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BtoE White Papers (View All Report Types)
 
Cloud-based IT-as-a-Service: Providers, SLAs, and More
sponsored by Catchpoint Systems Inc.
WHITE PAPER: This white paper explores ITaaS providers, SLAs and more. Examine the keys to an ITaaS business, what reporting and analysis in the cloud can do to your business performance and revenue, and 5 reasons your SaaS business should monitor behind the firewall.
Posted: 08 Aug 2016 | Published: 08 Aug 2016

Catchpoint Systems Inc.

Five Key Initiatives To Wow Your Workforce With Your Service Desk
sponsored by ServiceNow
WHITE PAPER: In this white paper, learn about five ways you can improve your service desk both internally and externally. Read on and see how you can enhance your workforce's productivity, improve end-user satisfaction, and much more.
Posted: 14 Mar 2016 | Published: 14 Mar 2016

ServiceNow

How to Balance Consistency & Agility to Build a Perennially Relevant IT Solutions Business
sponsored by LogicNow
WHITE PAPER: This white paper explores how MSPs can adapt their business practices to balance consistency and agility, providing the reliable services their customers need today while also anticipating the needs of tomorrow.
Posted: 27 Aug 2015 | Published: 31 Dec 2014

LogicNow

IT Without Boundaries: Choosing Between Conventional or Agile IT?
sponsored by Red Hat
WHITE PAPER: Why should you have to choose between conventional and agile IT? News just in: you don't have to anymore. This white paper explains how organizations can operate more efficiently and become more agile at the same time. Access this research to see how you can balance conventional and agile IT.
Posted: 27 Aug 2015 | Published: 27 Aug 2015

Red Hat

2015 Gartner Magic Quadrant for ITSSM
sponsored by ServiceNow
WHITE PAPER: In this Magic Quadrant provided by Gartner, discover how vendors measure up against one another with ITSSM tools.
Posted: 09 May 2016 | Published: 09 May 2016

ServiceNow

Top 10 Caveats Mobile IT Admins Need to Know about Windows 10
sponsored by MobileIron
WHITE PAPER: Download this resource for a list of the top 10 things you need to know about Windows 10 to keep pace with industry updates and your peers.
Posted: 05 Aug 2015 | Published: 05 Aug 2015

MobileIron

Make Optimizing Business Services Less Art, More Science
sponsored by BMC
WHITE PAPER: This white papers offers information to help IT groups map out business needs to IT metrics, identify potential bottlenecks, and provision the right level of resources for each project at the right time. Read on to find the correct balance between under-provisioning and overprovisioning in order to reduce costs while optimizing service.
Posted: 28 Jul 2016 | Published: 01 Jan 2016

BMC

Smart Service Management for Smart Devices
sponsored by Matrix42
WHITE PAPER: This white paper explores why integrating your ITSM, client management, and EMM can help your enterprise meet the demands of today's mobile workstyles. Access now to learn how this strategy can shorten ticket resolution times, boost employee productivity, and more.
Posted: 29 Feb 2016 | Published: 31 Dec 2015

Matrix42

Seven Red Flags to Watch Out for When Selecting a Data Center Provider
sponsored by CyrusOne
WHITE PAPER: This strategic white paper identifies 7 red flags that should raise concern for IT professionals selecting a data center provider. Some of these red flags include: high rate of employee attrition, issues with facility upkeep, inattentive data center employees and more.
Posted: 01 Aug 2016 | Published: 01 Jan 2016

CyrusOne

Strategic Server Refresh with IBM System x
sponsored by IBM and Intel.
WHITE PAPER: This white paper demonstrates the value of keeping your servers up to date with refresh and upgrades.
Posted: 07 Jul 2014 | Published: 18 Jun 2013

IBM and Intel.
 
 
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