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Citrix Receiver for Enterprise Apps
sponsored by Citrix
WHITE PAPER: This whitepaper explains how using Oracle applications, Citrix Receiver, and a smart phone, can mobilize any type of enterprise application affordably, overcoming security, usability, and platform incompatibility concerns.
Posted: 31 Mar 2010 | Published: 31 Mar 2010

Citrix

What is Desktop Virtualization?
sponsored by Intel
VIDEO: Discover how new compute models enable IT to gain the control they need while dialing in the performance their users need with PCs powered by 2nd gen Intel® Core™ vPro™ processors with built in Intel® Virtualization Technology (Intel® VT). Learn to maximize IT flexibility without compromising performance and mobility in this informative video.
Posted: 13 Sep 2011 | Premiered: 13 Sep 2011

Intel

Effectively Balancing Speed, Quality and Cost Metrics
sponsored by Citrix Online- GoToAssist
WHITE PAPER: Read this white paper to gain insight to new ways to leverage remote support platforms to create effective dashboards for customer and technical support. Along with recommendations for what to include in service dashboards.
Posted: 10 Oct 2011 | Published: 10 Oct 2011

Citrix Online- GoToAssist

The 10 Worst Practices for Technical Support and How to Overcome Them
sponsored by NTR Global
WHITE PAPER: This white paper will explore 10 of the "worst practices" that are common to customer support operations. We will discuss how these worst practices can creep in to your contact center and ways to deal with them. We will also touch on how to eliminate well‐intentioned management blunders and discuss good and bad uses of support technology.
Posted: 29 Oct 2009 | Published: 29 Oct 2009

NTR Global

9 Advantages to Using Remote Support Tools for an IT Support Company/Consultant
sponsored by GFI Software
WHITE PAPER: With the imminent announcement of GFI MAX Remote Management’s new and greatly improved remote support tool ‘Take Control’ – it’s time to take a close look at the world of Remote IT Support.
Posted: 22 Dec 2010 | Published: 22 Dec 2010

GFI Software

Desktop as a Service: Overcome Key VDI Obstacles
sponsored by Dell, Inc. and Intel®
WHITE PAPER: Read this white paper to learn about a new comprehensive virtualization solution can help you reduce complexity in the data center, reduce acquisition costs, and enhance end-user experiences.
Posted: 15 Dec 2011 | Published: 15 Dec 2011

Dell, Inc. and Intel®

Planning for a Pandemic: Turning Office Workers into Mobile Workers for Business Continuity
sponsored by Fiberlink Communications
WHITE PAPER: This white paper looks at some of the key issues facing enterprises that might need to turn office workers into mobile workers, rapidly and in large numbers.
Posted: 20 Jul 2009 | Published: 20 Jul 2009

Fiberlink Communications

How to Choose a Solution That's Right for Your Channel Business
sponsored by Dell Software
EGUIDE: Access this e-guide to gain tips on how to choose a good remote monitoring and management (RMM) solution as a managed services provider.
Posted: 06 May 2011 | Published: 06 May 2011

Dell Software

How to Extend your Virtual Private Network with Citrix GoToMyPC Corporate
sponsored by Citrix Online - GotoMyPC
WHITE PAPER: Read this white paper to learn how companies can deliver more effective remote access by augmenting their traditional VPN with Web-based technologies.
Posted: 13 Nov 2008 | Published: 13 Nov 2008

Citrix Online - GotoMyPC

Mobile Social Networking and the Next Generation of Handheld Devices
sponsored by BlackBerry
WHITE PAPER: This paper explains how social networking and the next generation of handheld devices will improve business decision-making through efficient, unified communications and location awareness.
Posted: 25 Feb 2009 | Published: 25 Feb 2009

BlackBerry
 
 
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