This whitepaper from IDC provides an evaluates the capability of service desk management solutions in facilitating the efficient and effective delivery of IT service and support across a wide range of systems, infrastructures, and device types including those residing on-premises as well as in the cloud.
Find out which industry-leading product helped an information management services provider gain a competitive edge over their peers, and solve the unique automation challenges of the digital mailroom.
This white paper is an excellent resource for both IT service providers and MSPs, discussing the process and advantages of moving to a model with consistent monthly fees, as well as providing an overview of the current MSP market.
Tune into the following brief video to learn about HP Propel Portal, including how it can act as the go-to gateway for IT and as a single destination for business users to answer the questions they have for IT.
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