This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
Read this informative white paper now to uncover the key features of a virtualization tool which will help you expand the benefits of virtualization to business applications such as SQL Server.
This guide compares the total-cost-of-ownership of various unified communications and collaboration platforms and explains how collaboration is critical to the success of the modern business.
View this webcast to explore a cloud-enabled phone system that offers greater call, fax, and text message flexibility so that employees aren't confined to on-premise hardware to conduct business.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines