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RAS White Papers (View All Report Types)
 
Secure Remote Access Your Users Will Love
sponsored by Citrix
WHITE PAPER: An organization's remote access strategy focuses on IT priorities—protecting the enterprise network and avoiding unnecessary complexity. But the ultimate customer is the user who depends on reliable access to get work done. Learn how IT can address its requirements while delivering a solution people love.
Posted: 22 Feb 2016 | Published: 22 Feb 2016

Citrix

HSBC Calculates Improved IT Support Productivity and Patch Management
sponsored by Intel Corporation
WHITE PAPER: In this ROI investigation , HSBC Mexico can look forward to driving improved operating efficiencies across their IT support model, with a projected positive ROI of 605% and a break-even point achieved in 2 months, while serving as a foundation to drive worldwide adoption and savings through the use of Intel vPro technology.
Posted: 02 Apr 2009 | Published: 02 Apr 2009

Intel Corporation

Understanding Desktop Virtualization
sponsored by Intel
WHITE PAPER: This white paper describes the variety of desktop virtualization models available, how each works, and the advantages and limitations of each model for key vectors such as security, manageability, and power consumption. Also identified are the major providers of software solutions and the end-point devices to deploy each model.
Posted: 14 Sep 2011 | Published: 13 Sep 2011

Intel

Effectively Balancing Speed, Quality and Cost Metrics
sponsored by Citrix Online- GoToAssist
WHITE PAPER: Read this white paper to gain insight to new ways to leverage remote support platforms to create effective dashboards for customer and technical support. Along with recommendations for what to include in service dashboards.
Posted: 10 Oct 2011 | Published: 10 Oct 2011

Citrix Online- GoToAssist

Desktop as a Service: Overcome Key VDI Obstacles
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Read this white paper to learn about a new comprehensive virtualization solution can help you reduce complexity in the data center, reduce acquisition costs, and enhance end-user experiences.
Posted: 15 Dec 2011 | Published: 15 Dec 2011

Dell, Inc. and Intel®

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment
sponsored by NTR Global
WHITE PAPER: Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.
Posted: 29 Oct 2009 | Published: 29 Oct 2009

NTR Global

AT&T Global Network Client: Providing Secure Remote Access with the AT&T Global Network Client
sponsored by AT&T Corp
WHITE PAPER: The AT&T Global Network Client provides secure remote network access anywhere, at any time.
Posted: 24 Oct 2011 | Published: 24 Oct 2011

AT&T Corp

How four IT organizations re-define the workplace
sponsored by Citrix
WHITE PAPER: Explore 4 key examples of how businesses in all industries are leveraging desktop and application virtualization solutions to embrace workshifting and capitalize on efficiency and productivity gains in this essential resource.
Posted: 13 Apr 2012 | Published: 31 Dec 2011

Citrix

9 Advantages to Using Remote Support Tools for an IT Support Company/Consultant
sponsored by GFI Software
WHITE PAPER: With the imminent announcement of GFI MAX Remote Management’s new and greatly improved remote support tool ‘Take Control’ – it’s time to take a close look at the world of Remote IT Support.
Posted: 22 Dec 2010 | Published: 22 Dec 2010

GFI Software

Power efficiency and sustainable Information Technology
sponsored by Intel Corporation
WHITE PAPER: Read this white paper to hear how the authors tackle the ever-increasing problem of the cost of energy consumption in an enterprise. They show how the use of remote power-management technologies allows a business to manage energy consumption while ensuring that systems can be awakened in a reliable, secure manner.
Posted: 27 May 2009 | Published: 23 Dec 2008

Intel Corporation
 
 
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