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How to Select The Right Remote Support Tool
sponsored by LogMeIn, Inc.
WHITE PAPER: Workforce transformation has brought upon a need for flexibility, simplicity, and a scalable remote support technology, but which tool fits the bill? Inside, learn what 6 features are key to consider when deciding on a remote support tool.
Posted: 16 May 2017 | Published: 16 May 2017

LogMeIn, Inc.

Remote Data Protection
sponsored by IBM
WHITE PAPER: Thanks to IBM's Remote Data Protection Service you can efficiently back up your data so that it can be more easily recovered in the event of a disaster. This pay-as-you-use subscription service includes hardware, software and operational support.
Posted: 29 May 2008 | Published: 29 May 2008

IBM

The 10 Worst Practices for Technical Support and How to Overcome Them
sponsored by NTR Global
WHITE PAPER: This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
Posted: 29 Oct 2009 | Published: 29 Oct 2009

NTR Global

AT&T Mobile Remote Access Services
sponsored by AT&T Corp
PRODUCT OVERVIEW: AT&T's Mobile Remote Access Services provides flexible, highly secure access to corporate assets for all users.
Posted: 21 Oct 2011 | Published: 21 Oct 2011

AT&T Corp

Dell, Intel, & Microsoft Deliver Groundbreaking Efficiency and Productivity
sponsored by Dell, Inc. and Intel®
DATA SHEET: Dell systems with Intel® vPro™ technology running Microsoft® Windows® 7 can enhance your user experience and help optimize your IT resources helping to save time and money.
Posted: 25 Nov 2009 | Published: 25 Nov 2009

Dell, Inc. and Intel®

Remote Management for the Financial Sector
sponsored by Emerson Network Power
VIDEO: This video explains the role of out-of-band access in the disaster recovery process. It also highlights how an out of band solution can provide access even when the network is down, allowing for remote diagnostics and problem fixing capabilities.
Posted: 22 May 2014 | Premiered: 22 May 2014

Emerson Network Power

Mobile Social Networking and the Next Generation of Handheld Devices
sponsored by BlackBerry
WHITE PAPER: This paper explains how social networking and the next generation of handheld devices will improve business decision-making through efficient, unified communications and location awareness.
Posted: 25 Feb 2009 | Published: 25 Feb 2009

BlackBerry

HKMP Case Study: BlackBerry Solution is on the Money for Accounting Firm
sponsored by BlackBerry
CASE STUDY: Access this case study to learn how an accounting firm used BlackBerry® smartphones to meet their needs for almost immediate communications, collaboration, document access and security.
Posted: 16 Sep 2011 | Published: 16 Sep 2011

BlackBerry

Selection Criteria for Remote Support Tools: “Best-of-Breed” Products Speed ROI for Technology Investment
sponsored by NTR Global
WHITE PAPER: Remote support technology is a very popular service and support automation tool for high-tech companies. Freeware and shareware options are available, but come with their own risks. Leveraging a best-of-breed product can improve operational efficiency and customer satisfaction. Read on to learn what to look for in a remote support platform.
Posted: 29 Oct 2009 | Published: 29 Oct 2009

NTR Global

F5 Security Solutions for Messaging Systems
sponsored by F5 Networks, Inc.
WHITE PAPER: Are you looking for reliable and secure access to email from anywhere no matter what kind of device you are using? This paper details a solution that allows you to rely on email that is efficiently delivered, with minimal latency times & im...
Posted: 17 Nov 2006 | Published: 01 Sep 2006

F5 Networks, Inc.
 
 
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