Defense Department White Papers, Software Downloads, Definition and Webcasts

IT Agents > Government Agencies (U.S.) >
Defense Department Reports

Solution Spotlight: Creating a Strong Customer Experience Management Strategy sponsored by TechTarget Customer Experience EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more. Posted: 05 Dec 2012 \| Published: 05 Dec 2012 TOPICS: Collaboration \| Communications Systems \| Contact Center Management \| Customer Loyalty \| Customer Profiles \| Customer Satisfaction \| Customer Service \| IT Agents \| IT Departments

Essential Supplier Report: Smart City Suppliers sponsored by IBM WHITE PAPER: This report cuts to the chase when it comes to suppliers focusing on smart cities and forwar-thinking municipalities. Read now for evaluations on leading players in the market that have the capacity to provide leadership on large-scale projects spanning multiple city requirements. Posted: 10 Nov 2015 \| Published: 10 Nov 2015 TOPICS: Application Deployment \| Application Development \| Application Development and Integration Services \| Application Life-Cycle Management \| Application Portfolio Management \| Business Development \| Business Integration \| Business Intelligence \| Government Agencies (U.S.) \| Governments

Guard Data In Government Environments by Implementing Continuous Diagnostics and Mitigation sponsored by IBM WHITE PAPER: This resource features a cost-effective automated diagnostics and mitigation security solution that offers continuous protection and is easily integrated with existing systems. Posted: 09 May 2014 \| Published: 31 Dec 2013 TOPICS: Compliance (Systems Operations) \| Data Security \| Government Agencies (non-U.S.) \| Government Agencies (U.S.) \| Government Information Security \| Governments \| Risk Management \| Security \| Security Infrastructure \| Security Management \| Security Managers \| Security Spending \| Security Systems \| Security Threats

Enterprise Content Management for Transforming Government sponsored by EMC Corporation WHITE PAPER: Read this issue brief by Center for Digital Government to learn how the Commonwealth of Massachusetts and the County of San Diego are improving service delivery by managing information electronically. What benefits could ECM bring to your agency? Posted: 10 Dec 2010 \| Published: 10 Dec 2010 TOPICS: Compliance (Systems Operations) \| Dashboards \| Data Management \| Data Storage \| Enterprise Content Management \| Government Agencies (U.S.) \| Information Management \| Records Management

Smart City as a Service: Using Analytics to Equip Communities for Data Driven Decisions sponsored by IBM WHITE PAPER: This white paper how to enable municipal IT managers to build a flexible cloud foundation and support a smart city service strategy. Read on to discover how to deploy on a secure hybrid cloud model to accommodate all workloads. Posted: 05 Nov 2015 \| Published: 05 Nov 2015 TOPICS: Cloud Computing \| Cloud CRM \| Cloud Management \| Government Agencies (U.S.) \| Governments

The 7 Deadly Skills of The Perfect Employee sponsored by Skillsoft WHITE PAPER: This resource examines the 7 skills essential to employee success and how to keep your employees productive and satisfied. Posted: 23 Apr 2012 \| Published: 23 Apr 2012 TOPICS: Certification Programs \| eLearning \| Employee Performance Management (EPM) \| IT Agents \| Training \| Training and Educational Services \| Training Software

The Changing Role of the CIO sponsored by Hewlett-Packard Enterprise PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more. Posted: 28 Nov 2012 \| Published: 28 Nov 2012 TOPICS: CIOs \| IT Agents \| IT Best Practices \| IT Industry \| IT Infrastructure \| IT Service Management \| IT Services \| IT Spending

Into the Future: The Fast Track for Financial Markets sponsored by IBM Line of Business WHITE PAPER: This paper explores how high performance computing solutions from IBM can enable high-velocity financial analytics and trading. Posted: 17 Jun 2008 \| Published: 01 Sep 2007 TOPICS: Government Agencies (U.S.) \| High Performance Computing

Technical Guide on Government Security sponsored by TechTarget Security EGUIDE: Information security practices of government organizations is at an all time high as attackers begin to focus on critical infrastructures and resources. This expert e-guide, presented by SearchSecurity.com, explores where government organizations need to direct their efforts in order to understand and properly mitigate critical threats. Posted: 26 May 2011 \| Published: 23 May 2011 TOPICS: Government Agencies (U.S.) \| Government Information Security \| Risk Management \| Security Management \| Security Threats \| Vulnerability Management

Building Solutions For Smarter Governments: Six Ways to Increase Responsiveness, Service Quality, Accountability and Taxpayer Value sponsored by IBM WHITE PAPER: This paper describes how smarter government means making operations and services truly citizen-centric, integrating their service delivery, coordinating programs and allowing a choice of access channels, as well as placing the most needed transactions on the Web. Posted: 21 Jan 2011 \| Published: 21 Jan 2011 TOPICS: Cloud Computing \| Collaboration \| eGovernment \| Government Agencies (U.S.) \| Government Information Security \| SOA \| SOA Governance \| Web Services \| Web Services Architecture

Defense Department Reports