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Bank Deposit Automation Software Reports
 
Measuring Customer Experience in the Banking Industry
sponsored by New Relic
RESOURCE: In this article, learn about the 3 key dimensions that compose an effective online banking customer experience. Discover how to measure customer experiences through the use of key performance indicators (KPIs), and get the tools you need to determine the success of your customer experience strategy.
Posted: 17 Jun 2019 | Published: 31 Dec 2018

New Relic

Use Banking Technology to Deliver Personalized Service and Win in the Branch
sponsored by Samsung Electronics
RESOURCE: In this article, explore how to deliver a personalized customer experience to customers across branch locations, and uncover the in-person interactions required to go above and beyond.
Posted: 22 Mar 2019 | Published: 26 Nov 2018

Samsung Electronics

CRM in Credit Unions: Better Member Insights Lead to Better Business Results
sponsored by Avtex
RESEARCH CONTENT: Download this report to learn why simply adopting CRM as a member data repository is no longer enough for companies – including credit unions – to succeed. Find out how credit unions with poor CX performance can transform their performance to match that of next-generation CRM users with key building blocks summarized inside.
Posted: 03 Jun 2019 | Published: 03 Jun 2019

Avtex

Computer Weekly – 1 May 2018: Making music with AI
sponsored by ComputerWeekly.com
EZINE: In this week's Computer Weekly, we look at how artificial intelligence is being used in the creative industries such as music and books. TSB's IT meltdown is symptomatic of the tech challenges facing UK banks – we examine the issues. And our latest buyer's guide analyses the trends in big data. Read the issue now.
Posted: 27 Apr 2018 | Published: 27 Apr 2018

ComputerWeekly.com

Best Practices in Transaction Monitoring Scenario Threshold Tuning and Model Verification
sponsored by SAS
WHITE PAPER: How can your bank lower the cost of compliance? In this white paper, discover the analytic techniques responsible for reducing the costs of compliance within AML banking programs, and explore how implementing a process of periodic model verification, threshold tuning, and validation, can optimize your banks AML compliance standards.
Posted: 18 Mar 2019 | Published: 31 Dec 2017

SAS

Customer Experience: The Flip Side of the Fraud Detection Coin
sponsored by SAS
WHITE PAPER: In this white paper, explore how a new approach to deposit risk monitoring and risk assessment can help banks turn diverse customer data into real-time fraud and risk insights, and explore how a SAS fraud solution for deposit monitoring can help your financial organization achieve a better balance between customer service and security.
Posted: 14 Mar 2019 | Published: 31 Dec 2017

SAS

Future Trends in UK Banking
sponsored by ComputerWeekly.com
RESEARCH CONTENT: The number of people using mobile and online banking will increase dramatically over the next five years, with major technology implications for banks, this report from the Centre for Economics and Business Research (Cebr) and Fiserv reveals.
Posted: 27 Apr 2015 | Published: 27 Apr 2015

ComputerWeekly.com

Computer Weekly@50: What was happening in July
sponsored by ComputerWeekly.com
EBOOK: The National Museum of Computing has again been looking into Computer Weekly's 50 years of magazine issues for another selection of articles highlighting significant news published in the month of July over the past five decades.
Posted: 19 Jul 2016 | Published: 19 Jul 2016

ComputerWeekly.com

Strengthening Governance, Risk, and Compliance in the Banking Industry
sponsored by SAP America, Inc.
ANALYST REPORT: Learn the reasons why a holistic view of risk in your company is essential in times of financial turbulence - and how many companies are adding value through governance, risk, and compliance (GRC) initiatives. Read this report to learn more. (Economist Intelligence Unit, 2009)
Posted: 05 Jan 2011 | Published: 05 Jan 2011

SAP America, Inc.

Meeting the new data needs of today’s changing financial institutions
sponsored by IBM
WHITE PAPER: This white paper describes an approach to data storage and protection that addresses the growing storage management challenges in the banking industry – including those introduced by big data.
Posted: 23 Oct 2013 | Published: 30 Apr 2012

IBM
 

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