IT Literacy

EZINE: In this week's Computer Weekly, we report on the auditing of algorithms to countervail bias. We examine what CISOs can learn from Covid-19. And we assess how competent AI is at building applications that deliver the best possible customer experience, in our buyer's guide to modern software development. Read the issue now.

Posted: 24 Aug 2020 | Published: 25 Aug 2020

EZINE: In this week's Computer Weekly, did the UK's defence and security review really suggest a nuclear response to a cyber attack? Data visualisation has been widely used to explain the Covid-19 pandemic, but not always that effectively. And jewellery retailer Pandora explains how it kept the personal touch as customers went online. Read the issue now.

Posted: 22 Mar 2021 | Published: 23 Mar 2021

EZINE: In this week's Computer Weekly, our latest buyer's guide looks at the future of robotic process automation (RPA). Google's legal victory against Oracle over the use of Java APIs has huge significance for software developers. And we find out how expectations of IT have grown as firms prepare for the post-Covid workplace. Read the issue now.

Posted: 12 Apr 2021 | Published: 13 Apr 2021

EGUIDE: In this e-guide read how the former could be achieved in the region if women were given more opportunity in IT roles, with over a quarter of Middle East businesses having male only IT teams. We also look at the pay and benefits expectations of IT professionals in the Middle East.

Posted: 23 Jan 2020 | Published: 23 Jan 2020

VIDEO: Automation alone can’t replace the human element of the workforce. In this video, see daily skills become key building blocks in the workflow and learn how humans and AI can work together to deliver a better customer experience and leave the human side of the customer experience to, well, the humans. Watch the video here.

Posted: 20 Jan 2021 | Premiered: 24 Sep 2020

WEBCAST: Incorrectly tuned alerts can result in an alert system failure. Additionally, managing alerts can be time consuming and can take attention away from what’s important. Tune into this webinar to learn best practices for improving an alerting strategy, such as setting alert routing, avoiding alert email overload and more.

Posted: 14 Jan 2021 | Premiered: Jan 14, 2021

EGUIDE: This year, we asked nearly 300 IT professionals in APAC which technology areas they identified as being imperative for 2021. In this infographic find out how remote working is influencing investments, learn about shifts in application development trends and which infrastructure tools will be deployed most in 2021.

Posted: 13 Jan 2021 | Published: 13 Jan 2021

EGUIDE: Over half of IT professionals in ASEAN received a pay rise in 2019, underscoring the growing demand for tech talent in the region. In this e-guide, we look at salary and benefits expectations, how skills shortages are driving the buoyant IT market, and why there's still room for improvement when it comes to women in IT.

Posted: 17 Feb 2020 | Published: 18 Feb 2020

WHITE PAPER: Today’s IT organizations need to not only deliver fast and personal services at scale,they also must constantly pivot to meet any challenges that may arise in a constantly changing world. Powerful, smart ITSM tools can help. Download this white paper to explore how to boost your ITSM tools with machine learning, chat bots and analytics.

Posted: 01 Feb 2021 | Published: 01 Feb 2021

RESOURCE: This Magic Quadrant report from Gartner uncovers vendors in the enterprise ITSM markets that can help organizations build up their current and future IT roadmaps.

Posted: 05 Jan 2021 | Published: 06 Oct 2020