Unified collaboration (UC) is transforming the way business is done globally. In this issue of CW ASEAN, we take a closer look at how ASEAN enterprises are embracing UC tools, factors that organizations should consider when developing a UC strategy, and the emergence of startups that have been shaking up the marketplace.
Australian organisations such as BPay are turning to unified communications (UC) to create workplaces where employees operate in a flexible and open work environment. In this issue of CW ANZ, we look at how companies are approaching UC, the state of the market and what organisations need to do to be successful in rolling out UC tools.
In this issue, discover how the channel is making sure the human touch is maintained during the pandemic, with insight into how closer bonds can be developed and on how to maintain productivity. Also read about 'hybrid working' is set to shape the future of the workplace
The line between unified communications and the contact center is blurring as organizations look to bring both technologies together via cloud adoption. In this expert guide, find out if moving your contact center to the cloud is right for you, and explore 5 tips for picking a call center CX platform.
This resource examines the complexity of IP multicasting and an approach to overcome these limitations – delivering new levels of performance, scalability and resiliency to IP multicasting.
Collaboration is evolving at an unprecedented pace. What used to be an ad-hoc practice is now ubiquitous in our remote working world, and it is important to develop practical strategies to make the most of collaborative tools. Dive into this guide to learn how to do so, which includes 3 pillars of successful collaboration in the workplace.
This informative case study examines how a global business was able to extend their high-performance infrastructure to deliver online responses in less than ten milliseconds, regardless of location.
This white paper introduces one company's portfolio of online services, including scalable and security-rich email, web conferencing, and social collaboration, that can help to improve employee responsiveness and effectiveness in support of social business.
IT leaders implementing and operating Skype for Business are often concerned about how they can provide excellent call quality and voice performance. So, what can you do to ensure the best experience as you transition to Skype for Business? In this expert e-guide, learn the three key steps for call quality success with Skype for Business.