s happening, and the ability to adapt fast to external and internal factors. In this e-book, see how your organization can benefit from unlocking a common language and bringing together business and IT on a single platform, to enable integrated enterprise-wide risk management.

Posted: 05 Apr 2023 | Published: 05 Apr 2023

EBOOK: Leading-edge organizations can innovate even in uncertain times. Read this e-book to see how successful organizations are building trust and alignment in their operations, by unlocking a common language between business and IT on a single unified platform.

Posted: 04 Apr 2023 | Published: 04 Apr 2023

WHITE PAPER: Activate ESG across your enterprise. In this e-book, see how you can turn ESG intent into impact, achieve your Net Zero goals and reduce the ESG impact of your supply chain on a unified platform that helps you build your reputation and trust as you generate value and deliver sustainability, equity and ethics impact across your organization.

Posted: 04 Apr 2023 | Published: 04 Apr 2023

EBOOK: Read this e-book for a 101 breakdown of the Scaled Agile Framework (SAFe), and to discover how you can improve collaboration, streamline operations, and unlock the power of continuous change and innovation by playing it SAFe.

Posted: 04 Apr 2023 | Published: 04 Apr 2023

EBOOK: So, you have your ESG strategy. Now it’s time to set it into motion. To help you do so, ServiceNow’s e-book, “Move from Intent to Impact in Your ESG Efforts,” highlights ESG-focused technology and services that can enable you to acheive your mission. Dig in to learn more.

Posted: 31 Mar 2023 | Published: 01 Apr 2023

LANDING PAGE: By 2025, 70% of organizations with more than 2,500 employees will have invested in an IHRSM solution. In order to keep up, it’s crucial for organizations to integrate these systems. However, it can be difficult to know which one is best for your needs. Browse this report to learn more.

Posted: 30 Mar 2023 | Published: 30 Mar 2023

ANALYST REPORT: While many legal organizations today understand the benefits of emerging operations technologies, navigating the market remains a challenge. This market guide helps legal leaders identify the best solution for their workflows, comparing the leading vendors across a number of key criteria. Download the report now to learn more.

Posted: 28 Mar 2023 | Published: 28 Mar 2023

WHITE PAPER: Many organizations are realizing that the path to productivity requires efficient shared services. However, many companies can feel daunted by the process and don’t know where to begin when it comes to strategizing. Access this guide to learn more.

Posted: 24 Mar 2023 | Published: 24 Mar 2023

RESOURCE: Where should you source best practices, solutions, and tactics that are specifically suitable for your company’s needs? With our custom Cybersecurity Resource Library hosted at TechTarget, we’ve got you covered. Access the online library to view titles like 5 ways to safely weather cybersecurity storms.

Posted: 10 Mar 2023 | Published: 10 Mar 2023

LANDING PAGE: As organizations try to achieve company-wide modernization, many are running into challenges with manual, monotonous tasks that can hinder collaboration. Hyperautomation can help your teams operate at the pace of change and streamline repetitive tasks for improved connection and creativity. Access this resource to learn more.

Posted: 09 Mar 2023 | Published: 09 Mar 2023

WHITE PAPER: Simply setting goals is not enough. You need to have an effective strategy in place for achieving your goals, aided by active progress tracking. Strategic portfolio management (SPM) presents a succinct set of methodologies and processes organizations can use to define, monitor, and fulfill effective goals. Read on to learn more.

Posted: 09 Mar 2023 | Published: 09 Mar 2023