This report is intended for CIOs seeking to select a solution for enterprise service desk, and designed for enterprises in which service desk use cases may include seamless movement between on-demand and on-premise. Access this research to reevaluate and help your organization understand what's new in the enterprise service desk market.
In this specific study, Unisys focused on Australia and uncovered the fact that most Aussies support the use of biometrics down under to verify identities when boarding aircraft, but don't support other instances such as having retailers employ biometrics to make customized offers. Read on to find out why.
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