Slow Data Kills Business: Improve CX with the Right Data Management System
sponsored by InterSystems
EBOOK:
In this e-book, discover how data can help enhance your customer experience and drive business value. Explore the power of modern data management platforms, and learn how to deliver successful customer experiences with data-driven insights.
Posted: 15 May 2019 | Published: 15 May 2019
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Capitalize on the Value of Bank Data Drive Customer Engagement and Realize Operation Efficiencies with Advanced Analytics
sponsored by Hitachi Vantara
RESOURCE:
View this infographic to learn how banks and other organizations can turn their customer data into actionable insight through the use of advanced analytics. Review customer analytics best practices, and explore your software options with Hitachi Analytics.
Posted: 29 Apr 2019 | Published: 29 Apr 2019
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The Future of the Contact Center
sponsored by Avaya
RESEARCH CONTENT:
In this Gartner research report, discover what to expect from the future contact center. Learn how AI can help revolutionize your engagement and interactions, and explore the technological changes paving the way for the contact center of the future, including cloud technology, chatbots, and more.
Posted: 24 May 2019 | Published: 25 Apr 2019
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The Key to Unlocking Customer Insights and Driving the Customer Experience
sponsored by SAS
ANALYST REPORT:
Only 16% of companies think they are very effective at delivering real-time customer interactions across touch points and devices. Download this Harvard Business Review report for survey results and findings on real-time customer analytics.
Posted: 14 Aug 2018 | Published: 31 Mar 2018
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BPM Quarterly E-Zine: Business Process Management and Real-Time Analysis: Let the Real-Times Roll!
sponsored by Metastorm
EZINE:
The world must optimize its use of water to avert conflict. Hectic Heathrow airport needs to streamline processes to continue to grow. Meanwhile, software architects must effectively enable BAM systems that take newly enabled BPM feeds. Data analytics are becoming part of the mix for more BPM scenarios. Find out more in our BPM quarterly.
Posted: 29 Sep 2010 | Published: 29 Sep 2010
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IBM: An Early Leader across the Big Data Security Analytics
sponsored by IBM
WHITE PAPER:
Security data collection and analysis has become a big data dilemma – so why wouldn't you adopt a big data approach? This resource outlines why legacy analytics and SIEM tools are inefficient and explores how adopting a solution that combines real-time and asymmetric big data security analytics is vital to success.
Posted: 22 Jul 2013 | Published: 28 Jun 2013
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New Paradigms for High Performance Analytical Computing
sponsored by Vertica Systems
WHITE PAPER:
Read this paper to learn how combining a high performance batch programming and execution model with a high performance analytical database provides significant business benefits for a number of different types of applications.
Posted: 16 Jul 2010 | Published: 16 Jul 2010
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Vertica for Structured Finance
sponsored by Vertica Systems
WHITE PAPER:
This paper examines the increased business challenges in structured finance, the impact on the underlying enabling technologies, and describes how the use of Vertica’s column store, massively parallel processing (MPP) approach to database management and analytic processing can address some of these challenges.
Posted: 26 Aug 2011 | Published: 26 Aug 2011
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eGuide: Should you take the road to SAP HANA?
sponsored by SAP America, Inc.
EGUIDE:
Read this expert e-guide to uncover important points to consider about SAP's much-hyped, latest innovation, HANA, including ROI calculations, relevant use cases, best practices for use with ERP software, required skills for deployment, and more.
Posted: 02 Apr 2013 | Published: 02 Apr 2013
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Optimizing Your Return on Customer Attention with Oracle RTD
sponsored by Oracle Corporation
WHITE PAPER:
Read this white paper to learn how business intelligence (BI) can combine your explicitly-defined business rules and automatically-identified statistical information to deliver the best possible content to your customers for every single interaction.
Posted: 01 Feb 2012 | Published: 01 Feb 2012
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