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RAS White Papers (View All Report Types)
 
Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment
sponsored by NTR Global
WHITE PAPER: Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.
Posted: 29 Oct 2009 | Published: 29 Oct 2009

NTR Global

How to Cut Overhead Costs Right Now: Connect Remote Workers, Using VPN Security
sponsored by Cisco Systems, Inc.
WHITE PAPER: Giving remote workers easy and secure access to your network with virtual private network (VPN) technology can result in big savings.
Posted: 14 Aug 2009 | Published: 14 Aug 2009

Cisco Systems, Inc.

Making the Right Move to a Managed Service Provider for SSL VPN
sponsored by MegaPath Inc.
WHITE PAPER: Adoption of SSL VPNs is growing rapidly. A sample of areas in which SSL VPNs can help include serving more communities, supporting more access environments, providing access without application and network changes, enforcing compliance, protecting the network, quickly modifying access policies, and ensuring business continuity.
Posted: 26 Mar 2010 | Published: 26 Mar 2010

MegaPath Inc.

Enterprise-Scale Console & Terminal Window Server Session Recording
sponsored by ObserveIT
WHITE PAPER: Read this white paper to learn how Windows session recording technology can help verify that 3rd party and internal privileged users are compliant with corporate policy.
Posted: 26 Mar 2008 | Published: 01 Mar 2008

ObserveIT

Desktop as a Service: Overcome Key VDI Obstacles
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Read this white paper to learn about a new comprehensive virtualization solution can help you reduce complexity in the data center, reduce acquisition costs, and enhance end-user experiences.
Posted: 15 Dec 2011 | Published: 15 Dec 2011

Dell, Inc. and Intel®

Best Practices for Mobile Device Support
sponsored by LogMeIn, Inc.
WHITE PAPER: Access today’s whitepaper to learn more about the best practices for mobile devices support and a solution that can help you make your mobile support be better – and smarter.
Posted: 01 Feb 2012 | Published: 01 Feb 2012

LogMeIn, Inc.

Mobile Social Networking and the Next Generation of Handheld Devices
sponsored by BlackBerry
WHITE PAPER: This paper explains how social networking and the next generation of handheld devices will improve business decision-making through efficient, unified communications and location awareness.
Posted: 25 Feb 2009 | Published: 25 Feb 2009

BlackBerry

LogMeIn Rescue Case Study: Improving Remote Assistance Efficiency at Sophos
sponsored by LogMeIn, Inc.
WHITE PAPER: Sophos chose LogMein Rescue to help them improve their remote assistance efficiency .LogMeIn Rescue has made the job of administering their remote assistance tool much easier, but it also impacts the tech and the end customer.
Posted: 27 Jul 2011 | Published: 27 Jul 2011

LogMeIn, Inc.

Citrix Receiver for Enterprise Apps
sponsored by Citrix
WHITE PAPER: This whitepaper explains how using Oracle applications, Citrix Receiver, and a smart phone, can mobilize any type of enterprise application affordably, overcoming security, usability, and platform incompatibility concerns.
Posted: 31 Mar 2010 | Published: 31 Mar 2010

Citrix

How four IT organizations re-define the workplace
sponsored by Citrix
WHITE PAPER: Explore 4 key examples of how businesses in all industries are leveraging desktop and application virtualization solutions to embrace workshifting and capitalize on efficiency and productivity gains in this essential resource.
Posted: 13 Apr 2012 | Published: 31 Dec 2011

Citrix
 
 
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