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Digital Communications Systems Reports
 
Gartner: How to build an online community
sponsored by ComputerWeekly.com
ANALYST BRIEF: Gartner analyst Julie Hopkins explains seven ways to lure people to participate in online communities and shows how to choose the tactics that will best suit your business needs.
Posted: 14 Feb 2014 | Published: 14 Feb 2014

ComputerWeekly.com

Outthinking Disruption in Communications: The 2020 CSP in the Cognitive Era
sponsored by IBM
WHITE PAPER: This executive report predicts that by 2020, successful content service providers will split along two lines: becoming digital service providers, or digital service enablers. Learn how you can change to fit this new landscape through techniques such as early integration with the IoT, network virtualization, and investing in cognitive systems.
Posted: 22 Sep 2016 | Published: 22 Sep 2016

IBM

The Essentials of Avaya System and Session Manager
sponsored by Global Knowledge
WHITE PAPER: This paper examines how Avaya has come to the forefront in the SIP universe with the Avaya System and Session Manager platforms, which use the SIP protocol to create a central management and control platform for an enterprise communication structure.
Posted: 11 Jul 2014 | Published: 11 Jul 2014

Global Knowledge

Case Study: How Secrid Stays Connected to Sell Globally
sponsored by NetSuite
VIDEO: Watch this 2 minute case study to learn how Secrid, a secure wallet designer based in the Netherlands, uses a platform to sell their products around the world and coordinate with sales teams in an easy-to-navigate environment.
Posted: 17 Oct 2016 | Premiered: 16 Mar 2016

NetSuite

Demystifying UCaaS: Insights on Cloud-Based Communications Costs, Benefits, Deployments
sponsored by TechTarget
RESOURCE: Many technology terms today have murky definitions. Two of these are UCaaS and cloud UC. What do these terms actually mean, and are they synonymous? Our newly launched resource, Guide to Unified Communications as a Service, sheds some light on this important topic.
Posted: 30 Nov 2015 | Published: 30 Nov 2015

TechTarget

Building a Better Office 365 is Easier Than You Think
sponsored by Box
WHITE PAPER: In the cloud, there's no place for silos. User-friendly, cloud-based platforms offer a single repository for all your content, so it's easy to organize, move and secure practically everything. This article discusses embracing and enhancing an Office 365 deployment with cloud based content management, collaboration, and security.
Posted: 29 Sep 2016 | Published: 29 Sep 2016

Box

IBM SmartCloud for Social Business Mobility
sponsored by IBM
WHITE PAPER: This white paper introduces one company's portfolio of online services, including scalable and security-rich email, web conferencing, and social collaboration, that can help to improve employee responsiveness and effectiveness in support of social business.
Posted: 02 Oct 2014 | Published: 30 Sep 2014

IBM

Service Cloud: New Capabilities Aiming to Unify Fragmented CEM
sponsored by Salesforce.com
EGUIDE: Did you know that 61% of consumers must interact with a company on multiple channels to resolve a customer service issue? And did you also know that Salesforce has brought new capabilities to Service Cloud, aiming to help unify fragmented customer journeys? View this guide to learn about them, it's pricing and availability.
Posted: 20 Jul 2016 | Published: 19 Jul 2016

Salesforce.com

7 Things You Didn't Know Were Possible with Self Service and Automation
sponsored by Avaya TSG
WHITE PAPER: New paradigms of self service and automation have emerged that make it essential for you to stay current with your patient engagement and communication strategy. Uncover key information about these paradigms and learn 7 things you didn't know were possible with automation.
Posted: 30 Jun 2016 | Published: 31 Dec 2015

Avaya TSG

Top Unified Communications Trends for Midsize Businesses
sponsored by Cisco
WHITE PAPER: This insightful white paper summarizes research from Forrester regarding current usage trends and perceptions of unified communications among midsize organizations around the world.
Posted: 01 Apr 2014 | Published: 31 Jan 2014

Cisco
 
 
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