ANALYST REPORT:
Increasingly, there is a need for organisations to be able to prove the content of communications between themselves and other parties. Analyst group Quocirca looks at the options.
EGUIDE:
As workers join video conferences and access corporate resources remotely, they're likely unaware of the network infrastructure that supports those actions -- until something doesn't work. In this e-guide, learn how to prepare your network for an increased number of remote workers.
WHITE PAPER:
This exclusive paper discusses how collaboration is emerging as the next big game changer for customer service, providing practical examples and key insights into how four companies implemented collaboration technologies and used them to transform their customer service environments.
WHITE PAPER:
This exclusive resource discusses what features should be a requirement for your unified communications solutions, offering helpful tips and guidance for purchasing a solution that is right for your specific needs.
EGUIDE:
Enterprises are finding that traditional unified communications (UC) strategy is shifting for reasons more complex than UC vendor product releases and interoperability issues. In this e-guide, two experts talk about investing in UC and how it can benefit your organization.
EGUIDE:
By focusing on software and the cloud, the underpinnings of collaboration are shifting away from inflexible custom hardware. Learn how small vendors are shaping the growth of web-based real-time communications (WebRTC), and why it's time you start to rethink your approach to enterprise video.
EBOOK:
Assessing vendors and products to find the ideal unified communications platform delivered as a service is complex; this guide will aid your hunt.
EGUIDE:
As cloud UC services emerged, vendors touted cost savings as a key driver, but Nemertes Research results did not align, as average operational costs for cloud services were more costly. That is, until this year for companies with rollouts of fewer than 1,000 licenses. In this e-guide, learn why operational costs are starting to decline.
EBOOK:
This expert guide will help you decide which UC applications are best for the cloud. Access this exclusive guide to address the issues that accompany a move to the cloud, as well as provide criteria for evaluating providers that should be on your short list.
WHITE PAPER:
Access this exclusive paper to find out how the Communication Manager, once defined as an Entity within the Avaya Aura Session Manager, can be configured as a feature server within a sequenced application.
