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BtoE White Papers (View All Report Types)
 
IBM Named a Leader in 2014 Gartner Magic Quadrant for Horizontal Portals
sponsored by IBM
WHITE PAPER: This report from Gartner takes a look at the horizon portal solution vendors you should be aware of, providing an in-depth breakdown of the pros and cons of each.
Posted: 20 Jan 2015 | Published: 01 Oct 2014

IBM

Your Guide to: Tackling the Top 3 IT Service Management Challenges
sponsored by ServiceNow
WHITE PAPER: There are three main areas that can quickly become headaches in an IT organization: request management, asset tracking, and reporting. Read this white paper to learn how to reach IT service prominence in these areas by rethinking your approach to all of them.
Posted: 30 Mar 2015 | Published: 30 Mar 2015

ServiceNow

MSPs: Improve Your Performance with the Right Software
sponsored by Solarwinds N-able
WHITE PAPER: This resource introduces a suite of software essential for an effective MSP.
Posted: 29 May 2015 | Published: 29 May 2015

Solarwinds N-able

Cool Vendors in Infrastructure Services: Aligning Your IT to Cope with the New Digital Reality
sponsored by RES Software
WHITE PAPER: The following Gartner white paper examines five "Cool Vendors" to represent a diversity of new business models and approaches to help other enterprises transform their IT environment to align with the new digital, infrastructure dependent reality. Access now to learn more.
Posted: 04 Jun 2015 | Published: 04 Jun 2015

RES Software

Vendor Landscape: Enterprise Service Desk
sponsored by IBM
WHITE PAPER: This interactive whitepaper will help you find the right service management vendor and product for your organization.
Posted: 21 May 2014 | Published: 24 Jun 2013

IBM

Understanding NIST's Cloud Computing Reference Architecture: Part I
sponsored by Global Knowledge
WHITE PAPER: This second white paper in a series on Cloud Computing Reference Architecture focuses on the activities, processes, and requirements that cloud players need to follow in order to ensure a successful delivery of cloud services. It addresses the three active cloud players that may be involved in delivering cloud services to cloud consumers.
Posted: 06 Nov 2014 | Published: 06 Nov 2014

Global Knowledge

Perception vs. Reality: How Optimized is Your IT?
sponsored by TeamQuest Corporation
WHITE PAPER: This white paper shows essential statistics regarding organizations' IT service optimization maturity.
Posted: 19 Jun 2015 | Published: 19 Jun 2015

TeamQuest Corporation

Better Manage Your BYOD Program
sponsored by Dell, Inc. and Intel®
WHITE PAPER: This white paper provides indispensible advice on how to select device specifications for BYOD, how to streamline management, and more.
Posted: 11 Mar 2015 | Published: 31 Oct 2014

Dell, Inc. and Intel®

Leveraging Mobility to Drive Productivity and Provide a Superior IT Service Experience
sponsored by CA Technologies.
WHITE PAPER: This exclusive whitepaper details six ways to introduce mobility into IT service management.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

CA Technologies.

Beyond Passwords: Protect the mobile enterprise with smarter security solutions
sponsored by IBM
WHITE PAPER: Find out how flexible authentication schemes, context-based access and behavioral analysis can help ensure that only authorized mobile users can access your valuable resources—on-site, in the cloud and beyond.
Posted: 09 Oct 2014 | Published: 30 Sep 2013

IBM
 
 
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