In this webcast, learn how to successfully implement automation within the enterprise with an "automation center of excellence (CoE)" that ensures IT delivers effective, efficient services.
This case study showcases one specific company who used an integrated remote support solution that facilitates knowledge transfer, offers superior usability, and has a fast response and proactive oversight.
The University of San Francisco (USF) was suffering from an inflexible legacy system for IT service management (ITSM). In this video, find out how USF leveraged an ITSM platform to automate IT operations, and in particular, develop custom marketing and communications applications.
This webinar will provide a brief overview of the SDDC (including virtualization of servers, storage and networking) and then will focus on the expanded role of critical facilities and its coordination with IT service management in the SDDC.
TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines