A Service Provider's Guide to IT Service Management Solutions
sponsored by Micro Focus
WHITE PAPER:
This service provider's guide to ITSM is designed to present providers with an understanding of current customer expectations, the issues that should be foremost in mind when assessing potential ITSM solutions, and 5 criteria for selecting the right ITSM. Access your copy here.
Posted: 19 Nov 2018 | Published: 19 Nov 2018
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Focus: Softer skills for a digital future
sponsored by ComputerWeekly.com
EGUIDE:
In this e-guide, industry experts explore the different types of skills that are needed for technology roles, as well as the increasing importance of soft skills, creativity and diverse thought in developing the technology teams of the future.
Posted: 12 Mar 2018 | Published: 12 Mar 2018
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UKI Salary Survey 2017/2018 Infographic
sponsored by IBM
DATA SHEET:
Compare your salary and career progression with over 1200 IT professionals with Computer Weekly's 2017 UKI Salary Survey.
Posted: 04 May 2018 | Published: 04 May 2018
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IT outsourcing in the digital age
sponsored by ComputerWeekly.com
EGUIDE:
In this e-guide, discover how cloud computing continues to change the IT outsourcing industry, how Indian staff are making up a larger proportion of the workforces at large western companies, and find out how IT is disrupting the legal firms that support the outsourcing industry.
Posted: 17 Apr 2018 | Published: 17 Apr 2018
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How IT Service Portals Are Actually Being Used
sponsored by Samanage
RESOURCE:
Check out this info-graphic to learn how IT service portals are truly being utilized by employees. Plus, get a glimpse into how IT support channels are projected to shift in coming years.
Posted: 08 Aug 2018 | Published: 08 Aug 2018
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Digital Revolution: Moving towards agility
sponsored by ComputerWeekly.com
EGUIDE:
In this e-guide, read more about Citic Pacific Mining's success, the role of the CIO and chief digital officer at GE, and how Australia is planning to develop its digital competencies.
Posted: 20 Mar 2018 | Published: 21 Mar 2018
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Get Up to Speed on VMware vSAN Troubleshooting Basics
sponsored by VMware and Intel
EGUIDE:
Virtualization and Linux expert Stuart Burns offers step-by-step guidance on VMware vSAN troubleshooting in this e-guide, including a visual of the web client and how to troubleshoot during host failure. Read on for the essentials.
Posted: 05 Dec 2018 | Published: 29 Nov 2018
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How Microsoft Streamlined their Royalty Payout Process with Automation
sponsored by Kryon Systems
WHITE PAPER:
In this case study, find out how Microsoft's Royalties and Operations team used robotic process automation to completely revamp their payout processes, gaining 2000% time savings and much more.
Posted: 17 Aug 2018 | Published: 17 Aug 2018
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How Support Services Can Simplify IT and Prevent Outages
sponsored by IBM
WHITE PAPER:
It's estimated that the average cost of a data center outage amounts to over $740,000 – a nearly 40 percent increase from 2010 estimates. Find out how IT support services can help your data center continue running airtight without risking outages, and can tackle painful, yet all-too-common IT environment challenges.
Posted: 08 Nov 2018 | Published: 08 Nov 2018
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Best Practices for Simple, Secure Device Management
sponsored by Citrix
WHITE PAPER:
Discover eight best practices to consider in your device management strategy, designed to ensure that security and cost factors don't go neglected. Download now to find out how your IT stacks up and where it stands to improve.
Posted: 10 Jul 2018 | Published: 10 Jul 2018
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