Unified Communications (UC) has come a long way since VoIP was first introducted nearly two decades ago. In the past ten years UC solutions have included colaboration tools to substantially improve how we do business.
IT professionals face the challenge of delivering improved collaboration capabilities while also minimizing cost of operations. Consequently, understanding the ability of IP Telephony (IPT) and unified communications (UC) solutions to provide robust technology affordably is critical for overall IT success.
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