Digital Communications Systems Reports

MicroScope – July 2020: MSPs lend a helping hand
sponsored by MicroScope
EZINE: In this issue, read about how the Covid-19 pandemic has allowed for managed services players to show their worth, and discover how the use of collaborative tools has made businesses consider how to make conference calls more engaging
Posted: 08 Feb 2021 | Published: 03 Jul 2020

MicroScope

How Do You Ensure Adoption of an Enterprise Communications Platform?
sponsored by Bandwidth
EGUIDE: UC adoption is not simple. Learn why IT departments must involve users and understand their collaboration needs to ensure adoption of an enterprise communications platform.
Posted: 14 Jun 2017 | Published: 08 Jun 2017

Bandwidth

Your Guide to Unified Communications Analytics and Integration
sponsored by Vyopta
EGUIDE: Even with unified communications and collaborations (UCC) in place, you may still be working with legacy tools or multi-vendor environments that complicate the task of managing your infrastructure. In this e-guide, hear from 2 research experts on the state of UCC management, analytics, and integration.
Posted: 19 Nov 2018 | Published: 15 Nov 2018

Vyopta

A Total-Cost-of-Ownership Comparison for Unified Communications and Collaboration
sponsored by Cisco
WHITE PAPER: This guide compares the total-cost-of-ownership of various unified communications and collaboration platforms and explains how collaboration is critical to the success of the modern business.
Posted: 14 Apr 2014 | Published: 30 Sep 2013

Cisco

3 Buying Principles for Unified Communications Products
sponsored by Avaya CenturyLink
EGUIDE: Perfect your process of making UC purchasing decisions by distilling it into 3 core buying principles. By digging into these strategies you can learn what combination of deployment models will work best for your enterprise.
Posted: 18 Jul 2016 | Published: 13 Jul 2016

Avaya CenturyLink

Rethinking Enterprise Video Conferencing
sponsored by Cisco
EGUIDE: By focusing on software and the cloud, the underpinnings of collaboration are shifting away from inflexible custom hardware. Learn how small vendors are shaping the growth of web-based real-time communications (WebRTC), and why it's time you start to rethink your approach to enterprise video.
Posted: 15 Aug 2016 | Published: 10 Aug 2016

Cisco

MarketScope for Unified Communications for the SMB Market, North America
sponsored by Cisco Systems, Inc.
WHITE PAPER: This exclusive resource examines the current state of the UC market for SMBs, detailing which providers can give your organization the tools and solutions you need to thrive in today's business environment.
Posted: 26 Jun 2014 | Published: 26 Jun 2014

Cisco Systems, Inc.

The Recent Shift in the Contact Center Market
sponsored by Genesys
EGUIDE: The unified communications and collaboration industry has been going through major changes in the last few years with the advent of UC consolidation. In this e-guide, learn about how contact center software provider Genesys went through a shift in 2016 after planning to boost its cloud-based services by acquiring new UC capabilities.
Posted: 17 Apr 2017 | Published: 11 Apr 2017

Genesys

Service Cloud: New Capabilities Aiming to Unify Fragmented CEM
sponsored by Salesforce.com
EGUIDE: Did you know that 61% of consumers must interact with a company on multiple channels to resolve a customer service issue? And did you also know that Salesforce has brought new capabilities to Service Cloud, aiming to help unify fragmented customer journeys? View this guide to learn about them, it's pricing and availability.
Posted: 20 Jul 2016 | Published: 19 Jul 2016

Salesforce.com

IDC: The Business Value of IBM's Digital Experience Software
sponsored by IBM
WHITE PAPER: In this white paper you will learn how one messaging-based middleware system helps you to exchange information throughout a range of platforms.Read on to learn how you can integrate new and existing business applications in a manner that is scalable, convenient and secure.
Posted: 21 Sep 2015 | Published: 30 Jun 2014

IBM