Communication Service Providers White Papers, Software Downloads, Definition and Webcasts

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Feb 11, 2012

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Communication Service Providers

Communication Service Providers Reports

CW+: Quocirca Report: Telecoms re-invention – death of the traditional telco sponsored by ComputerWeekly.com WHITE PAPER: The communications provider landscape is evolving as the demand for data—in fixed locations and on the move—outstrips the still growing demand for voice communications. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: Telecom Provisioning \| Telecommunications Infrastructure \| Telecommunications Service Providers \| Telecommunications Services

Protect Your Customer Base by Ensuring the Best Customer Experience sponsored by LogMeIn, Inc. WHITE PAPER: Access this whitepaper to learn more about the changing landscape for mobile devices and platforms, and how remote support can help improve customer service. Posted: 01 Feb 2012 \| Published: 01 Feb 2012 TOPICS: Collaboration \| Customer Interaction Services \| Customer Loyalty \| Customer Retention \| Customer Satisfaction \| Customer Service \| Customer Service Best Practices \| Customer Support Software \| Mobile Device Management \| Smart Phones \| Tablet PC \| Telecommunications Networks \| Telecommunications Service Providers

DirectAccess: The New VPN sponsored by Global Knowledge WHITE PAPER: This paper discusses how DirectAccess (DA) is a new feature in the Windows 7 and Windows Server 2008 R2 operating systems that allows users to remotely connect to their corporate network without a traditional VPN client configuration or application. Posted: 19 Jan 2011 \| Published: 19 Jan 2011 TOPICS: Network Security \| Remote Access Security \| Remote Access Software \| Remote Computing \| VPN \| VPN Appliances \| VPN Service Providers \| VPN Services \| VPN Software

Service Provider MPLS VPN Security Considerations sponsored by Certes Networks WHITE PAPER: This report explores security considerations for service provider MPLS VPN, and describes two threat scenarios against a real MPLS VPN environment that was constructed to demonstrate the typical attack surface of an MPLS Layer 3 VPN provider network. Posted: 27 Oct 2011 \| Published: 27 Oct 2011 TOPICS: MPLS \| Network Security \| Security Management \| Security Threats \| VPN \| VPN Service Providers

Mobile Device Security Overview sponsored by BlackBerry EGUIDE: This expert E-Guide highlights the 3 components for solid mobile device security, top mobile operating systems and more. Posted: 29 Sep 2011 \| Published: 29 Sep 2011 TOPICS: Mobile Device Management \| Secure Content Management \| Security \| Security Best Practices \| Security Management \| Security Threats \| Wireless Computing \| Wireless Networks \| Wireless Security \| Wireless Service Providers \| Wireless Services \| Wireless Telephones

Improving Wholesale Bottom Line by Deploying a Premium Reporting Portfolio sponsored by InfoVista Corporation WHITE PAPER: Implementing a service quality analytics framework will enable Wholesale Backhaul Service Providers to differentiate and augment the current value of their service offerings. Read this whitepaper to discover how framework applications can help Wireless SPs. Posted: 22 Nov 2011 \| Published: 22 Nov 2011 TOPICS: Bandwidth Management \| Ethernet Networks \| Ethernet Protocols \| Metro Ethernet Networks \| Network Architectures \| Network Capacity \| Network Management \| Wireless Service Providers

Assuring Next Generation Backhaul Deployments with Performance Visibility sponsored by InfoVista Corporation WHITE PAPER: Read this whitepaper to discover the challenges Wireless SPs have in managing Carrier Ethernet-powered backhaul networks and how they can achieve operational excellence. Posted: 22 Nov 2011 \| Published: 22 Nov 2011 TOPICS: Ethernet Networks \| Ethernet Protocols \| Metro Ethernet Networks \| Network Architectures \| Network Infrastructure \| Network Management \| Network Managers \| Network Operating Systems \| Network Performance \| Networking \| Wireless Service Providers

ITIL: The building blocks of an ITSM strategy sponsored by FrontRange Solutions Inc. EGUIDE: Services are the building blocks of an ITSM strategy, but how does an enterprise begin to pick and choose the "right" services to manage or develop? Inside this e-guide, get the answer to this question and more. Gain expert insight into utilizing ITIL for continuous improvement in asset management, ITSM, and help desk operations. Posted: 09 Jan 2012 \| Published: 09 Jan 2012 TOPICS: Asset Management Services \| Help Desk Management \| Help Desks \| IT Service Centers \| IT Service Management \| IT Services \| ITIL \| Service Creation

Gartner: The role of the IT department in mergers and acquisitions sponsored by ComputerWeekly.com WHITE PAPER: Mergers and acquisitions (M&As) are among the biggest challenges for enterprises and their IT organisations to navigate. Conventional leadership and management techniques often are not enough. Posted: 24 Oct 2011 \| Published: 24 Oct 2011 TOPICS: IT Infrastructure \| IT Management \| IT Services \| Mergers and Acquisitions

CA APM and CA APM Cloud Monitor sponsored by CA Technologies. VIDEOCAST: In this videocast, learn how to achieve advanced application and infrastructure monitoring to ensure optimal business service performance – all with the fast, low-cost deployment of a Software as a Service (SaaS) solution. Posted: 23 Jan 2012 \| Premiered: 23 Jan 2012 TOPICS: Application Life-Cycle Management \| Application Monitoring \| Application Monitoring Software \| Application Performance Management \| Application Performance Management Software \| Applications Management \| Applications Management Software \| IT Service Management \| IT Services

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