Personal Communications Services Telephones

PRODUCT OVERVIEW: As organizations expand technologies and collaboration capabilities, a new challenge unveils itself: How do you integrate multiple modes of communication into an easy, consistent experience for all users with the latest capabilities and features? Find out in this solution brief, which explores NWN’s unified communication offering.

Posted: 08 Oct 2019 | Published: 08 Oct 2019

EGUIDE: In this expert guide learn about leading vendor Zoom and their new cloud PBX offerings, which use desk phones from Polycom and Yealink that integrate with contact center products from Five9 and Twilio.

Posted: 29 Jul 2019 | Published: 29 Jul 2019

WHITE PAPER: In this white paper, learn about a provider that offers a comprehensive cloud-based communications, collaboration, and contact center solution on a single technology platform.

Posted: 01 Feb 2019 | Published: 01 Feb 2019

WHITE PAPER: The increase in remote work is startling. In fact according to recent research, 68% of global, full-time employees reported working from home at least once per month. But what is the impact on management? Find out in this white paper, which gives tips and tricks for managing remote and co-located employees.

Posted: 25 Oct 2019 | Published: 25 Oct 2019

VIDEO: Cooper Standard, an auto parts supplier and material sciences company, uses Zoom to help their 30,000 employees communicate and collaborate across 21 countries. In this short video, Bob Cross and Matt Harper from Cooper Standard discuss the benefits they've experienced with Zoom Meetings, Zoom's high-quality VoIP, and Zoom Rooms.

Posted: 31 Jan 2020 | Premiered: 19 Jul 2019

CASE STUDY: Acosta had a legacy video communications tool in place, but it wasn’t meeting the organization’s needs, leaving its end users frustrated. However, with so many employees and a wide range of services, the teams needed a communications platform that employees would use. In this case study, learn why Acosta decided to implement Zoom.

Posted: 06 Feb 2020 | Published: 31 Dec 2019

EGUIDE: Unified communications apps are everywhere, but deploying them isn't an immediate recipe for success for organizations looking to improve workflow collaboration. Read this expert guide to review pre-buying considerations for UC tools, as well as suggestions for supporting user adoption.

Posted: 10 Sep 2019 | Published: 10 Sep 2019

ANALYST REPORT: Inside this analyst report from IDC, learn more about the threats that face server, processor, and other infrastructure components within today’s data centers – and find out how to start plugging potential holes in your organization’s own hardware security perimeter.

Posted: 14 Nov 2019 | Published: 30 Sep 2019

VIDEO: Global Knowledge is one of the world’s largest professional and IT training organizations. Its video communications solution had to fit the unique design of its online learning services, not the other way around. In this short video, find out how the Zoom platform, including Zoom’s APIs, helps empower Global Knowledge’s mission.

Posted: 03 Feb 2020 | Premiered: 19 Dec 2019

RESOURCE: In this UCaaS comparison matrix, take a look at the top 12 UCaaS vendors in North America and cross check them with the most important qualities and features that you need.

Posted: 15 Jan 2020 | Published: 15 Jan 2020