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RASWhite Papers (View All Report Types)
 
You need a corporate app store
sponsored by IBM
WHITE PAPER: This white paper outlines the driving forces behind businesses establishing corporate application stores, the benefits of such an approach, and what to seek in a solution that supports this strategy.
Posted: 04 Nov 2011 | Published: 04 Nov 2011

IBM

Secure Remote Access your Users will Love
sponsored by Citrix
WHITE PAPER: This whitepaper looks at a set of secure-by-design remote access solutions dedicated to delivering a user-centric experience and making it simple for users to work any way they choose.
Posted: 06 Jan 2014 | Published: 06 Jan 2014

Citrix

Best Practices for Mobile Device Support
sponsored by LogMeIn, Inc.
WHITE PAPER: Uncover the driving growth of mobile devices in the workplace and four best practice tips for how your business can support mobile devices.
Posted: 08 Feb 2012 | Published: 08 Feb 2012

LogMeIn, Inc.

F5 Security Solutions for Messaging Systems
sponsored by F5 Networks, Inc.
WHITE PAPER: Are you looking for reliable and secure access to email from anywhere no matter what kind of device you are using? This paper details a solution that allows you to rely on email that is efficiently delivered, with minimal latency times & im...
Posted: 17 Nov 2006 | Published: 01 Sep 2006

F5 Networks, Inc.

Small Business VoIP: The Basics
sponsored by Cisco Systems, Inc.
WHITE PAPER: Small business VoIP combines voice and data together on a single, secure network allowing your employees to stay connected with the people and data they need. The following is a guide to why you might want to consider a small business VoIP system.
Posted: 25 Sep 2008 | Published: 25 Sep 2008

Cisco Systems, Inc.

How to Extend your Virtual Private Network with Citrix GoToMyPC Corporate
sponsored by Citrix Online - GotoMyPC
WHITE PAPER: Read this white paper to learn how companies can deliver more effective remote access by augmenting their traditional VPN with Web-based technologies.
Posted: 13 Nov 2008 | Published: 13 Nov 2008

Citrix Online - GotoMyPC

Effectively Balancing Speed, Quality and Cost Metrics
sponsored by Citrix Online- GoToAssist
WHITE PAPER: Read this white paper to gain insight to new ways to leverage remote support platforms to create effective dashboards for customer and technical support. Along with recommendations for what to include in service dashboards.
Posted: 10 Oct 2011 | Published: 10 Oct 2011

Citrix Online- GoToAssist

9 Advantages to Using Remote Support Tools for an IT Support Company/Consultant
sponsored by GFI Software
WHITE PAPER: With the imminent announcement of GFI MAX Remote Management’s new and greatly improved remote support tool ‘Take Control’ – it’s time to take a close look at the world of Remote IT Support.
Posted: 22 Dec 2010 | Published: 22 Dec 2010

GFI Software

The 10 Worst Practices for Technical Support and How to Overcome Them
sponsored by NTR Global
WHITE PAPER: This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
Posted: 29 Oct 2009 | Published: 29 Oct 2009

NTR Global

Planning for a Pandemic: Turning Office Workers into Mobile Workers for Business Continuity
sponsored by Fiberlink Communications
WHITE PAPER: This white paper looks at some of the key issues facing enterprises that might need to turn office workers into mobile workers, rapidly and in large numbers.
Posted: 20 Jul 2009 | Published: 20 Jul 2009

Fiberlink Communications
 
 
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