BtoE

WHITE PAPER: There are many articles devoted to what is hot in the IT industry, so we won't rehash them here. Instead, we will focus on skills that are going away. If these skills are all you have, soon you may be in an unemployment line. If these skills are the most recent ones you have, NOW is the time to update your skill set and prepare for the future.

Posted: 08 May 2013 | Published: 08 May 2013

WHITE PAPER: Your IT department and your suppliers are at loggerheads. There is a culture of one-upmanship and awkwardness on both sides. It’s not quite war, but its getting there. What do you do?

Posted: 21 Oct 2011 | Published: 21 Dec 2010

WHITE PAPER: Access this resource today to discover how Oracle Advanced Monitoring and Resolution enables you to deliver quality IT services and high system performance that your business demands with the least risk of downtime. Discover how you can reduce risks and make IT operations costs predictable.

Posted: 17 May 2013 | Published: 31 Dec 2011

WHITE PAPER: Explore this MSP research report to gain a better understanding of the key trends in the managed service industry, the core business challenges for MSPs and the latest software tools that can help you enhance service offerings and customer satisfaction.

Posted: 17 Apr 2013 | Published: 17 Apr 2013

WHITE PAPER: "Many CIOs are being pressured to demonstrate IT value. A service catalog can help you promote your services in a way the business can easily understand. It will become your service management foundation that can boost IT visibility and constantly demonstrate IT value to the business."

Posted: 20 Nov 2012 | Published: 20 Nov 2012

WHITE PAPER: With visible virtualization leadership, commitment, and cooperation, VMware and Trend Micro should be amongst the top choices as CIOs and CISOs choose their partners for their own cloud journeys. Read this paper to find out so much more.

Posted: 20 Oct 2010 | Published: 20 Oct 2010

WHITE PAPER: By creating effective two-way communication with suppliers, food and beverage companies can flag imminent supply chain needs, pre-empt time-consuming invoice inquiries, drive down supplier costs, and ultimately improve order fulfillment. Read this white paper to learn more.

Posted: 18 Oct 2011 | Published: 18 Oct 2011

WHITE PAPER: This white paper explores the role of a command center in helping companies monitor and manage individual technologies and explains why a service-oriented approach is essential.

Posted: 22 Aug 2011 | Published: 22 Aug 2011

WHITE PAPER: To achieve high-quality while maintaining, low-cost operations, many organisations are starting to automate their data centre processes. This case study explains how one company decided on a standardisation approach and realised their system management and automation goals, including enhanced productivity, reduced costs, and more.

Posted: 20 Dec 2011 | Published: 14 Dec 2011

WHITE PAPER: It is necessary to Integrate IT silos for a holistic approach to service operations management. Read this paper to learn how fostering predictive and proactive business service analytics can transform IT culture can assure business service quality and improve IT operational efficiency.

Posted: 09 Jun 2011 | Published: 09 Jun 2011