Rich Site Summary

EBOOK: You’ve heard the buzz about Web 2.0 and social CRM, but where to start? In this eBook, find out more about Web 2.0 and social media in the context of CRM. Learn more about using Web 2.0 to build customer loyalty and get expert insight into the role that social CRM may play in the future.

Posted: 05 Oct 2010 | Published: 05 Oct 2010

WHITE PAPER: The consumer Web has shown us the power of the internet as a social, collaborative platform, particularly when compared to existing rigid corporate environments. Wikis, blogs, Really Simple Syndication (RSS) feeds, social networks, tagging, and mashups are flexible, user-driven tools that have the potential to bring many benefits to the enterprise.

Posted: 03 Apr 2009 | Published: 01 Aug 2008

WHITE PAPER: This White Paper is a practical guide to how to properly deal with Enterprise 2.0 applications (and what they are to begin with), from getting visibility to how to create and enforce policies that allow for safe enablement.

Posted: 05 Jan 2010 | Published: 01 Dec 2009

WHITE PAPER: We are now exiting a historical moment of under managed and only occasionally acted-upon information to an environment requiring much more active, much more intense, much more aggressive information management. You as an executive will be held much more accountable for your data management behaviors. Read this white paper to learn more.

Posted: 30 Jul 2010 | Published: 30 Jul 2010

WHITE PAPER: Software asset management can be seen as both more complex than IT asset management and less necessary, but neither of these assumptions are true. Read on to learn why software asset management is more than an expensive luxury—it’s a necessary tool that can save you time, money, and headache down the line.

Posted: 25 Sep 2020 | Published: 25 Sep 2020

EBOOK: What does a software and cloud lifecycle management transition look like? Dive inside this quick blueprint to step through a software and cloud lifecycle management workshop of your own, revealing the lifecycle challenges your own organization might be grappling with — sometimes without even knowing — and pointing towards the answers of best fit.

Posted: 12 Feb 2021 | Published: 12 Feb 2021

RESOURCE: Negotiating with vendors can be an intimidating process. As confidently as someone may start the conversation, it can end up feeling like the vendor leaves with the upper hand, and the organization ends up without the outcome they wanted. Open up this blog post to learn how to take back control of the conversation.

Posted: 11 Feb 2021 | Published: 11 Feb 2021

EGUIDE: IT leaders are used to doing more with less, but the pandemic has forced many organisations to reassess whether the way processes have always been run, is optimal. With people having to work from home, many organisations have needed to automate previous manual tasks, in order to remain operational.

Posted: 19 Feb 2021 | Published: 19 Feb 2021

EZINE: The new wave of enterprise mobile application development has altered how app dev fits into IT's overall strategy. Learn how the sides can come together.

Posted: 11 Jul 2017 | Published: 11 Jul 2017

EBOOK: Download this expert handbook to uncover several new forms of technology that are integral to the intelligent enterprise and learn how these tools can help to boost employee experience and give your organization a competitive advantage.

Posted: 30 Apr 2019 | Published: 30 Apr 2019