Why is now the right time to reshape your service delivery?

In IT services and operations, an overflow of data without clear context is just as unhelpful as bad data.

Entrenched silos within the IT department are a frequent source of this problem. Although dashboards may show a sea of green, in reality, users may be experiencing horribly slow services.

Uniting IT service management and IT operations management on a single foundational layer with GenAI increases your organization’s ability to adapt to change and be proactive, not reactive, as data volume is reaching an all-time high.

Read on to learn the 3 advantages of running ITSM and ITOM on a single platform.

Vendor:: ServiceNow
Posted:: Apr 19, 2024
Published:: Apr 19, 2024
Format:: HTML
Type:: eBook

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