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Video: How a Leading Collaboration Service Provider Brought an International Company Closer
sponsored by Arkadin
VIDEO: Watch this video now to learn how Arkadin, one of the world's largest and fastest growing collaboration service providers, was able to facilitate communication between the international branches of one company, and why the CIO recommends Arkadin to his peers.
Posted: 24 Jul 2014 | Premiered: 18 Apr 2013

Arkadin

ITSM, ITIL for Dummies: Defining Customer-Focused Services
sponsored by ServiceNow
WHITE PAPER: This whitepaper details how a service catalog can help you demonstrate the value of your IT department.
Posted: 28 Mar 2014 | Published: 25 Mar 2014

ServiceNow

The Changing Role of IT and What to Do About It
sponsored by CA Technologies.
WHITE PAPER: According to recent research, only 11% of IT leaders see IT as a developer of new, innovative services. This is troubling news, as IT should want more than to resolve tickets and be the keeper of others' IT investments. But as more CIOs are reporting to CEOs, the time is right for IT to secure its position as a strategic partner for the business.
Posted: 11 Jun 2014 | Published: 31 Mar 2014

CA Technologies.

Why MSPs Trust IBM System z
sponsored by IBM
WHITE PAPER: This resource presents IBM System z architecture as a strong choice for deployment by MSPs based on its high ratings in customer satisfaction, profitability, quality of operational delivery, and more.
Posted: 19 Feb 2014 | Published: 19 Feb 2014

IBM

EMA/CXP Research Report: The Changing Role of the Service Desk in the Age of Cloud and Agile
sponsored by IBM
WHITE PAPER: This whitepaper reveals the results of a study that will show you how and why your IT service desk needs to adapt to the times.
Posted: 02 Apr 2014 | Published: 10 Apr 2013

IBM

From MSP to CSP: Making the Transition
sponsored by Egenera
WEBCAST: Watch this webcast to find out how MSPs and enterprises can simplify and automate the delivery of IT services through the implementation of public, private and hybrid cloud services.
Posted: 12 Aug 2014 | Premiered: Jan 22, 2014

Egenera

Examining IT as a Service
sponsored by Gravitant
EGUIDE: Explore this expert e-guide to learn what the experts have to say about succeeding at delivering IT as a service. Read on now to find out more.
Posted: 31 Jul 2014 | Published: 31 Jul 2014

Gravitant

Software and Licensing Costs Report: Demanding Pricing That Matches Business Value
sponsored by Asigra
WHITE PAPER: This whitepaper describes the software pricing and licensing landscape and explains why implementing an updated software sourcing approach is critical in today's market.
Posted: 18 Apr 2014 | Published: 04 Jan 2013

Asigra

Core HR: The Foundation for Business Alignment
sponsored by SuccessFactors
WHITE PAPER: This research brief examines the challenges facing HR, and details how to lay the technology foundation to support successful core HR service delivery.
Posted: 25 Feb 2014 | Published: 30 Jun 2013

SuccessFactors

The ServiceNow Service Automation Platform
sponsored by ServiceNow
WHITE PAPER: This whitepaper covers how IT can deliver the services your organization needs to grow without draining more resources and money.
Posted: 12 May 2014 | Published: 13 May 2013

ServiceNow
 
 
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