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Digital Communications Systems White Papers (View All Report Types)
The Essentials of Avaya System and Session Manager
sponsored by Global Knowledge
WHITE PAPER: This paper examines how Avaya has come to the forefront in the SIP universe with the Avaya System and Session Manager platforms, which use the SIP protocol to create a central management and control platform for an enterprise communication structure.
Posted: 11 Jul 2014 | Published: 11 Jul 2014

Global Knowledge

Virtual Events Best Practice Guide: The 6 Step Process
sponsored by Intercall
WHITE PAPER: This best practices guide provides you with advice for enhancing brand engagement in your organization by way of virtual events. Read on now to access info on the top marketing applications for these events, as well as the 6 step process for launching a virtual event.
Posted: 09 Sep 2015 | Published: 09 Sep 2015


Ovum: Business tips for using SMS and web chat
sponsored by
WHITE PAPER: Web chat and SMS offer ways for enterprises to broaden channel support and personalize customer service without spending on complex solutions. While both solutions offer business benefits via customer outreach and support capabilities, they are currently two separate solutions.
Posted: 21 Oct 2011 | Published: 21 Feb 2011

Top Trends Shaping Customer Communications Archiving
sponsored by EMC
WHITE PAPER: This expert white paper explores the advantages of moving to a next-generation customer communications archiving solution, and offers best practices for a successful deployment.
Posted: 24 Sep 2015 | Published: 24 Sep 2015


The Changing Face of Unified Communications
sponsored by NEC
WHITE PAPER: This white paper looks at the emerging technologies for UC as a result of the cloud and how that will impact your enterprise and your workforce.
Posted: 01 Jul 2015 | Published: 01 Jul 2015


Unified Communications Buyer’s Guide
sponsored by ShoreTel - OLD
WHITE PAPER: This Unified Communications Buyer's Guide explores how UC can benefit your organization, how to know if your company is ready for UC, questions you should ask any potential UC vendor, and much more!
Posted: 01 Aug 2012 | Published: 30 Dec 2011

ShoreTel - OLD

Beyond Business as Usual: The Mega Shift Toward Social Communications
sponsored by IBM
WHITE PAPER: Discover how integrating social software with communications is transforming the modern workplace, maximizing the potential of human capital, and generating value for businesses worldwide.
Posted: 09 Apr 2013 | Published: 02 Oct 2012


Enabling Innovation and Surpassing the Competition with Visual Collaboration
sponsored by Vidyo, Inc.
WHITE PAPER: This exclusive paper discusses how visual collaboration can be utilized by small to midsized businesses in order to significantly improve productivity and drive innovation. Read on to find out more.
Posted: 28 May 2014 | Published: 28 May 2014

Vidyo, Inc.

Buyer's Guide: What Every Business Needs to Know When Selecting a Phone System
sponsored by RingCentral
WHITE PAPER: This step-by-step guide helps you choose the right phone system based on your overall business goals.
Posted: 17 Feb 2014 | Published: 31 Dec 2013


What’s New in IP Office 9.0
sponsored by Avaya
WHITE PAPER: This exclusive paper examines a simple, powerful collaboration solution for midsized companies that offers increased scale, flexible deployment options, and simplified management to help your organization achieve productivity levels akin to large-scale organizations.
Posted: 11 Nov 2013 | Published: 11 Nov 2013

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