All resources sponsored by:

Mindshare Technologies

5 Matches
Automating Your Call Center Feedback
sponsored by Mindshare Technologies
WHITE PAPER:The most successful contact centers are turning to leading-edge automated feedback solutions and developing processes to incorporate feedback into daily operations.
Posted: 05 Mar 2008 | Published: 04 Mar 2008
Get This Now


Listen and Learn - Improving Operations by Utilizing Customer Feedback
sponsored by Mindshare Technologies
WHITE PAPER:Organizations can obtain and analyze feedback from a department, region, branch, or most importantly, an individual employee.
Posted: 05 Mar 2008 | Published: 04 Mar 2008
Get This Now


The Platinum Rule of Service
sponsored by Mindshare Technologies
WHITE PAPER:The Platinum Rule builds on the Golden Rule for our more individualistic society by recognizing that we have very different preferences than those around us.
Posted: 05 Mar 2008 | Published: 04 Mar 2008
Get This Now


But, Will Customer Measurement Improve Our Profits?
sponsored by Mindshare Technologies
WHITE PAPER:The purpose of this paper is to outline the basics of the correlation between loyalty and profits and to present the case for continuous customer and employee feedback.
Posted: 05 Mar 2008 | Published: 04 Mar 2008
Get This Now


Service Lapse Recovery Requires Local Accountability
sponsored by Mindshare Technologies
WHITE PAPER:Customers who regularly purchase goods or services from you will eventually run into a proble, while you may be tempted to assume that they'll overlook one faulty product, you shouldn't take it lightly.
Posted: 05 Mar 2008 | Published: 04 Mar 2008
Get This Now

TOPICS:  Customers

5 Matches
Page: 

About TechTarget:

TechTarget provides enterprise IT professionals with the information they need to perform their jobs - from developing strategy, to making cost-effective IT purchase decisions and managing their organizations' IT projects - with its network of technology-specific Web sites, events and magazines

All Rights Reserved, Copyright 2000 - 2014, TechTarget | Read our Privacy Statement