Contact centers can't live in the past. This three-part handbook offers insight into how contact centers can modernize an agent's tools to meet the demands and needs of customers whose mobile and social empowerment has put companies in the virtual hot seat.
Access this research report to learn why the most future-ready organizations will be the ones that make AI a competitive advantage, as well as 4 steps business leaders can take today to accelerate their transformations, starting with evaluating their data and AI maturity.
This expert e-guide breaks down SSL certificate management into practical, accessible terms. Discover the basics of SSL certificates, learn how you can prevent and troubleshoot problems in certificate management, and see examples of SSL certificate management tools at work.
In this guide, you will learn how to evaluate a solution based on, security impact,strategic business initiatives, total cost of ownership, and resources required. Read on to learn more.
Cockroach Labs ran an industry-standard-based database benchmark to compare the performance and value of 56 instance types and 107 discrete configurations across three clouds. Explore this 78-page cloud report for an unbiased picture of the performance users are paying for when they provision a specific configuration in one of the clouds.
In this e-guide, witness how two institutions in the UK streamlined their data backup and recovery systems by implementing a Unified Data Protection (UDP) solution with physical and virtual server backup. Discover the benefits they achieved and how they successfully integrated this solution.
David Godkin, counsel for app developer Six4Three, outlines the legal arguments that will be used in the case against Facebook, as well as the relevant cases, statutes and authorities that apply.
As the COVID-19 Pandemic accelerated business’s move to the cloud, cloud security incidents have increased. Access this cloud security report to learn which security controls companies have neglected to invest in and what risks are most pressing in your specific industry and geography.
To learn how CxOs and IT managers are working towards greener data centers, and how your company can lessen its impact on the environment, download this free report. Inside you'll learn how data centers impact the environment, how to select low-impact servers and equipment, how to plan for End-of-Life (EOL) of older servers, and more.
