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FCC Reports
 
Consensual Fax: Strategies for Happy Customers and FCC Compliance
sponsored by FaxBack, Inc.
WHITE PAPER: Provides a brief introduction to the July 2003 updated FCC regulations regarding fax and discusses tools to help companies fax responsibly.
Posted: 18 Sep 2003 | Published: 01 May 2004

FaxBack, Inc.

Solution Spotlight: Creating a Strong Customer Experience Management Strategy
sponsored by SearchCRM
EGUIDE: In this e-guide, learn how to resolve communication issues between the IT and contact center departments by creating internal service-level agreements, recognizing that what's right for the organization is the same as what's right for the customer, and more.
Posted: 05 Dec 2012 | Published: 05 Dec 2012

SearchCRM

Case Study: Giving Public Defenders the Tools They Need
sponsored by Dell EMC
WHITE PAPER: In this case study, find out how the Maryland Office of the Public Defender made the right technology choices to keep up with growing case volumes, keeping their defenders equipped with the right tools to tackle over 225,000 cases per year.
Posted: 07 Nov 2018 | Published: 07 Nov 2018

Dell EMC

Open Trusted Technology Provider Standard (O-TTPS)
sponsored by ComputerWeekly.com
WHITE PAPER: This standard is aimed at enhancing the integrity of commercial off the shelf ICT products and helping customers to manage sourcing risk.
Posted: 10 Apr 2013 | Published: 10 Apr 2013

ComputerWeekly.com

Optimizing the PC Segment of California's IT Infrastructure
sponsored by Intel Corporation
CASE STUDY: Researchers found that by creating a dynamic IT environment- standardized, centralized, automated, and mobile-California can achieve a greener, more secure computing complex that improves productivity, delivering greater efficiency at a lower cost to taxpayers and the environment.
Posted: 27 May 2009 | Published: 27 May 2009

Intel Corporation

Advanced Case Management for Government
sponsored by IBM
WHITE PAPER: How can you tap into today's data growth trend to improve processes? This white paper examines the drastic explosion of data and explores how governments have begun to handle this massive influx of information.
Posted: 02 Dec 2015 | Published: 02 Dec 2015

IBM

World War C: Understanding Nation-State Motives Behind Today’s Advanced Cyber Attacks
sponsored by FireEye
WHITE PAPER: This guide explores the unique characteristics of cyber-attack campaigns waged by governments worldwide.
Posted: 05 Mar 2014 | Published: 31 Dec 2013

FireEye

Transcript: The Changing Role of the CIO
sponsored by Hewlett Packard Enterprise
PRESENTATION TRANSCRIPT: This presentation transcript addresses the key challenges new CIOs face, their priorities in the role, how they can balance legacy systems with the need to drive change, and more.
Posted: 02 Apr 2013 | Published: 02 Apr 2013

Hewlett Packard Enterprise

Cloud Computing: Get to know the basics
sponsored by Red Hat
WHITE PAPER: This white paper explains how government IT can enjoy cloud capabilities while keeping existing IT investments and avoiding vendor lock-in. Explore how open source and application portability in the cloud and the relationships between technology providers are critical to building a successful cloud strategy.
Posted: 23 Jan 2012 | Published: 05 Jan 2012

Red Hat

Essential Supplier Report: Smart City Suppliers
sponsored by IBM
WHITE PAPER: This report cuts to the chase when it comes to suppliers focusing on smart cities and forwar-thinking municipalities. Read now for evaluations on leading players in the market that have the capacity to provide leadership on large-scale projects spanning multiple city requirements.
Posted: 10 Nov 2015 | Published: 10 Nov 2015

IBM
 
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