Rich Site Summary

EBOOK: You’ve heard the buzz about Web 2.0 and social CRM, but where to start? In this eBook, find out more about Web 2.0 and social media in the context of CRM. Learn more about using Web 2.0 to build customer loyalty and get expert insight into the role that social CRM may play in the future.

Posted: 05 Oct 2010 | Published: 05 Oct 2010

WHITE PAPER: The consumer Web has shown us the power of the internet as a social, collaborative platform, particularly when compared to existing rigid corporate environments. Wikis, blogs, Really Simple Syndication (RSS) feeds, social networks, tagging, and mashups are flexible, user-driven tools that have the potential to bring many benefits to the enterprise.

Posted: 03 Apr 2009 | Published: 01 Aug 2008

WHITE PAPER: We are now exiting a historical moment of under managed and only occasionally acted-upon information to an environment requiring much more active, much more intense, much more aggressive information management. You as an executive will be held much more accountable for your data management behaviors. Read this white paper to learn more.

Posted: 30 Jul 2010 | Published: 30 Jul 2010

WHITE PAPER: This White Paper is a practical guide to how to properly deal with Enterprise 2.0 applications (and what they are to begin with), from getting visibility to how to create and enforce policies that allow for safe enablement.

Posted: 05 Jan 2010 | Published: 01 Dec 2009

WHITE PAPER: Learn about a low-code PaaS app development offering designed for building apps quickly for ITSM, security operations, customer service, and beyond.

Posted: 01 Mar 2018 | Published: 01 Mar 2018

EGUIDE: Blockchain deployments are rapidly becoming mainstream. Nearly 40% of respondents' companies are deploying blockchain technology, rising to 57% amongst companies with over 20,000 employees. In part, this is due to increased awareness and understanding of what blockchain entails, particularly at Founder/CEO level.

Posted: 01 Aug 2017 | Published: 01 Aug 2017

RESEARCH CONTENT: This Forrester Total Economic Impact report examines a cloud-based, low-code development platform and how it can help you build apps faster. Learn about ServiceNow's Now Platform, and find out how you can accelerate app development and delivery on PaaS.

Posted: 24 Jan 2018 | Published: 30 Apr 2017

EGUIDE: In this expert e-guide, explore how organizations are adapting to the growing complexity of mobile app development with mobile backend as a service (MBaaS) platforms and a hybrid approach to cultivating mobile developer skills.

Posted: 15 Dec 2017 | Published: 12 Dec 2017

EGUIDE: Since the data center infrastructure management (DCIM) market seems nearly limitless, it is important to have an evaluation process to find the software platform that best meets your organization's unique needs. This e-guide discusses the six key evaluation areas necessary to finding the DCIM tool that works best for you.

Posted: 11 Dec 2017 | Published: 04 Dec 2017

EGUIDE: In this expert e-guide, learn about the debate about which parts – if any – of app development should be handled by LOB employees and IT professionals other than developers themselves. Enter the discussion and find out how DevOps and no-code/low-code tools are reshaping the way cloud and mobile apps are being built.

Posted: 15 Dec 2017 | Published: 12 Dec 2017