NetApp was facing a harsh reality -- their services weren't meeting their customers' demands. In this video, learn how NetApp was able to reduce service delivery time from 15 days to mere hours with an IT service management (ITSM) platform.
This white paper discusses the challenges that telecom service providers grapple with as they attempt to maintain service and network availability while continuing to refine their networks and introducing new network-based functions, such as network function virtualization.
Access this white paper to get the top 10 key elements required from your application which will provide a flexible service management framework capable of operating your way. You'll learn how you can improve your customer-facing functions with a simple set of service management tools.
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