Infrastructure

WHITE PAPER: By now you've heard all about what the can cloud offer, but before you jump the gun, you must also consider the risks that this infrastructure model can introduce. This white paper examines a new cloud system that enables a hybrid approach so you can enjoy the cloud without compromise.

Posted: 16 May 2012 | Published: 16 May 2012

EGUIDE: Many IT professionals are hesitant to migrate to a hybrid cloud because of concerns regarding this environment’s security, storage and costs. This expert e-guide offers key tips on building an effective hybrid cloud management strategy that eliminates these issues. In addition, review best practices for mapping applications to your hybrid cloud.

Posted: 26 Mar 2012 | Published: 26 Mar 2012

WHITE PAPER: This white paper explores the many benefits of Serena Service Manager, an IT Service Management (ITSM) solution that offers service orchestration of the core processes of incident, problem and change management with initial implementations of service request management and fulfillment together with support for service level agreements.

Posted: 03 Apr 2012 | Published: 03 Apr 2012

WEBCAST: Many enterprises have discovered that the use of virtualization to support desktop workloads creates a range of significant benefits. This VMware sponsored webcast with IDC will provide both quantitative measurement of the business value -- defined as the expected ROI -- and qualitative analysis associated with the use of VMware View™.

Posted: 07 Feb 2012 | Premiered: 07 Feb 2012

VIDEOCAST: While the cloud introduces many opportunities, managing security in this dynamic environment can be a challenge. Watch this brief video to learn about new cloud-based technologies that can minimize risks and ensure your infrastructure and sensitive data remains protected.

Posted: 17 May 2012 | Premiered: 17 May 2012

WHITE PAPER: Read this case study to find out why the Platinum Group of Companies, describes Intel's solution for implementing SSO for their SaaS application users as a solution that is "head and shoulders" above the competition.

Posted: 02 Mar 2012 | Published: 02 Mar 2012

WHITE PAPER: Read this white paper to learn best practices for monitoring virtual environments. Discover how to minimize challenges such as lack of visibility, inefficiency and complexity so you can stay enjoying all the benefits virtualization has to offer.

Posted: 05 Apr 2012 | Published: 05 Apr 2012

WHITE PAPER: Discover how a gap analysis can reveal areas where the reality and long-term vision of your organization are diverging and provide the momentum  needed to start adopting service management best practices. Find out how gap analysis can help your company identify what it does well and how to achieve its goals.

Posted: 13 Apr 2012 | Published: 13 Apr 2012

CASE STUDY: Access this exclusive case study to gain insight on how Netherlands Railways, the nation's largest and Europe's busiest, was able to save € 20 million annually by crafting an optimized operating plan that improves service quality, reduces costs, and provides guidance for future infrastructure investments.

Posted: 18 May 2012 | Published: 18 May 2012

WHITE PAPER: This white paper explores the critical role of IT for businesses entering emerging markets. Within, you'll find valuable advice from three top IT leaders drawing from their experience in this setting.

Posted: 24 Apr 2012 | Published: 24 Apr 2012