Access this white paper to get the top 10 key elements required from your application which will provide a flexible service management framework capable of operating your way. You'll learn how you can improve your customer-facing functions with a simple set of service management tools.
In this expert e-Guide, learn how to ensure that your patch management strategy remains secure following the transition from physical to virtual desktops; why delaying security patches puts organizations at risk; and how to build a case for a formal patch management program.
Access this resource to learn how IBM can help you with the Operations, Performance, Analytics, Automation and Delivery of your IT services in today's complex on-prem, hybrid and cloud environments. You'll be access a wide array of content in different media format to help you make smarter decisions now and for your organization's future.
The Get 6-Nines Guarantee Program provides a set of specific best practices for maintaining 99.9999 percent availability for mission-critical applications. Read on to find out how to achieve uninterrupted access to your storage data and meet the needs of your workloads.
This short white paper details how Bay Cove Human Services collaborated with BitGlass to achieve HIPAA compliance while still enabling the company to utilize Google Apps as their productivity backbone.
Access this white paper to get survey results that provide insight into both existing practices and future developments in the data center. You'll also get tips on how organizations can improve the operational efficiency of their data centers and evaluate the potential of third-party data management.
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