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RAS White Papers (View All Report Types)
 
Mobile Social Networking and the Next Generation of Handheld Devices
sponsored by BlackBerry
WHITE PAPER: This paper explains how social networking and the next generation of handheld devices will improve business decision-making through efficient, unified communications and location awareness.
Posted: 25 Feb 2009 | Published: 25 Feb 2009

BlackBerry

Capitalizing on Microsoft Windows 7 Mobility Features for Secure Remote Access
sponsored by Dell, Inc. and Microsoft Windows 7
WHITE PAPER: As legions of mobile workers connect to their organizations' internal networks, IT leaders must find ways to enhance efficiency and simplify management of remote systems. Read this paper to learn about recent innovations in Dell™ client solutions and the Microsoft® Windows® 7 OS that enable faster, easier mobile access to networks than ever before.
Posted: 18 Aug 2010 | Published: 18 Aug 2010

Dell, Inc. and Microsoft Windows 7

Enterprise-Scale Console & Terminal Window Server Session Recording
sponsored by ObserveIT
WHITE PAPER: Read this white paper to learn how Windows session recording technology can help verify that 3rd party and internal privileged users are compliant with corporate policy.
Posted: 26 Mar 2008 | Published: 01 Mar 2008

ObserveIT

Secure Optimized Data Protection for Remote Offices
sponsored by Symantec Corporation
WHITE PAPER: Learn how to protect remote office data while simplifying backup and recovery tasks. Be better prepared for and recover more easily from equipment failure, virus attack or accidental loss of vital files.
Posted: 24 Apr 2006 | Published: 01 Feb 2006

Symantec Corporation

Intel® Centrino® Duo Processor Technology with Intel® Core™2 Duo Processor
sponsored by Intel Corporation
WHITE PAPER: This fact sheet details a new technology that provides five times faster wireless performance and two times better range than 802.11 a/g solutions.
Posted: 29 Nov 2013 | Published: 01 Nov 2007

Intel Corporation

How four IT organizations re-define the workplace
sponsored by Citrix
WHITE PAPER: Explore 4 key examples of how businesses in all industries are leveraging desktop and application virtualization solutions to embrace workshifting and capitalize on efficiency and productivity gains in this essential resource.
Posted: 13 Apr 2012 | Published: 31 Dec 2011

Citrix

Top 10 Reasons to Upgrade to Windows Server 2008 R2
sponsored by Dell EMC and Microsoft
WHITE PAPER: Windows Server® 2008 R2 is the newest Windows Server operating system from Microsoft. Designed to help organizations reduce operating costs and increase efficiencies, Windows Server 2008 R2 provides enhanced management control over resources across the enterprise. Read the top 10 reasons why you should upgrade to Windows Server 2008 R2.
Posted: 22 Jun 2011 | Published: 21 Jun 2011

Dell EMC and Microsoft

Effectively Balancing Speed, Quality and Cost Metrics
sponsored by Citrix Online- GoToAssist
WHITE PAPER: Read this white paper to gain insight to new ways to leverage remote support platforms to create effective dashboards for customer and technical support. Along with recommendations for what to include in service dashboards.
Posted: 10 Oct 2011 | Published: 10 Oct 2011

Citrix Online- GoToAssist

Making the Right Move to a Managed Service Provider for SSL VPN
sponsored by MegaPath Inc.
WHITE PAPER: Adoption of SSL VPNs is growing rapidly. A sample of areas in which SSL VPNs can help include serving more communities, supporting more access environments, providing access without application and network changes, enforcing compliance, protecting the network, quickly modifying access policies, and ensuring business continuity.
Posted: 26 Mar 2010 | Published: 26 Mar 2010

MegaPath Inc.

The 10 Worst Practices for Technical Support and How to Overcome Them
sponsored by NTR Global
WHITE PAPER: This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
Posted: 29 Oct 2009 | Published: 29 Oct 2009

NTR Global
 
 
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