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Digital Communications SystemsWhite Papers (View All Report Types)
 
Video communications: Streamlining collaboration for midmarket enterprises
sponsored by North Sydney IT and Cisco
WHITE PAPER: This exclusive paper takes an in-depth look at the increasing value of video communications for the midmarket enterprise, discussing the top five IT challenges organizations face today and how video communications can help you overcome them. Read on to learn more.
Posted: 04 Apr 2014 | Published: 04 Apr 2014

North Sydney IT and Cisco

Ovum: Business tips for using SMS and web chat
sponsored by ComputerWeekly.com
WHITE PAPER: Web chat and SMS offer ways for enterprises to broaden channel support and personalize customer service without spending on complex solutions. While both solutions offer business benefits via customer outreach and support capabilities, they are currently two separate solutions.
Posted: 21 Oct 2011 | Published: 21 Feb 2011

ComputerWeekly.com

Improving Collaboration and Trimming Infrastructure Costs in a Hybrid Environment
sponsored by IBM
WHITE PAPER: This white paper describes how IBM SmartCloud services helped Brunswick Corporation, an employer of 16,000 worldwide, to cost-effectively support a variety of mobile devices, and also enabled them to move email, meeting, and other capabilities to the cloud while keeping other applications in-house.
Posted: 30 Sep 2014 | Published: 29 Nov 2013

IBM

Insights on scaling network efficiency economically
sponsored by HP
WHITE PAPER: Expectations run high in today's bandwidth-intensive, always-on computing world. Users expect instant access to applications, fast-streaming videos, jitter-free voice, and Web pages that load in the blink of an eye. Failing to meet these expectations can have a significant impact.
Posted: 11 Aug 2014 | Published: 31 Dec 2012

HP

ShoreTel Communicator: Transforming the Way People Work With UC
sponsored by ScanSource & ShoreTel
WHITE PAPER: Discover how a powerful unified communications (UC) application can help any employee in any organization connect to people and information – no matter where they are located or what platform they are using.
Posted: 02 Aug 2012 | Published: 29 Apr 2011

ScanSource & ShoreTel

Vendor Landscape: Video Conferencing
sponsored by Avaya
WHITE PAPER: This resource takes an in-depth look at the videoconferencing (VC) vendor marketplace, as well as must-have VC capabilities and features. Also inside, find a side-by-side comparison of VC vendor strengths and weaknesses.
Posted: 12 Aug 2013 | Published: 12 Aug 2013

Avaya

Upgrading to Cisco Unified Communications Manager Business Edition 6000
sponsored by Cisco Systems, Inc.
WHITE PAPER: Learn how the Cisco Unified Communications Manager Business Edition enables your employees to collaborate in the office or on the road from desk phones, PCs or Macs, mobile phones, business tablets, or any combination.Now through Oct.29th 2011, US-based customers can buy one eligible Cisco Unified IP Phone and get another free.
Posted: 07 Sep 2011 | Published: 07 Sep 2011

Cisco Systems, Inc.

5 Ways to Optimize Your Workforce for Customer Contact in a Social Marketplace
sponsored by Aspect
WHITE PAPER: This white paper discusses how workforce, quality and performance management capabilities provide practical business processes and tools for effective staffing, monitoring, reporting, evaluation and coaching.
Posted: 29 Aug 2013 | Published: 29 Aug 2013

Aspect

Transforming your Contact Center…”SIP-ly” Stated
sponsored by AT&T Corp
WHITE PAPER: Many businesses are investigating new ways to transform your voice now and prepare for the future of communications. This means taking a look, at and moving to, an IP-based communications infrastructure.
Posted: 21 Sep 2011 | Published: 21 Sep 2011

AT&T Corp

Frost & Sullivan – 2013 Global VC Technology Leadership Award
sponsored by Vidyo, Inc.
WHITE PAPER: This Frost & Sullivan research paper details why Vidyo was awarded their Technology Leadership award in the videoconferencing market and how the solution meets today's top VC benchmarks.
Posted: 02 May 2013 | Published: 31 Dec 2012

Vidyo, Inc.
 
 
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