EGUIDE:
In this expert e-guide, customer experience pro Scott Sachs, President of SJS Solutions LLC, examines the maturation of online video chat as an effective tool in contact centers. Discover tips for architecting personalized customer journeys, and learn how to address some of the challenges of video-based customer service.
EGUIDE:
This expert E-Guide discusses the integration of video-conferencing into a unified communications strategy by introducing guidelines for establishing a video-conferencing action plan and weighing the pros and cons of various web conferencing options.
EGUIDE:
This expert e-guide explains what you need to know before diving into a Skype for Business deployment. Access now to learn how to prepare your infrastructure and organization by taking a hybrid approach to deployment that focuses on end-user training and adoption.
PRODUCT LITERATURE:
RADVISION is extending its support of the Microsoft unified communications product line with the new SCOPIA Microsoft Office Communications Server (OCS) 2007 Connector.
WHITE PAPER:
Why should your network be "Video-Ready"? Video applications have enabled enterprises to significantly increase worker productivity, improve collaboration, reduce costs, and streamline and optimize business operations. This paper dicusses the factors that will accelerate adoption of video solutions over the next few years.
EGUIDE:
This e-guide shares information on the latest video codec technology and explains why business intelligence (BI) must grow to include processes that let IT teams find, examine, exploit, or delete video content.
WHITE PAPER:
Frost & Sullivan presents the 2008 Product Differentiation Innovation Award in the videoconferencing infrastructure systems market to RADVISION.
EGUIDE:
In this expert E-Guide, uncover a list of important questions that should be asked of you and your organization when you are considering a UC implementation. Explore seven phases of implementation for the analysis of the value of UC in each.
EGUIDE:
If you're unaware of what WebEx video conferencing software has to offer, it's in your best interest to educate yourself on its exciting, evolving functionality. In this expert e-guide, learn how WebEx is evolving with the times to provide businesses with top quality video conferencing.
EGUIDE:
This expert e-guide examines the leading video conferencing vendors and their products, so you can choose the most effective service for your particular environment.
